Metro Autogroup

★★★★★
  • 9399 Autoplex St

    Montclair, CA 91763

    Map & Directions
  • 909-625-5000

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March 3, 2015\r
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To Honda Management:\r
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I came in for service today and must tell how wonderful my experience was working with Joseph King. He is the only service person I like to work with because he very attentive and very

3
★★★★★

March 3, 2015\r
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To Honda Management:\r
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I came in for service today and must tell how wonderful my experience was working with Joseph King. He is the only service person I like to work with because he very attentive and very

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I came in expecting to look at the Honda Civic and had only the intention of looking. Jimmy Sturdivant was the salesman that helped me. His knowledge about the product was overwhelmingly apparent. He worked efficiently and effectively to

3
★★★★★

I came in expecting to look at the Honda Civic and had only the intention of looking. Jimmy Sturdivant was the salesman that helped me. His knowledge about the product was overwhelmingly apparent. He worked efficiently and effectively to

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i purchased a used 2012 Honda Civic from Metro Honda. My personal experience has been ok with the exception of the one of the service managers, Joe King. He was professional and patient while I explained the issues with my vehicle. He

3
★★★★★

i purchased a used 2012 Honda Civic from Metro Honda. My personal experience has been ok with the exception of the one of the service managers, Joe King. He was professional and patient while I explained the issues with my vehicle. He

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I had a fantastic experience at Metro Honda. I will recommend Eugene Correa to anyone in need of a new or used car. Thank you Eugene for the exceptional service. He was very knowledgeable and always remembered my name. \r
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Keep up the

3
★★★★★

I had a fantastic experience at Metro Honda. I will recommend Eugene Correa to anyone in need of a new or used car. Thank you Eugene for the exceptional service. He was very knowledgeable and always remembered my name. \r
\r
Keep up the

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I want to say thanks to Joseph King who is always nice and helpful to the customers -including me-. I am living in San Bernardino and still go back to this Metro Honda in Montclair because I like Joseph's service there. He explained to me

3
★★★★★

I want to say thanks to Joseph King who is always nice and helpful to the customers -including me-. I am living in San Bernardino and still go back to this Metro Honda in Montclair because I like Joseph's service there. He explained to me

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I just got a new Honda Civic 2013. Sunday Okonkw helped me to get the deal I was looking for. \r
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At Metro Honda they gave me a good interest rate, and did not pushed me into getting add-ons I do not need. My payment is $100.00 less

3
★★★★★

I just got a new Honda Civic 2013. Sunday Okonkw helped me to get the deal I was looking for. \r
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At Metro Honda they gave me a good interest rate, and did not pushed me into getting add-ons I do not need. My payment is $100.00 less

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SUNDAY O. sold us a certified 2012 Honda Civic on Sunday, 27 October. We have never had a better experience buying a car or working with a car salesman. Sunday listened to what we wanted and found us what we wanted, quite quickly too. He

3
★★★★★

SUNDAY O. sold us a certified 2012 Honda Civic on Sunday, 27 October. We have never had a better experience buying a car or working with a car salesman. Sunday listened to what we wanted and found us what we wanted, quite quickly too. He

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Michael and Talika Onoh\r
My wife and I just bought our first ever Honda. it was a great experience. We were fortunate to Have Mr. Sunday Okonkwo be our Sale representative. He was able to make the process stress free for US. we really

3
★★★★★

Michael and Talika Onoh\r
My wife and I just bought our first ever Honda. it was a great experience. We were fortunate to Have Mr. Sunday Okonkwo be our Sale representative. He was able to make the process stress free for US. we really

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I am currently leasing a 2011 Honda Civic and the time is coming around to replace it with a newer model. Just to look around at my options, I went into the Metro Honda dealership on Oct 21 2013 and was warmly greeted by a gentleman going

3
★★★★★

I am currently leasing a 2011 Honda Civic and the time is coming around to replace it with a newer model. Just to look around at my options, I went into the Metro Honda dealership on Oct 21 2013 and was warmly greeted by a gentleman going

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This review is exclusively for the Honda side of Metro Autogroup. \r
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Excellent Dealer. Sam Gocela is the salesman my family and I always go to when we are in the market for a car. He is very honest, something you don't see from other

3
★★★★★

This review is exclusively for the Honda side of Metro Autogroup. \r
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Excellent Dealer. Sam Gocela is the salesman my family and I always go to when we are in the market for a car. He is very honest, something you don't see from other

