Northgate Sewing & Vacuum

I took my Miele Blue Moon vacuum into Northgate Sewing & Vacuum for repair. I had purchased the vacuum from them a few years ago and had them handle any repairs I've needed over the years. Unbeknownst to me, the business had changed ownership. I didn't know what was wrong with the vacuum, it simply wouldn't turn on. Thus, I took the entire vacuum in because I had a control panel on the wand. To make a long story short, they performed the repair (I think!), but I was given the vacuum back without the hose, wand or power head. They had no idea what happened to it and took and simply told me they must never had had these parts. Well they did! So I was charged for a $300 repair that they made to a vacuum that cost me $1,200 that is no longer useable. I would strongly recommend using someone else.

After having researched Miele vacuum cleaners on the internet I had more questions than answers. I felt like I needed to see the different models in person in order to make an intelligent decision. I found Northgate Sewing & Vacuum to be extremely helpful in educating me on the differences in the various models, and recommending a model that best fit my needs without having to buy the top of the line. Their advice was right on the mark. I have never been happier with an appliance purchase as I am with this vacuum.

Their prices were as low (and lower in some cases) than any of the internet sellers I found. Best of all, I have a local resource for any accessory or service needs.

PROS: Very professional family run business,
CONS:

A while back I was looking for a sewing machine to give as a surprise gift to my wife. After going to a few places and seeing such a range in prices and styles I felt lost. I went to Northgate Sewing and they were so helpful in guiding me to the right sewing mache. They were honest, friendly and I appreciated their help.