All About Beauty

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S & S Organic Produce & Natrl

1924 Mangrove Ave Chico, CA

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2nd Street Salon

221 Normal Ave Ste G Chico, CA

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i went here to get my hair cut and colored the day before my senior prom. i wanted to go lighter brown with some blonde highlights and after she put the dye in and washed it out it turned out that she turned my hair RED!! bright red. i needed her to fix it and she tried a few things, but to no avail. she had told me it would be $75 but ended up charging me $100 due to the extra treatments she had to do because SHE MESSED UP! after that she said that there was nothing more she could do because they were closing in 10 minutes and that if i wanted her to fix it i could come back the next morning and she would try to do something with it. after dying my hair so many times i was nervous to come back and put MORE dye in my hair but i did not want to go to prom with bright red hair. the next day i came back and she did more with my hair, and got it less red and more of an auburn color, but still not what i wanted AT ALL! she told me that it would then be another $30 for what she had to do that day. I told her that i refused to pay for all of the mistakes she made, and she told me that I had to pay for the dye that she used on my hair. she got so frustrated that she actually told me to follow her outside so that she could smoke a cigarette!!! i was disgusted.

she told me that it was all my fault and that i was a child and didn't know what i wanted and that's why my hair turned out red. SHE is the professional hair dresser, SHE should have known better than to do what she did to my hair.

AWFUL experience, will NEVER come back.

1
★☆☆☆☆

i went here to get my hair cut and colored the day before my senior prom. i wanted to go lighter brown with some blonde highlights and after she put the dye in and washed it out it turned out that she turned my hair RED!! bright red. i needed her to fix it and she tried a few things, but to no avail. she had told me it would be $75 but ended up charging me $100 due to the extra treatments she had to do because SHE MESSED UP! after that she said that there was nothing more she could do because they were closing in 10 minutes and that if i wanted her to fix it i could come back the next morning and she would try to do something with it. after dying my hair so many times i was nervous to come back and put MORE dye in my hair but i did not want to go to prom with bright red hair. the next day i came back and she did more with my hair, and got it less red and more of an auburn color, but still not what i wanted AT ALL! she told me that it would then be another $30 for what she had to do that day. I told her that i refused to pay for all of the mistakes she made, and she told me that I had to pay for the dye that she used on my hair. she got so frustrated that she actually told me to follow her outside so that she could smoke a cigarette!!! i was disgusted.

she told me that it was all my fault and that i was a child and didn't know what i wanted and that's why my hair turned out red. SHE is the professional hair dresser, SHE should have known better than to do what she did to my hair.

AWFUL experience, will NEVER come back.

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