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Just leased a 2013 Honda Fit through Edward Ong. This is the first time I have leased a car. The process was so smooth and easy. Since I never leased a car before I have many questions. Ed patiently answered all of my questions on several

3
★★★★★

Just leased a 2013 Honda Fit through Edward Ong. This is the first time I have leased a car. The process was so smooth and easy. Since I never leased a car before I have many questions. Ed patiently answered all of my questions on several

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I do my auto service with Metro Honda and was helped by Joseph King in getting the right service done quickly, efficiently and at the right cost. I've been doing business with them since back in the day they were Autohaus Montclair. It is

3
★★★★★

I do my auto service with Metro Honda and was helped by Joseph King in getting the right service done quickly, efficiently and at the right cost. I've been doing business with them since back in the day they were Autohaus Montclair. It is

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I was really not particularly impressed by the Sales representatives when shopping at Metro for my last car. They had more of a "take it or leave it" attitude. However, once I had purchased a car (yep, it was a Honda), I took it to Metro for Service, and I have to say, I was extremely impressed with their service. Their service representative, Joseph King, has been CONSISTENTLY and completely helpful, friendly, honest, and efficient over the past years, and I truly wouldn't consider taking my car for service anywhere else. Their service prices are not anything to cheer about, but Mr. King makes the whole process easily understandable, he takes the time to get to know his customers, and goes the "extra mile" in making the service process as painless and customer-friendly as possible. He is a "five star" representative for Metro.

5
★★★★★

I was really not particularly impressed by the Sales representatives when shopping at Metro for my last car. They had more of a "take it or leave it" attitude. However, once I had purchased a car (yep, it was a Honda), I took it to Metro for Service, and I have to say, I was extremely impressed with their service. Their service representative, Joseph King, has been CONSISTENTLY and completely helpful, friendly, honest, and efficient over the past years, and I truly wouldn't consider taking my car for service anywhere else. Their service prices are not anything to cheer about, but Mr. King makes the whole process easily understandable, he takes the time to get to know his customers, and goes the "extra mile" in making the service process as painless and customer-friendly as possible. He is a "five star" representative for Metro.

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Oscar Quezada is an awesome sales rep. He made the process of buying my first Honda Pilot so great and I got such a good deal. The finance department is awesome too. Oscar helped us and was so engaging and full of information. Just a few

3
★★★★★

Oscar Quezada is an awesome sales rep. He made the process of buying my first Honda Pilot so great and I got such a good deal. The finance department is awesome too. Oscar helped us and was so engaging and full of information. Just a few

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Joseph King from the service department helped me out and made sure I received the best deal on the services I wanted done on my car. He did not try to upsell me on services/products I did not need. He was professional and extremely

3
★★★★★

Joseph King from the service department helped me out and made sure I received the best deal on the services I wanted done on my car. He did not try to upsell me on services/products I did not need. He was professional and extremely

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K.D. Sanders is amazing. My experience at Metro Honda was the best car buying experience I have ever had. K.D. answered all of my questions, gave me an amazing deal, delivered my new Pilot to our house and programmed everything in the car

3
★★★★★

K.D. Sanders is amazing. My experience at Metro Honda was the best car buying experience I have ever had. K.D. answered all of my questions, gave me an amazing deal, delivered my new Pilot to our house and programmed everything in the car

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I have had all of my service done at Metro Honda since moving to the Inland Empire and I could not be more pleased with the quality of service. I work with Joseph King and he always goes out of his way to make certain that all of my issues are dealt with on a timely basis. He's always honest with me and a pleasure to work with.

5
★★★★★

I have had all of my service done at Metro Honda since moving to the Inland Empire and I could not be more pleased with the quality of service. I work with Joseph King and he always goes out of his way to make certain that all of my issues are dealt with on a timely basis. He's always honest with me and a pleasure to work with.

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Joseph King helped me at the Honda service department and it was definitely the best I have ever been treated at a mechanic. Everyone is very nice and respectful at this dealership and they do not overcharge or fix things that aren't

3
★★★★★

Joseph King helped me at the Honda service department and it was definitely the best I have ever been treated at a mechanic. Everyone is very nice and respectful at this dealership and they do not overcharge or fix things that aren't

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I really enjoyed my experience at Metro Honda Service department. My service rep, Vance Wilcox, was extremely professional and thorough. I would definitely recommend anyone to ask for him when servicing their cars.

