Yellow Cab Co-op San Francisco

★★★★☆
  • 1200 Mississippi St

    San Francisco, CA 94107

    Map & Directions
  • 415-333-3333

About Yellow Cab Co-op San Francisco

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Open 24/7

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4.0 25
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I'm giving mad props to cab No. 1000 because it got me out of a jam on a traffic-packed Wednesday after a mini BART meltdown. (Why has BART had so many problems recently?) It took me quite a while to hail a cab, which I found puzzling

3
★★★★★

I'm giving mad props to cab No. 1000 because it got me out of a jam on a traffic-packed Wednesday after a mini BART meltdown. (Why has BART had so many problems recently?) It took me quite a while to hail a cab, which I found puzzling

.

This review is for my experience today with yellow cab. From start to finish my experience was stellar.

3
★★★★★

This review is for my experience today with yellow cab. From start to finish my experience was stellar.

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I use Yellow Cab at least once a week. The majority of the time, they are at my apartment with 10 minutes, and, their drivers are expedient and courteous.

3
★★★★★

I use Yellow Cab at least once a week. The majority of the time, they are at my apartment with 10 minutes, and, their drivers are expedient and courteous.

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my wife and I went to a party and needed a taxi to get back to a friends place. My wife mistakenly left her phone in the taxi... so we called the phone and the driver picked up and he indicated that he would bring the phone to our

3
★★★★★

my wife and I went to a party and needed a taxi to get back to a friends place. My wife mistakenly left her phone in the taxi... so we called the phone and the driver picked up and he indicated that he would bring the phone to our

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I called for a cab in Potrero Hill yesterday, and it was ready for me inside of a minute. The guy on the phone was professional and friendly. The driver went an address I know well, and he took the absolute shortest path.

3
★★★★★

I called for a cab in Potrero Hill yesterday, and it was ready for me inside of a minute. The guy on the phone was professional and friendly. The driver went an address I know well, and he took the absolute shortest path.

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Francoise should give lessons to all other drivers out there. She was pleasant, engaging, had a wonderful French accent (despite living in the States for longer than I've been alive), and didn't mind when we verbally assaulted her with

3
★★★★★

Francoise should give lessons to all other drivers out there. She was pleasant, engaging, had a wonderful French accent (despite living in the States for longer than I've been alive), and didn't mind when we verbally assaulted her with

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love that they call you right before they arrive to prepare u.

3
★★★★★

love that they call you right before they arrive to prepare u.

.

Good service. Prompt and polite. \r
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Called 24 hours in advance for a 6am pick up from Jones St & California St. To SFO Airport. A good, hassle free cab experience. A) Dispatch were swift to take the call and professional throughout. B)

3
★★★★★

Good service. Prompt and polite. \r
\r
Called 24 hours in advance for a 6am pick up from Jones St & California St. To SFO Airport. A good, hassle free cab experience. A) Dispatch were swift to take the call and professional throughout. B)

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I've had 3 early appointments in the last two weeks that I required/indulged in taxis for. Yellow Cab was 3/3 in on-time pickups, and I appreciated that they call as they approach. The last driver, a female (1 of 2 I know they employ),

3
★★★★★

I've had 3 early appointments in the last two weeks that I required/indulged in taxis for. Yellow Cab was 3/3 in on-time pickups, and I appreciated that they call as they approach. The last driver, a female (1 of 2 I know they employ),

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Professional automated phone message to start with. Picked up by cab driver Basem. If it's just me, I always hop in the front & talk to my cab drivers like they're my friends. :) After chit-chatting with him, I learned how Yellow Cab Co

3
★★★★★

Professional automated phone message to start with. Picked up by cab driver Basem. If it's just me, I always hop in the front & talk to my cab drivers like they're my friends. :) After chit-chatting with him, I learned how Yellow Cab Co

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Apparently, we're still riding the Yellow Cab lucky streak because in less than five minutes after we called, there was a cab waiting for us out front. Before I had a chance to panic about traffic, our driver explained that he would be

3
★★★★★

Apparently, we're still riding the Yellow Cab lucky streak because in less than five minutes after we called, there was a cab waiting for us out front. Before I had a chance to panic about traffic, our driver explained that he would be

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ETA: SantaCon-Polk Street! The Taxi Cab Driver is too cool for words and very friendly, too! NICE!\r

3
★★★★★

ETA: SantaCon-Polk Street! The Taxi Cab Driver is too cool for words and very friendly, too! NICE!\r

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I must be lucky because I've never had issues with Yellow Cab. Granted I don't call for cabs very often but they are the only cab company I will call for a pick-up. I love their automatic phone system that calls you to let you know your

3
★★★★★

I must be lucky because I've never had issues with Yellow Cab. Granted I don't call for cabs very often but they are the only cab company I will call for a pick-up. I love their automatic phone system that calls you to let you know your

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I called for a cab, and after 20 minutes, I got the automated call that my cab would be arriving in 1 minute. Great. Except that when I went outside, there was NO CAB. I waited for 5 minutes before calling the company to see what the deal was, but was put on hold for 15 minutes before I finally hung up. All this time I was still waiting outside hoping my cab had just gotten held up, but no such luck. \n\nIt was bad enough that they messed up my pickup, but they made it worse by not having anyone available to talk to and rectify the situation. Do NOT use this company.

