Simi Cycling Ctr

★★★☆☆
  • 897 E Los Angeles Ave

    Simi Valley, CA 93065

    Map & Directions
  • 805-522-0565

About Simi Cycling Ctr

Details
Hours
Mon-Fri 10am-6pm, Sat 10am-5pm

Sports & Recreation

Sports & Recreation
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2.5 2
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I bought a bike tool for my son to use. They have a sign plainly marked that tools are not returnable; However, the tool they sold was defective. I wasn't interested in a refund, just wanted a store credit, would have bought something else from them. The young clerk, Victor, was rude; inferred that my son must have used it incorrectly to cause tool to break; not interested in helping or being reasonable. He said manager was busy. I left my name and number for an owner/manager to call me to resolve matter. No call. Interestingly, I went to another local bike shop; sold same tool; I asked the owner to show my son how to us it to be sure it was being used properly. While the owner was using it, the tool broke! Same tool; same manufacturer; obviously defective design.
I will NEVER go to SIMI CYCLING CENTER again. I advise you not to as well

1
★☆☆☆☆

I bought a bike tool for my son to use. They have a sign plainly marked that tools are not returnable; However, the tool they sold was defective. I wasn't interested in a refund, just wanted a store credit, would have bought something else from them. The young clerk, Victor, was rude; inferred that my son must have used it incorrectly to cause tool to break; not interested in helping or being reasonable. He said manager was busy. I left my name and number for an owner/manager to call me to resolve matter. No call. Interestingly, I went to another local bike shop; sold same tool; I asked the owner to show my son how to us it to be sure it was being used properly. While the owner was using it, the tool broke! Same tool; same manufacturer; obviously defective design.
I will NEVER go to SIMI CYCLING CENTER again. I advise you not to as well

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I have bought some accessories for my bike at this store. They staff is very knowledgeable and very friendly. The prices are very reasonable. I would definitely recommend this to my friends.

4
★★★★☆

I have bought some accessories for my bike at this store. They staff is very knowledgeable and very friendly. The prices are very reasonable. I would definitely recommend this to my friends.

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