Not Just Hair

★★★★☆

About Not Just Hair

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Personal Services

Personal Services
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Neo Dolce Salon

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Hair Village

5211 E Kings Canyon Rd Fresno, CA

4.2 5
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Indeed. Customer Service is a thing of the past for this salon. Mass Production is its style. My bf's Mother gave me a Xmas gift (salon package with "Not Just Hair") with an expiration date of 6/21/2010. Well, apparently they hired a Marketing Team to generate these packages. In the interim, indicative of their success (haha), they lost their manicurist and their Esthetician and to remedy the situation, screwed the customer. They will no longer honor my package even though the expiration date on the package saids 6/21/10 (fraud?). There was a long and involved explanation of how they got screwed by this Marketing Team. My response to this is: Why is your business dealing with the Marketing Team my business? I think that this is a business dealing that this salon should have handled and not shared with its customers. With that said, I pointed this out to them and they started shouting at me demanding that I continue to listen to their failed business dealing. I am a potential customer, not the owner. A successful salon would have handled this matter by honoring the package instead of berating its customers like 2 year olds. Forwarned is forarmed. Be caution of these salon's ethics. They salon is now called Shear Envy.

1
★☆☆☆☆

Indeed. Customer Service is a thing of the past for this salon. Mass Production is its style. My bf's Mother gave me a Xmas gift (salon package with "Not Just Hair") with an expiration date of 6/21/2010. Well, apparently they hired a Marketing Team to generate these packages. In the interim, indicative of their success (haha), they lost their manicurist and their Esthetician and to remedy the situation, screwed the customer. They will no longer honor my package even though the expiration date on the package saids 6/21/10 (fraud?). There was a long and involved explanation of how they got screwed by this Marketing Team. My response to this is: Why is your business dealing with the Marketing Team my business? I think that this is a business dealing that this salon should have handled and not shared with its customers. With that said, I pointed this out to them and they started shouting at me demanding that I continue to listen to their failed business dealing. I am a potential customer, not the owner. A successful salon would have handled this matter by honoring the package instead of berating its customers like 2 year olds. Forwarned is forarmed. Be caution of these salon's ethics. They salon is now called Shear Envy.

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This place is great and friendly. I have had nothing but great things to say. The stylists are great and fun to be around. The owner with her years experience in hair has done a great job with my hair on a couple of occasions.

5
★★★★★

This place is great and friendly. I have had nothing but great things to say. The stylists are great and fun to be around. The owner with her years experience in hair has done a great job with my hair on a couple of occasions.

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I love getting my highlights done there. I have been going to Vera for a few years and she always does a great job. I have told friends to go see her and they loved her too! I will keep going back. I've tried other people but nobody compares to Vera!

2
★★★★★

I love getting my highlights done there. I have been going to Vera for a few years and she always does a great job. I have told friends to go see her and they loved her too! I will keep going back. I've tried other people but nobody compares to Vera!

Pros: Excellent highlights

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I go to romanna "moe" shes just amazing. Always have a wonderful experience, she's about the only person i trust my hair with..lol.
I highly recommend this salon, the staff is professional and always greeting. A must try!

5
★★★★★

I go to romanna "moe" shes just amazing. Always have a wonderful experience, she's about the only person i trust my hair with..lol.
I highly recommend this salon, the staff is professional and always greeting. A must try!

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used Malina at Not Just Hair for my wedding day hair. She was happy to do a trial run for me a few weeks before for free. I didn't have any pictures, just a bad description of what I wanted, she understood immediately and made it happen. She also suggested using some real-hair additions to make the style look fuller. She matched my color and tracked downthe extra hair.

On the morning of the wedding, she came in early to meet me and my friends. As the bride, my style took nearly an hour. But it was PERFECT - exactly what I wanted. She then proceeded to style 5 other girls. For all 6 of us she was done in just 3 HOURS. We could not believe how quick it was and how wonderful everyone's hair looked.
My hair had extra pieces in it. She match my color exactly and no one knew that it wasn't all my hair. She also managed to give me a style that held all day without being painful or overly stiff.

The only thing that came close to how great we looked was the price. Each of the out-of-town girls were amazed that it was so inexpensive

5
★★★★★

used Malina at Not Just Hair for my wedding day hair. She was happy to do a trial run for me a few weeks before for free. I didn't have any pictures, just a bad description of what I wanted, she understood immediately and made it happen. She also suggested using some real-hair additions to make the style look fuller. She matched my color and tracked downthe extra hair.

On the morning of the wedding, she came in early to meet me and my friends. As the bride, my style took nearly an hour. But it was PERFECT - exactly what I wanted. She then proceeded to style 5 other girls. For all 6 of us she was done in just 3 HOURS. We could not believe how quick it was and how wonderful everyone's hair looked.
My hair had extra pieces in it. She match my color exactly and no one knew that it wasn't all my hair. She also managed to give me a style that held all day without being painful or overly stiff.

The only thing that came close to how great we looked was the price. Each of the out-of-town girls were amazed that it was so inexpensive

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