0
★☆☆☆☆

I called for a cab, and after 20 minutes, I got the automated call that my cab would be arriving in 1 minute. Great. Except that when I went outside, there was NO CAB. I waited for 5 minutes before calling the company to see what the deal was, but was put on hold for 15 minutes before I finally hung up. All this time I was still waiting outside hoping my cab had just gotten held up, but no such luck. \n\nIt was bad enough that they messed up my pickup, but they made it worse by not having anyone available to talk to and rectify the situation. Do NOT use this company.

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On sunday night, a rainy one, I called to have yellowcab pick me up for an important meeting. 20 minutes later, I called for a simple update and was greeted by one of the most deplorable phone operators I have ever met in my entire life. \r\n\r\nFirst, i had to wait for him to finish a 3 minute conversation with some other guy in the office. When i asked if a cab was still coming, he rudely stated ""NO, want to cancel?!"" \r\nI was shocked, and asked again if one would be coming within the next ten minutes. \r\nHe then accuses me of mumbling and not speaking english and then MAKES FUN OF ME to other people around him. \r\nHe asks if he could help me with anything up because i was ""hogging the line"" and then i ask for his name. He crassly replies with ""I'm operator 41, and I'm pretty famous around here."" \r\nThis guy had got to be kidding me. \r\nI could not believe this guy had the audacity to be so rude to a frequent customer even though all calls were recorded. \r\nIt's scum like him that we do not need in society. \r\nAll in all, he's lost yellowcab a good customer for good.

0
★☆☆☆☆

On sunday night, a rainy one, I called to have yellowcab pick me up for an important meeting. 20 minutes later, I called for a simple update and was greeted by one of the most deplorable phone operators I have ever met in my entire life. \r\n\r\nFirst, i had to wait for him to finish a 3 minute conversation with some other guy in the office. When i asked if a cab was still coming, he rudely stated ""NO, want to cancel?!"" \r\nI was shocked, and asked again if one would be coming within the next ten minutes. \r\nHe then accuses me of mumbling and not speaking english and then MAKES FUN OF ME to other people around him. \r\nHe asks if he could help me with anything up because i was ""hogging the line"" and then i ask for his name. He crassly replies with ""I'm operator 41, and I'm pretty famous around here."" \r\nThis guy had got to be kidding me. \r\nI could not believe this guy had the audacity to be so rude to a frequent customer even though all calls were recorded. \r\nIt's scum like him that we do not need in society. \r\nAll in all, he's lost yellowcab a good customer for good.

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Yellow cab is a leasing company, and as far as I know drivers can refuse work. However I have worked for three cab companies. The first one I was an independent contractor, but they had a special bidding system. Each ""area"" was assigned a 2 digit number, and when the dispatcher had calls, she would start calling them out like ""31,35,36,42,44,48,52W"". If you were in one of those areas you would bid the call ""unit 35 bids on the 44 from 70 and Springdale"", and other cabs will do the same. Then a road manager (one of the owners) would call out ""35 gets the 44"", and then the address is given to you. At that point you are obligated to take the call or you can get bumped (told to check out and go home). The other companies I was (am still) an employee, I have to go where they tell me, charge what they tell me, etc). It all depends on the company. You should call different companies and ask ""are you a leasing company?"". You will find one that isn't, and usually they are smaller outfits, but much more pleasant to deal with, good customer service, etc. Those companies hold their drivers to standards (I have to follow a dress code, shave, be showered, etc), and more and more of them are utilizing advanced gps systems to facilitate their dispatching and increase efficiency (means you dont wait as long).\n\nSource: Driving a cab for 10 yrs.

