Danish Cleaners

★★★☆☆

About Danish Cleaners

Categories
  • Dry Cleaning & Laundry Services
  • Dry Cleaners

Personal Services

Personal Services
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3.0 2
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Danish Cleaners does an amazing job with clothes. I've found them to be better than any other dry cleaner in town. Of course for those of you who are interested in the service, they are super fast with an amazing turn around time of next day!

It's the only place I've found that are not only super nice, friendly and extremely customer service friendly (so many cleaners are so rude and do a mediocre job, name, don't give personalized service and could care less). Andi's operation is just the opposite. My white jacket (which is super hard to clean) always comes out bright and white (next day). They always remember my name and I have never ever had an order lost in the past 5 years I've been a customer! How many cleaners do you know like that?

This is a wonderful business and Andi and her staff have complete integrity.

I particularly love the idea of going somewhere that is like the perfect, cute little neighborhood business where people remember you by first name and treat you and your clothes with excellent care.

They are great!

2
★★★★★

Danish Cleaners does an amazing job with clothes. I've found them to be better than any other dry cleaner in town. Of course for those of you who are interested in the service, they are super fast with an amazing turn around time of next day!

It's the only place I've found that are not only super nice, friendly and extremely customer service friendly (so many cleaners are so rude and do a mediocre job, name, don't give personalized service and could care less). Andi's operation is just the opposite. My white jacket (which is super hard to clean) always comes out bright and white (next day). They always remember my name and I have never ever had an order lost in the past 5 years I've been a customer! How many cleaners do you know like that?

This is a wonderful business and Andi and her staff have complete integrity.

I particularly love the idea of going somewhere that is like the perfect, cute little neighborhood business where people remember you by first name and treat you and your clothes with excellent care.

They are great!

Pros: Fast, integrity,clothes come out perfect, friendly nice

Cons: The parking lot gets busy on Friday

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DANISH CLEANERS & ANDREA CHRISTENSEN, THE OWNER, DESERVE -1,000 STARS FOR DISHONESTY. Unfortunately, Citysearch doesn't have the option of negative stars and I was forced to give them one star. My experience with Christensen and Danish Cleaners is as follows:

On 2/7/07, I brought to Danish Cleaners a beautiful cashmere & silk cream-colored sweater with fringe & beading along the V-neck (my favorite). I also brought in a pair of taupe-colored slacks. When I returned to Danish Cleaners to pick up my cleaning, they couldn't find my order. After several weeks, I was told that my clothing was given to another customer by mistake, and I was asked to wait another couple of weeks for the customer to return them. It is now the beginning of August, and my clothing has not been returned.

Christensen, the owner, admitted losing my order; however, she continues to lie to me. During March, Christensen claimed to have submitted my loss to her insurance company for reimbursement. For months, Christensen claimed to be checking on the status. Finally, in June, Christensen said that she would not wait for reimbursement from the insurance company and that a check was in the mail to me ? another lie.

It is now August. I have spent hours & hours of precious personal time trying to get Christensen to be accountable to me as a customer. I have called & called & followed up, and Christensen just lies & lies & lies. Will I take her to Small Claims Court for $175? No. The time this would take is worth much more than $175. However, I have filed a complaint against Christensen and Danish Cleaners with the California Department of Consumer Affairs. So, the only other thing I can do is warn customers about this dishonest business:

BEWARE OF ANDREA CHRISTENSEN & DANISH CLEANERS.

0
★☆☆☆☆

DANISH CLEANERS & ANDREA CHRISTENSEN, THE OWNER, DESERVE -1,000 STARS FOR DISHONESTY. Unfortunately, Citysearch doesn't have the option of negative stars and I was forced to give them one star. My experience with Christensen and Danish Cleaners is as follows:

On 2/7/07, I brought to Danish Cleaners a beautiful cashmere & silk cream-colored sweater with fringe & beading along the V-neck (my favorite). I also brought in a pair of taupe-colored slacks. When I returned to Danish Cleaners to pick up my cleaning, they couldn't find my order. After several weeks, I was told that my clothing was given to another customer by mistake, and I was asked to wait another couple of weeks for the customer to return them. It is now the beginning of August, and my clothing has not been returned.

Christensen, the owner, admitted losing my order; however, she continues to lie to me. During March, Christensen claimed to have submitted my loss to her insurance company for reimbursement. For months, Christensen claimed to be checking on the status. Finally, in June, Christensen said that she would not wait for reimbursement from the insurance company and that a check was in the mail to me ? another lie.

It is now August. I have spent hours & hours of precious personal time trying to get Christensen to be accountable to me as a customer. I have called & called & followed up, and Christensen just lies & lies & lies. Will I take her to Small Claims Court for $175? No. The time this would take is worth much more than $175. However, I have filed a complaint against Christensen and Danish Cleaners with the California Department of Consumer Affairs. So, the only other thing I can do is warn customers about this dishonest business:

BEWARE OF ANDREA CHRISTENSEN & DANISH CLEANERS.

Pros: There are no pros -- Christensen & Danish Cleaners are dishonest.

Cons: Not accountable for loss; lie about insurance; lie about reimbursement.

 

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