Graystone Jewelers

★★★★☆
  • 411 1st St

    Eureka, CA 95501

    Map & Directions
  • 707-442-1232

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This is the best jeweler in the area, I accidentally dropped my husband's wedding band in the garbage disposal. The hammer finish and the milligrain were damaged and I thought it was beyond repair. I brought it to them and the jeweler laser welded it and it looks like new. They have wonderful customer service and the quality of their work is phenomenal. If you are looking for dependable and quality service, go to Graystone!

5
★★★★★

This is the best jeweler in the area, I accidentally dropped my husband's wedding band in the garbage disposal. The hammer finish and the milligrain were damaged and I thought it was beyond repair. I brought it to them and the jeweler laser welded it and it looks like new. They have wonderful customer service and the quality of their work is phenomenal. If you are looking for dependable and quality service, go to Graystone!

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This is the best jeweler in the area, I accidentally dropped my husband's wedding band in the garbage disposal. The hammer finish and the milligrain were damaged and I thought it was beyond repair. I brought it to them and the jeweler

3
★★★★★

This is the best jeweler in the area, I accidentally dropped my husband's wedding band in the garbage disposal. The hammer finish and the milligrain were damaged and I thought it was beyond repair. I brought it to them and the jeweler

.

Hi, I would like to respond to to client that was not happy with the service at Graystone Jewelers. I just happened to find this online and as one of the owners of the store in question, I would like to talk to you in person about the situation. To my knowledge and the rest of the staff's knowledge we have never lost a piece of jewelry, and if we had we would surely acknowledge it. As for the not matching part,we always have the client look at stone matches before we set them.

5
★★★★★

Hi, I would like to respond to to client that was not happy with the service at Graystone Jewelers. I just happened to find this online and as one of the owners of the store in question, I would like to talk to you in person about the situation. To my knowledge and the rest of the staff's knowledge we have never lost a piece of jewelry, and if we had we would surely acknowledge it. As for the not matching part,we always have the client look at stone matches before we set them.

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I went to Graystone a while back to have some missing rhinestones replaced in some of my vintage costume jewelry pieces. The pieces all had clear rhinestones. I was told that the replacement stones wouldn't be an exact match, but would be close. When I returned, I discovered that the missing stones had been replaced with charcoal gray rhinestones. The gray stones stood out like a sore thumb among the clear rhinestones. Also, one of my pieces of jewelry was missing. When I questioned the saleswoman about this, I was told that the charcoal gray rhinestones were the "closest" I could get to the missing clear rhinestones. When I asked her to ask the jeweler if he might be able to find my missing piece of jewelry, she refused to do so, saying that Graystone "never" loses jewelry. All of this was delivered by the saleswoman with an attitude that I was being a problem, instead of any apology. I wouldn't buy the back to an earring from Graystone.

0
★☆☆☆☆

I went to Graystone a while back to have some missing rhinestones replaced in some of my vintage costume jewelry pieces. The pieces all had clear rhinestones. I was told that the replacement stones wouldn't be an exact match, but would be close. When I returned, I discovered that the missing stones had been replaced with charcoal gray rhinestones. The gray stones stood out like a sore thumb among the clear rhinestones. Also, one of my pieces of jewelry was missing. When I questioned the saleswoman about this, I was told that the charcoal gray rhinestones were the "closest" I could get to the missing clear rhinestones. When I asked her to ask the jeweler if he might be able to find my missing piece of jewelry, she refused to do so, saying that Graystone "never" loses jewelry. All of this was delivered by the saleswoman with an attitude that I was being a problem, instead of any apology. I wouldn't buy the back to an earring from Graystone.

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I just love this place. They have a huge selection, including local jewerly and high quality items. I also love that they do one dollar bracelets for kids on mothers day-they're so friendly. They also have very quick repair and cleaning. Great location with a huge parking lot.

PROS: quick, friendly, wonderful prices and quality. great parking.
CONS: none!

5
★★★★★

I just love this place. They have a huge selection, including local jewerly and high quality items. I also love that they do one dollar bracelets for kids on mothers day-they're so friendly. They also have very quick repair and cleaning. Great location with a huge parking lot.

PROS: quick, friendly, wonderful prices and quality. great parking.
CONS: none!

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