Pilar's Beach Wear

★★☆☆☆
  • 3745 Mission Blvd # A

    San Diego, CA 92109

    Map & Directions
  • 858-488-3056

About Pilar's Beach Wear

Hours
Sun 10am-6pm, Mon-Sat 9am-8pm
2.375 8
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I was shopping yesterday with a friend and the new owner with the blond bangs was so rude! She bitched at me for dropping a bikini top on the ground, then demanded I remove my shoes (as she crouched down to see under my door). I told her I was more comfortable with sandals on since I don't know whose bare feet were on her carpet and requested she not speak to "her customer" in such a condescending tone ov voice. She huffed at me an literally said, "Maybe I just don't need your business." Never in my life have I been talked down to in such a way by anyone in sales! I immediately put my clothes on and walked towards the exit, stating, "I will never shop here again." In a very bitchy tone of voice, she said, "Promise!?" I was completely floored. What a brat! I was going to buy 3 bikinis but I will never go back in there. I can see why this store is having trouble. Something is seriously mentally wrong with this woman. Stay away!

1
★☆☆☆☆

I was shopping yesterday with a friend and the new owner with the blond bangs was so rude! She bitched at me for dropping a bikini top on the ground, then demanded I remove my shoes (as she crouched down to see under my door). I told her I was more comfortable with sandals on since I don't know whose bare feet were on her carpet and requested she not speak to "her customer" in such a condescending tone ov voice. She huffed at me an literally said, "Maybe I just don't need your business." Never in my life have I been talked down to in such a way by anyone in sales! I immediately put my clothes on and walked towards the exit, stating, "I will never shop here again." In a very bitchy tone of voice, she said, "Promise!?" I was completely floored. What a brat! I was going to buy 3 bikinis but I will never go back in there. I can see why this store is having trouble. Something is seriously mentally wrong with this woman. Stay away!

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This shop recently changed ownership and what a shame. I can honestly say that I have NEVER experienced such rude service in my life. The owner is CRAZY, rude and incredibly combative- she must have argued with our group at every turn- the absolute WORST customer service I have experienced. Even my young daughter wondered why she was so "mean" and couldn't understand why a person would act this way. I will NEVER step foot into that shop again and I feel saddened by that fact as I have frequently Pilars for a decade and bought many a suit there. But the insane service drove me away forever. Go to Gone Bananas a few doors down and find more affordable suits with nice sales staff. Honestly, I am still reeling by how we were treated! I think she needs some professional counseling! Poor girl...

1
★☆☆☆☆

This shop recently changed ownership and what a shame. I can honestly say that I have NEVER experienced such rude service in my life. The owner is CRAZY, rude and incredibly combative- she must have argued with our group at every turn- the absolute WORST customer service I have experienced. Even my young daughter wondered why she was so "mean" and couldn't understand why a person would act this way. I will NEVER step foot into that shop again and I feel saddened by that fact as I have frequently Pilars for a decade and bought many a suit there. But the insane service drove me away forever. Go to Gone Bananas a few doors down and find more affordable suits with nice sales staff. Honestly, I am still reeling by how we were treated! I think she needs some professional counseling! Poor girl...

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1 out of 1 people found this review helpful.

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This company does not value the customer! I bought a bathing suit and it showed up looking much different than the one in the picture and they would not let me return it OR exchange it!!! They were also very short and unhelpful!!!!

1
★☆☆☆☆

This company does not value the customer! I bought a bathing suit and it showed up looking much different than the one in the picture and they would not let me return it OR exchange it!!! They were also very short and unhelpful!!!!

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1 out of 1 people found this review helpful.

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I've never written a bad review about a clothing store but this place gave me the inspiration. I would never order online from here again. Just really really unfriendly - short return policy (10 days) - no refunds... they are just not putting the customer first in anyway.

1
★☆☆☆☆

I've never written a bad review about a clothing store but this place gave me the inspiration. I would never order online from here again. Just really really unfriendly - short return policy (10 days) - no refunds... they are just not putting the customer first in anyway.

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1 out of 1 people found this review helpful.

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We used to love this shop. I sure they are trying but Its gonna take some time for that feeling the prior owners staff would give. Young ones should be used to this type of service. But for us the love is gone.

2
★★☆☆☆

We used to love this shop. I sure they are trying but Its gonna take some time for that feeling the prior owners staff would give. Young ones should be used to this type of service. But for us the love is gone.

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1 out of 1 people found this review helpful.

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The ladies that work here are extremely friendly and helpful. This place has a zillion bathing suits to choose from and to me the best part is that there you can mix sizes... like you don't have to buy a size 8 top with a size bottom... which for me is wonderful... you can try on different sizes and purchase the two that fit the best. It's a great place for all body types... you don't have to be model-thin for them to help you find a flattering bathing suit. They also have some maternity suits here that are a little more stylish than the ones you find elsewhere.... Girls (young and old)... GO!

4
★★★★☆

The ladies that work here are extremely friendly and helpful. This place has a zillion bathing suits to choose from and to me the best part is that there you can mix sizes... like you don't have to buy a size 8 top with a size bottom... which for me is wonderful... you can try on different sizes and purchase the two that fit the best. It's a great place for all body types... you don't have to be model-thin for them to help you find a flattering bathing suit. They also have some maternity suits here that are a little more stylish than the ones you find elsewhere.... Girls (young and old)... GO!

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0 out of 1 people found this review helpful.

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A HUGE variety of bathing suits and cover ups to choose from at Pilars. They are extremely helpful as well as there are a number of people there waiting to jump at your every request. Very fair prices as well.

PROS: good selection and fair prices
CONS:

5
★★★★★

A HUGE variety of bathing suits and cover ups to choose from at Pilars. They are extremely helpful as well as there are a number of people there waiting to jump at your every request. Very fair prices as well.

PROS: good selection and fair prices
CONS:

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0 out of 1 people found this review helpful.

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This store is great for everyone. They carry everything from XL to XS. You go in there not know what you want and come out looking great. If you don't find a bathing suit at Pilars then it does not exists.

4
★★★★☆

This store is great for everyone. They carry everything from XL to XS. You go in there not know what you want and come out looking great. If you don't find a bathing suit at Pilars then it does not exists.

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0 out of 1 people found this review helpful.

 

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