3
★★★★★

I really enjoyed my experience at Metro Honda Service department. My service rep, Vance Wilcox, was extremely professional and thorough. I would definitely recommend anyone to ask for him when servicing their cars.

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K.D. Sanders is a fantastic sales rep. He made the process so great and I got such a good deal I BOUGHT 2! The finance department is awesome too. Rico helped us and was so engaging and full of information it was the best finance experience

3
★★★★★

K.D. Sanders is a fantastic sales rep. He made the process so great and I got such a good deal I BOUGHT 2! The finance department is awesome too. Rico helped us and was so engaging and full of information it was the best finance experience

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bought a civic today, nice people, reasonable price

3
★★★★★

bought a civic today, nice people, reasonable price

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I purchased a 2010 Honda Civic and took it into the Metro Service Center to have the squeaky brakes checked out. They gave a price to have them replaced. I told them this is a new car and asked how long do brakes normally last. They responded with about 20,000 to 22,000 miles. I reminded them my car only has 8,000 miles on it. They blamed it on my driving! That is a poor excuse for not taking responsibility. I agree the service afterward the purchase sucks big time. You are of NO CONCERN to Metro after the deal is complete.

1
★☆☆☆☆

I purchased a 2010 Honda Civic and took it into the Metro Service Center to have the squeaky brakes checked out. They gave a price to have them replaced. I told them this is a new car and asked how long do brakes normally last. They responded with about 20,000 to 22,000 miles. I reminded them my car only has 8,000 miles on it. They blamed it on my driving! That is a poor excuse for not taking responsibility. I agree the service afterward the purchase sucks big time. You are of NO CONCERN to Metro after the deal is complete.

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If there is a negative star, I would give it. Walked into Metro
Honda last week trying to buy an Accord. The salesman did not
even let us test drive it. He just ushered us in and started dickering about the price. Worst attitude ever, extremely aggressive, and they certainly will not give you a good price.

1
★☆☆☆☆

If there is a negative star, I would give it. Walked into Metro
Honda last week trying to buy an Accord. The salesman did not
even let us test drive it. He just ushered us in and started dickering about the price. Worst attitude ever, extremely aggressive, and they certainly will not give you a good price.

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Walked in on a Saturday morning. I talked to Robert. Said I did not want to haggle. He walked away
to run a credit check. He came back with a number. In less than 75 minutes, I drove off in my new
Honda Fit Sport. The price was great. The experience was so easy. Thank You.

5
★★★★★

Walked in on a Saturday morning. I talked to Robert. Said I did not want to haggle. He walked away
to run a credit check. He came back with a number. In less than 75 minutes, I drove off in my new
Honda Fit Sport. The price was great. The experience was so easy. Thank You.

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Just bought a brand new 2008 element from them. During the sale, everyone's super nice and courteous. But as soon as you sign the paperwork, you don't matter anymore. The car had some non-factory (aftermarket) items on it, and when I brought it back, had to wait 3 hours to change it, just to find that the now-factory items don't work as intended. Also, their detailing department does a poor job, as I found the next day Tire ArmorAll was sprayed all over the exterior, once I saw it in daylight. I don't trust them, they're sneaky.

2
★★☆☆☆

Just bought a brand new 2008 element from them. During the sale, everyone's super nice and courteous. But as soon as you sign the paperwork, you don't matter anymore. The car had some non-factory (aftermarket) items on it, and when I brought it back, had to wait 3 hours to change it, just to find that the now-factory items don't work as intended. Also, their detailing department does a poor job, as I found the next day Tire ArmorAll was sprayed all over the exterior, once I saw it in daylight. I don't trust them, they're sneaky.

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The service writer was extremely rude. The management was worse. I've worked in the car service industry (dealers) for 20+ years so I consider myself in the know of how the business works. I have never seen a department so poorly managed, incompetent from the front to the back.

0
★☆☆☆☆

The service writer was extremely rude. The management was worse. I've worked in the car service industry (dealers) for 20+ years so I consider myself in the know of how the business works. I have never seen a department so poorly managed, incompetent from the front to the back.

Pros: None

Cons: Service Department is extremely poor.

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They tried to charge me for a warranty repair and were extremely rude. I caught them at it and talked to the service director Ray Allen which is the most irrational, foul mouthed, and rude person I've ever met. My guess is that since I caught them in there rip off scam he didn't know how to respond. I refused to pay for checkout time on a repair that is warranty so they would not release my car until I demanded to talk to the general manager. My car suddenly appeared in the drive and no g.m. was to be found. At any rate, stay away from this dealer!

