Unfriendly Staff
1
By
Anonymous
24 Hour Fitness
Sorry ( to all 24-hour fitness staff - capitol branch) for generalizing the word staff here but i believe that every staff should be responsible for his own behavior as he carries the whole team here. It is very frustrating to be kicked out from the Club for being just 3 mins late! A family member wants to check out the facility so we tried to avail the 10-day pass. However, because we got to the place at 9:03 or 9:04 pm, all we heard was a lame sorry and that theres no way to take my sister in as the 10-day pass is only valid until 9pm. That, i had to accept as the policy has mentioned about the time. What im saying is that that guy staff couldve at least offered us with other means to get into the gym if my sister cant avail of the free pass anymore, like offer us to pay for it instead or even sign up for membership right then and there, considering that we were all geared up and ready to hit the treadmill. Ive been a member for almost 7-months now, never missed to pay my dues, and now i decided to transfer my membership to a different location, or probably even cancel it totally. Going to the gym has always been my way to release my stress after a long day @ work. What happened tonight has just worsen it. Very, very disappointing.
Was this review helpful to you?
Yes /
No
(you must
log in or
sign up to vote)