Shadowbrook Apartments

★★★☆☆

About Shadowbrook Apartments

Real Estate

Real Estate
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READ THIS REVIEW ON YELP. THEY WON'T LET ME POST EVERYTHING I HAD TO SAY.

lunatic . yelp . c o m

[just copy and paste that like a url because they wont let me post a URL either]

THIS PLACE ISN'T WORTH YOUR MONEY PLEASE PLEASE THINK

3
★★★★★

READ THIS REVIEW ON YELP. THEY WON'T LET ME POST EVERYTHING I HAD TO SAY.

lunatic . yelp . c o m

[just copy and paste that like a url because they wont let me post a URL either]

THIS PLACE ISN'T WORTH YOUR MONEY PLEASE PLEASE THINK

.

The Shadowbrook management is so unprofessional that they hired officers that don't know a thing about anything! They have bad attitude toward to tenants as if they are managing tenants not the apartment complex. They are treating tenants poorly in general and I wouldn't recommended this place to anyone. Don't even try to go to Shadowbrook apartment even you think they are little cheaper than other places it doesn't worth to deal with management there . Remember, you will get what you pay for.

0
★☆☆☆☆

The Shadowbrook management is so unprofessional that they hired officers that don't know a thing about anything! They have bad attitude toward to tenants as if they are managing tenants not the apartment complex. They are treating tenants poorly in general and I wouldn't recommended this place to anyone. Don't even try to go to Shadowbrook apartment even you think they are little cheaper than other places it doesn't worth to deal with management there . Remember, you will get what you pay for.

Pros: close to highway

Cons: poor management skill, lack of parking, broken laundry machine, maintanance

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My Husband And I lived there for 2.5yrs when we first got married. Mainly because my husband commuted and it was near the freeway and we couldn't afford much and the prices were good for a place that at that time took pets. Living there wasn't too bad. The biggest issue we had were the pools and spa Werner always open. The Sauna that was suppose to be temporarily out of commission when we did the walk through remained so for the 2.5yrs. The office people were rude and when we left they charged us over 1,000 dollars for "stuff " that was there fault!!! Like the bathroom was leaking and after a month of complaints they sent a maintenance worker who cut a whole in the wall to get to the pipe, then very shit-aly covered it up. Yeah, they charged us for that stuff. And they tried to charge us for painting the place, which is against the law because after a year apts are Required to repaint. So we had to dispute the charges and we won! This was about 4yrs ago so who knows they may have changed owners?

0
★☆☆☆☆

My Husband And I lived there for 2.5yrs when we first got married. Mainly because my husband commuted and it was near the freeway and we couldn't afford much and the prices were good for a place that at that time took pets. Living there wasn't too bad. The biggest issue we had were the pools and spa Werner always open. The Sauna that was suppose to be temporarily out of commission when we did the walk through remained so for the 2.5yrs. The office people were rude and when we left they charged us over 1,000 dollars for "stuff " that was there fault!!! Like the bathroom was leaking and after a month of complaints they sent a maintenance worker who cut a whole in the wall to get to the pipe, then very shit-aly covered it up. Yeah, they charged us for that stuff. And they tried to charge us for painting the place, which is against the law because after a year apts are Required to repaint. So we had to dispute the charges and we won! This was about 4yrs ago so who knows they may have changed owners?

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Where do I start? Background: I lived there for a year because I couldn't get out sooner. I was never late on a rent payment and never had a bounced check. My experience at shadowbrook was great, at the beginning, before you sign. Staff is nice and always smiling and full of wonderful greetings. But things changed... Most things, there are very fragile, they are always at the point were they are about to break. And when things do break, like my heating unit, shower doors, blinds, drawers. They either igonore your request for maintence or when they go they do some mickeymouse temp job that will end up breaking again. The maneger is unpleasent person to deal with, customer servicer is clearly not their number one, they got you on a lease, they actually remind you of that a lot, so what can you do. The girls that work there are eternaly "pms" ing, if you know what I mean, it seems like they hate their jobs. They are rude and treat you like your some nobody when you walk into their office. They never send out rent receipts either. I can't believe you have to ask for a receipt? The grounds keeper gives a weird vibe. The pools are dirty. The spa never works, i think they turn it off to save on their energy bill and just tell the tenants it is out of order. I say that because they are very stingy. The place needs more lighting to deter vandalism, which is abundent and affects people with nice or not so nice cars. My car was vandalised and all my ex neighbors's cars have been vandalised. Cars are often stolen. Management does nothing to stop it or nothing after it happens. And they want to make it seem like it never happens and that your incident is isolated and as if you were being a target. "Do you know of anyone that would like to hurt you"? - they ask.
If your MOVING THERE, BE VERY PICKY ON THE WALK THROUGH BECAUSE WHEN YOU LEAVE THEY WILL CHARGE YOU FOR THINGS THAT WERE ORIGNALLY MESSED UP, BUT THEY MARK AS OK DURING THE WALK THROUGH.

0
★☆☆☆☆

Where do I start? Background: I lived there for a year because I couldn't get out sooner. I was never late on a rent payment and never had a bounced check. My experience at shadowbrook was great, at the beginning, before you sign. Staff is nice and always smiling and full of wonderful greetings. But things changed... Most things, there are very fragile, they are always at the point were they are about to break. And when things do break, like my heating unit, shower doors, blinds, drawers. They either igonore your request for maintence or when they go they do some mickeymouse temp job that will end up breaking again. The maneger is unpleasent person to deal with, customer servicer is clearly not their number one, they got you on a lease, they actually remind you of that a lot, so what can you do. The girls that work there are eternaly "pms" ing, if you know what I mean, it seems like they hate their jobs. They are rude and treat you like your some nobody when you walk into their office. They never send out rent receipts either. I can't believe you have to ask for a receipt? The grounds keeper gives a weird vibe. The pools are dirty. The spa never works, i think they turn it off to save on their energy bill and just tell the tenants it is out of order. I say that because they are very stingy. The place needs more lighting to deter vandalism, which is abundent and affects people with nice or not so nice cars. My car was vandalised and all my ex neighbors's cars have been vandalised. Cars are often stolen. Management does nothing to stop it or nothing after it happens. And they want to make it seem like it never happens and that your incident is isolated and as if you were being a target. "Do you know of anyone that would like to hurt you"? - they ask.
If your MOVING THERE, BE VERY PICKY ON THE WALK THROUGH BECAUSE WHEN YOU LEAVE THEY WILL CHARGE YOU FOR THINGS THAT WERE ORIGNALLY MESSED UP, BUT THEY MARK AS OK DURING THE WALK THROUGH.

Pros: by freeway, by mall,

Cons: dirty pools, not working gym equpiment, not working spa (during the winter), poor staff, VANDALISM IS NORMAL, and dirty getto looking laundry rooms

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30+ Years old, but well maintained. Nice apartment complex, parking lots have several abandoned cars. Yard maintenance staff lacking...

2
★★★★☆

30+ Years old, but well maintained. Nice apartment complex, parking lots have several abandoned cars. Yard maintenance staff lacking...

Pros: Racquetball Courts, 2 pools

Cons: Yard Maintenance poor, abandoned cars

 

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