0
★☆☆☆☆

Yellow cab is a leasing company, and as far as I know drivers can refuse work. However I have worked for three cab companies. The first one I was an independent contractor, but they had a special bidding system. Each ""area"" was assigned a 2 digit number, and when the dispatcher had calls, she would start calling them out like ""31,35,36,42,44,48,52W"". If you were in one of those areas you would bid the call ""unit 35 bids on the 44 from 70 and Springdale"", and other cabs will do the same. Then a road manager (one of the owners) would call out ""35 gets the 44"", and then the address is given to you. At that point you are obligated to take the call or you can get bumped (told to check out and go home). The other companies I was (am still) an employee, I have to go where they tell me, charge what they tell me, etc). It all depends on the company. You should call different companies and ask ""are you a leasing company?"". You will find one that isn't, and usually they are smaller outfits, but much more pleasant to deal with, good customer service, etc. Those companies hold their drivers to standards (I have to follow a dress code, shave, be showered, etc), and more and more of them are utilizing advanced gps systems to facilitate their dispatching and increase efficiency (means you dont wait as long).\n\nSource: Driving a cab for 10 yrs.

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1. Most people who call for a cab don't understand how a cab order works. The cab is not ""sent"", but the order is offered to the cabbies on duty. The order will be filled only , and ONLY if a cabbie decides to pick it up. In reality, a cab may never come to the call. The cabbie's are independent contractors and are their own bosses. They are , in essence, not employees of the cab company, but only lease the cab from the cab company. 2.When people call two cab companies to pick them up, they need to realize how selfish that is. That is the equivalent of calling two pizza parlors to deliver a pizza and giving the business to the first pizza delivery person that gets there first. . 3. Just as bad is calling in a cab order by phone while at the same time flagging down a cab. How would you like to be the cab driver responding to the phone order just to find out the fare had already flagged down a cab and is gone. More selfish behavior.

2
★★★★★

1. Most people who call for a cab don't understand how a cab order works. The cab is not ""sent"", but the order is offered to the cabbies on duty. The order will be filled only , and ONLY if a cabbie decides to pick it up. In reality, a cab may never come to the call. The cabbie's are independent contractors and are their own bosses. They are , in essence, not employees of the cab company, but only lease the cab from the cab company. 2.When people call two cab companies to pick them up, they need to realize how selfish that is. That is the equivalent of calling two pizza parlors to deliver a pizza and giving the business to the first pizza delivery person that gets there first. . 3. Just as bad is calling in a cab order by phone while at the same time flagging down a cab. How would you like to be the cab driver responding to the phone order just to find out the fare had already flagged down a cab and is gone. More selfish behavior.

Pros: Cabs are a convenience.

Cons: Cabbies are cutthroats-Its the nature of the business.

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Hi, I am looking for a long long lost friend. His name is Sia. He is a Persian. He was a yellow cab driver before i left S.F in 1984. If anyone knows him please let him know that Hui (Indonesian friend) is looking for him. Really appreciate for the help.

1
★★☆☆☆

Hi, I am looking for a long long lost friend. His name is Sia. He is a Persian. He was a yellow cab driver before i left S.F in 1984. If anyone knows him please let him know that Hui (Indonesian friend) is looking for him. Really appreciate for the help.

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If I could give less than one star I would --- it is clear this company cares nothing for their customers!\r\nIt is clear that this cab company does not train or screen their cab drivers. I flagged a cab to take me 2 miles from a club to my house -- cab # 917 and the cab driver *insisted TWICE* tha that cross streets that I had chosen ran parallel and after telling him twice that I was a local and that they did not run parrallel he took me there. Then I called the dispatcher at 333-3333 and was *hung up on* when I reported the scam and the problem.... I will * never * use yellow cab again and I will * always * tell customers of mine and vistor friends to use * any * other cab company besides yellow cab. I personally at this point would like to see yellow cab penalize for scamming the tourists of the city of san francisco -- an I have lived here my entire life! way to go yellow cab -- you guys are idiots!n posted on 10/21/08

0
★☆☆☆☆

If I could give less than one star I would --- it is clear this company cares nothing for their customers!\r\nIt is clear that this cab company does not train or screen their cab drivers. I flagged a cab to take me 2 miles from a club to my house -- cab # 917 and the cab driver *insisted TWICE* tha that cross streets that I had chosen ran parallel and after telling him twice that I was a local and that they did not run parrallel he took me there. Then I called the dispatcher at 333-3333 and was *hung up on* when I reported the scam and the problem.... I will * never * use yellow cab again and I will * always * tell customers of mine and vistor friends to use * any * other cab company besides yellow cab. I personally at this point would like to see yellow cab penalize for scamming the tourists of the city of san francisco -- an I have lived here my entire life! way to go yellow cab -- you guys are idiots!n posted on 10/21/08

Pros: nothing

Cons: tried to cheat me

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Overall, the drivers are always good people. I however don't find this service reliable for anything important. They sometimes tell you the wait is 5-10 minutes. Meanwhile an hour goes by, and you still waiting for a taxi.

