Pep Boys Auto Parts & Service

★★☆☆☆
  • 6136 W Manchester Ave

    Westchester, CA 90045

    Map & Directions
  • 310-670-2420

About Pep Boys Auto Parts & Service

Categories
  • Automotive Repair
  • Car Batteries
  • Tires
  • Oil Changes
  • Towing Companies
Hours
M-F 7:30am-9pm, Sa 7:30am-8pm, Su 9am-6pm
Emails
  • contactus@pepboys.com
Payment Options
  • American Express
  • Apple Pay
  • Cash
  • Check
  • Diners Club
  • Discover
  • MasterCard
  • Visa
Brands
  • AC Delco
  • Actron
  • AllTrade
  • ArmorAll
  • Autolite
  • Bayco
  • BF Goodrich
  • Black & Decker
  • Black Magic
  • Bosch
  • Castrol
  • Champion
  • Chevron
  • Coleman
  • Continental
  • Cooper
  • CRC
  • Dayco
  • DeWalt
  • Eagle One
  • Fram
  • Goodyear
  • Gumout
  • Gunk
  • Hankook
  • Haynes
  • K&N
  • Kawasaki
  • Lucas
  • Meguiars
  • Michelin
  • Mobil
  • Monroe
  • Mothers
  • NGK
  • OTC
  • Peak
  • Pennzoil
  • Philips
  • Powerbuilt
  • Purolator
  • Quaker State
  • RainX
  • Schumacher
  • Snap-on
  • STP
  • Surf City Garage
  • Turtle Wax
  • Valvoline
  • Walker
Services
  • Alignments
  • Alternators
  • Batteries
  • Brakes
  • Clutch Replacement
  • Engine Repair
  • Exhaust
  • Fluid Exchanges
  • Heating & Cooling
  • Manufacturer’s Scheduled Maintenance
  • Oil Changes
  • Seasonal Prep Packages
  • Starters
  • State Inspections (by location)
  • Steering and Suspension
  • Tires
  • Tune-Ups + FREE Services: Battery Installation
  • Battery Test
  • Windshield Wiper Replacement

Automotive

Automotive
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Brakes & Tire Services
Engine Performance
Oil Changes & Batteries
Shocks & Struts
Alignments

Brake Repair Services

If your brakes squeal or grind, grab causing jerky stops or your warning light flashes it may be time for a free* brake system inspection. Pep Boys offers brake service packages starting as low as $129.99 per front or rear brake service ($99.99 after mail-in rebate).

    Tire Services

      1.6667 3
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      .

      tried to sell me an axle i didn't need took it the dealer who did the work under warranty

      2
      ★★☆☆☆

      tried to sell me an axle i didn't need took it the dealer who did the work under warranty

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      Business Response:

      We are very sorry that happened. Please send us an email to contactus@pepboys.com with the details and your contact information and one of our Customer Service Reps would be happy to reach out and discuss your visit further. Thank you
      .

      On Saturday 12/9/07, I took my car in at 2:15pm to have my brakes checked and replaced. Since I was told it would take a couple of hours, I waited. At 5:00pm I was told that the front pads needed to be replaced. At 5:30pm I was told that they did not have the brakes in stock(although the computer showed 10 pair in stock).
      My car was not put back together until 6:35pm. I was told that the brakes would be ordered and would be at the store around 10:00am. Of course, when I called on Sunday I was told that they would not have the brakes until Monday.

      1
      ★☆☆☆☆

      On Saturday 12/9/07, I took my car in at 2:15pm to have my brakes checked and replaced. Since I was told it would take a couple of hours, I waited. At 5:00pm I was told that the front pads needed to be replaced. At 5:30pm I was told that they did not have the brakes in stock(although the computer showed 10 pair in stock).
      My car was not put back together until 6:35pm. I was told that the brakes would be ordered and would be at the store around 10:00am. Of course, when I called on Sunday I was told that they would not have the brakes until Monday.

      Was this review helpful to you?
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      .

      We've brought our clunker here several times and spent thousands of dollars fixing the same stuff over and over again it seems. I don't know why we keep going back... I guess we don't know where else to take it. The customer service is terrible. They keep you waiting forever, and they are not courteous or apologetic. You can count on it taking at least 30 minutes to drop off your car and about the same when you pick it up.

      1
      ★★☆☆☆

      We've brought our clunker here several times and spent thousands of dollars fixing the same stuff over and over again it seems. I don't know why we keep going back... I guess we don't know where else to take it. The customer service is terrible. They keep you waiting forever, and they are not courteous or apologetic. You can count on it taking at least 30 minutes to drop off your car and about the same when you pick it up.

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