About Face & Body

I have been a client at About Face and Body for over fifteen years and am consistently impressed with the qualitity of services. I appreciate the technical and interpersonal skills of both the practioners and receptionists, who are often busy with several customers. There are very few salons which offer such a wide range of services and excellent products. In addition, I am drawn to the warm, spacious ambience of soft colors, and serene background music. I will continue to recommend About Face and Body for high professional standards.

he only reason that this place gets one star is for the facial I received. I was in About Face and Body for both a facial and a massage. The facial was good. The massage was totally unrelaxing, the male masseuse was unpersonable, rude to his co-workers and not accomodating. I found myself trying to make excuses for his rudeness when I really should have just walked out and demanded my money back. I could have possibly excused his behavior if his massage skills were even above average, however they were not. It was a horrendous experience and I hope that no one ever encounters this person as their masseuse. I was left feeling emotionally violated and uncatered to after the massage. To make things worse I found out from the front desk that he has been a problem in the past.

I bought one of the bikini waxing packages, and I thought I was getting a good deal for a great service. Turns out it was just that the first lady who waxed me happened to be extra-thorough. I haven't had as good an experience since. When the package is done, I won't be back.

This place is not good. They go through staff there like yuppies go through disposable starbucks cups. They have these really sweet ladies who wax, but it is clear to me that they are underpaid. Staff seems sooooooooooo unhappy and that is probably why they leave so frequently. What's the deal with no hard wax. OUCH!

I don't like waxing, but it sure beat shaving every or every other day. Well this place does it fast (in their brochure it says speed waxing). Not bad, unfortunatly they don't have the option of hard wax. It was a little overpriced for the atmosphere, but left satisfied--I might try it again. I got home and took a look at the wax, and there was still a LOT of hair left over, and not just the hair that is too short to wax. I understand the previous reviews now. I called and they offered to do a clean up within a few days with the same esthetician (sp?). I came back and she cleaned it up, but they wanted to charge me. I worked it out 20 minutes later, and didn't have to pay, but it was a hassle--will return only as a last resort.