1
★☆☆☆☆

They tried to charge me for a warranty repair and were extremely rude. I caught them at it and talked to the service director Ray Allen which is the most irrational, foul mouthed, and rude person I've ever met. My guess is that since I caught them in there rip off scam he didn't know how to respond. I refused to pay for checkout time on a repair that is warranty so they would not release my car until I demanded to talk to the general manager. My car suddenly appeared in the drive and no g.m. was to be found. At any rate, stay away from this dealer!

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This place was great when I bought the car, everyone was very nice. Once I had paid for it, everything changed- customer service is non-existent, forget getting a call back. I am a physician and I have told everyone at my hospital to not shop at this place, honda makes a great product. This dealership is a terrible.

0
★☆☆☆☆

This place was great when I bought the car, everyone was very nice. Once I had paid for it, everything changed- customer service is non-existent, forget getting a call back. I am a physician and I have told everyone at my hospital to not shop at this place, honda makes a great product. This dealership is a terrible.

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I am a local Physician who can honestly tell everyone that Metro Honda is the worst company I have ever dealt with in my life. Having a call returned took 3months, and forget having the General Manager return a call, he just wont.

1
★☆☆☆☆

I am a local Physician who can honestly tell everyone that Metro Honda is the worst company I have ever dealt with in my life. Having a call returned took 3months, and forget having the General Manager return a call, he just wont.

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the sticker price may seem a little high here but within a few minutes of negotiating they where willing to give me a lower price than i could find anywhere else. Nice service i did not get plagued by tons of car salesmen.

5
★★★★★

the sticker price may seem a little high here but within a few minutes of negotiating they where willing to give me a lower price than i could find anywhere else. Nice service i did not get plagued by tons of car salesmen.

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Don't shop at Metro Honda. It isn't the best place to shop for your next vehicle purchase for the following reasons. The mangers and the salesmen are dishonest (no surprise there) and they'll feed you nothing but lies. They wouldn't budge on the price and they never called back as promised they would on the price of the vehicle. Well it was their loss because we purchased from another dealership for a cheaper price. What pissed me off was the fact that while we were looking at the vehicles, not a single salesman approached us to answer any questions UNTIL they were able to find someone of "similar nationality" to speak to us. Well for your information, I CAN SPEAK ENGLISH!!!

PROS: None
CONS: The way they conduct business ... PERIOD!

1
★☆☆☆☆

Don't shop at Metro Honda. It isn't the best place to shop for your next vehicle purchase for the following reasons. The mangers and the salesmen are dishonest (no surprise there) and they'll feed you nothing but lies. They wouldn't budge on the price and they never called back as promised they would on the price of the vehicle. Well it was their loss because we purchased from another dealership for a cheaper price. What pissed me off was the fact that while we were looking at the vehicles, not a single salesman approached us to answer any questions UNTIL they were able to find someone of "similar nationality" to speak to us. Well for your information, I CAN SPEAK ENGLISH!!!

PROS: None
CONS: The way they conduct business ... PERIOD!

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I am a new car owner, have owned my Honda Civic for less than a year now. Since I've never done this before I've been pretty clueless about how to get things done and the staff at Metro Honda has been so helpful, and never once tried to rip me off!! They have actually done a lot for me for free, and helped me to figure out solutions to the pickles I get myself in. For instance, I lost all of my keys and couldn't figure out what to do to get my car to the shop so they could cut a new one (the needed to change something in the door). I would have died if it weren't for the woman at Metro Honda who patiently walked me through everything over the course of about a week. I love this place!! I really trust their service dept.

PROS: Parts and Service depts are awesome!
CONS:

5
★★★★★

I am a new car owner, have owned my Honda Civic for less than a year now. Since I've never done this before I've been pretty clueless about how to get things done and the staff at Metro Honda has been so helpful, and never once tried to rip me off!! They have actually done a lot for me for free, and helped me to figure out solutions to the pickles I get myself in. For instance, I lost all of my keys and couldn't figure out what to do to get my car to the shop so they could cut a new one (the needed to change something in the door). I would have died if it weren't for the woman at Metro Honda who patiently walked me through everything over the course of about a week. I love this place!! I really trust their service dept.

PROS: Parts and Service depts are awesome!
CONS:

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