0
★☆☆☆☆

Overall, the drivers are always good people. I however don't find this service reliable for anything important. They sometimes tell you the wait is 5-10 minutes. Meanwhile an hour goes by, and you still waiting for a taxi.

Pros: nice drivers overall

Cons: unreliable

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I have tried many times to get ahold of an operator and each time I have, the Yellow Cab number gives me a message saying that the call cannot go through. When I do hail a yellow cab taxi I've have several experiences where I have been charged double the amount that I should have just because the driver forgets to start the time when I get in. So a fare that should be $8.00 ends up being $16.00 all because the cabbie forgets to start the meter. My fare is then estimated which I will not put up with. I will never use this company again. They continue to make mistakes and charge their customers for it. This is a extremely bad business plan and I will not support it!

0
★☆☆☆☆

I have tried many times to get ahold of an operator and each time I have, the Yellow Cab number gives me a message saying that the call cannot go through. When I do hail a yellow cab taxi I've have several experiences where I have been charged double the amount that I should have just because the driver forgets to start the time when I get in. So a fare that should be $8.00 ends up being $16.00 all because the cabbie forgets to start the meter. My fare is then estimated which I will not put up with. I will never use this company again. They continue to make mistakes and charge their customers for it. This is a extremely bad business plan and I will not support it!

Cons: Everything is bad about this cab company

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The Yellow Cab drivers are generally good people, the rates are fair for SF, and the vehicles are clean. But when using the call-in service, I've found that 50% of the time Yellow Cab will unscrupulously pick up anyone who happens to be waiting in the same vicinity. The call is then ""cleared"" at HQ and I never see my cab until I call back 30 minutes later to complain. The typical response from Yellow Cab customer service is: ""They must have picked up somebody else"". Not a problem if you live in the Avenues where there's not a lot of foot traffic, but if you live in a busy neighborhood you're better off hailing a cab from the street.

1
★★☆☆☆

The Yellow Cab drivers are generally good people, the rates are fair for SF, and the vehicles are clean. But when using the call-in service, I've found that 50% of the time Yellow Cab will unscrupulously pick up anyone who happens to be waiting in the same vicinity. The call is then ""cleared"" at HQ and I never see my cab until I call back 30 minutes later to complain. The typical response from Yellow Cab customer service is: ""They must have picked up somebody else"". Not a problem if you live in the Avenues where there's not a lot of foot traffic, but if you live in a busy neighborhood you're better off hailing a cab from the street.

Pros: Good drivers, Nice cars

Cons: Unreliable

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We called Yellow Cab to take us to the airport. We were told that the cab would be there shortly. After 30 minutes, we called again only to be told it was around the corner. After 45 minutes and another call and assurance a cab was on its way, we found an alternative means of transportation. Upon calling Yellow Cab back to complain, we found that our cab still would not have arrived after 60 minutes and was told that the driver must have decided to pick up someone else instead of us. we almost missed our flight. I will never use them again.

0
★☆☆☆☆

We called Yellow Cab to take us to the airport. We were told that the cab would be there shortly. After 30 minutes, we called again only to be told it was around the corner. After 45 minutes and another call and assurance a cab was on its way, we found an alternative means of transportation. Upon calling Yellow Cab back to complain, we found that our cab still would not have arrived after 60 minutes and was told that the driver must have decided to pick up someone else instead of us. we almost missed our flight. I will never use them again.

Cons: unreliable

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Thanks to Yellow Cab I was late for a job interview. I called and asked for a taxi to be there in 30 minutes. The dispatcher said okay, but no cab turned up. Then I called and they said one was on the way. Another 10 minutes and it still wasn't there. I'm switiching cab companies.

1
★★☆☆☆

Thanks to Yellow Cab I was late for a job interview. I called and asked for a taxi to be there in 30 minutes. The dispatcher said okay, but no cab turned up. Then I called and they said one was on the way. Another 10 minutes and it still wasn't there. I'm switiching cab companies.

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I use Yellow Cab at least once a week. The majority of the time, they are at my apartment with 10 minutes, and, their drivers are expedient and courteous.

2
★★★★☆

I use Yellow Cab at least once a week. The majority of the time, they are at my apartment with 10 minutes, and, their drivers are expedient and courteous.

Message from Yellow Cab Co-op San Francisco

The wonderful diversity of San Francisco is reflected in our drivers, many of whom come from every continent of the world to find a new home and to begin their futures in this great land of opportunity.?? Taxicabs have always played an important role in the communities they service.

More about Yellow Cab Co-op San Francisco

The wonderful diversity of San Francisco is reflected in our drivers, many of whom come from every continent of the world to find a new home and to begin their futures in this great land of opportunity.jQuery152032062026974745095_1362776419137 Taxicabs have always played an important role in the communities they service.

 

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