Restoration Hardware

★★☆☆☆
  • 281 University Avenue

    Palo Alto, CA 94301

    Map & Directions
  • 650-328-4004

About Restoration Hardware

Categories
  • Home Furniture Sales
  • Interior Decoration & Design
Hours
M-Sa 10am-7pm, Su 11am-6pm
Phones
  • Fax (650-328-4740)
Year Established
  • 1980
Services
  • Luxury Furniture
  • Lighting
  • Bathware
  • Bed Linens
  • Outdoor and Garden
  • Rugs
  • Bedding
  • Drapery
  • Décor
  • Furniture
  • Bath
  • Seating
  • Beds
  • Office

Business Services

Business Services
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2.0 2
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.

Sooo, I had this blow-out, spare no expense Christmas party, and Restoration is just one of the companies who failed me.

Let me begin by saying that I told the saleslady that I needed the drapery set that Saturday, and to have the whole thing get to me on time, I was charged an extra Express Shipping fee. I had no problem with that, I needed the items quickly.

What I had a problem with, is that not the complete set arrived, and what did arrive were the wrong items. I should have known that the saleslady just wanted the commission. Yeah, one set to cover 1 window cost me close to $700, not including the actual drapes!

I had to come back over and over again to the place to undo the damage, a total of 3 times. Coming from San Francisco, that was HELL at best! Why not go to San Mateo, you say? Well, this place supposedly had the items in stock when I called them on the phone. I was wrong. I was lied to.

0
★☆☆☆☆

Sooo, I had this blow-out, spare no expense Christmas party, and Restoration is just one of the companies who failed me.

Let me begin by saying that I told the saleslady that I needed the drapery set that Saturday, and to have the whole thing get to me on time, I was charged an extra Express Shipping fee. I had no problem with that, I needed the items quickly.

What I had a problem with, is that not the complete set arrived, and what did arrive were the wrong items. I should have known that the saleslady just wanted the commission. Yeah, one set to cover 1 window cost me close to $700, not including the actual drapes!

I had to come back over and over again to the place to undo the damage, a total of 3 times. Coming from San Francisco, that was HELL at best! Why not go to San Mateo, you say? Well, this place supposedly had the items in stock when I called them on the phone. I was wrong. I was lied to.

.

Restoration Hardware has a selection of hardware for the home: drawer pulls, hinges, coat hooks, door knobs. When you walk by the front of the store you can see some of this stuff through the window. The store also sells all kinds of other things for the home: laundry supplies (dryer sheets at $15/box of 40), kitchen cleaning supplies, pillows, curtains, curtain rods and some furniture.

It's a nice looking store.

3
★★★☆☆

Restoration Hardware has a selection of hardware for the home: drawer pulls, hinges, coat hooks, door knobs. When you walk by the front of the store you can see some of this stuff through the window. The store also sells all kinds of other things for the home: laundry supplies (dryer sheets at $15/box of 40), kitchen cleaning supplies, pillows, curtains, curtain rods and some furniture.

It's a nice looking store.

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Message from Restoration Hardware

RH is a curator of design, taste and style in the luxury lifestyle market, offering furniture, lighting, textiles, rugs, bathware, décor and outdoor, as well as baby & child and teen products. Our collections of timeless, updated classics and authentic reproductions provide a unique point of view and an unmatched combination of inspired design and unparalleled quality. Each season brings a wealth of new ideas culled from our partnerships with the world's most renowned artisans, allowing us to showcase their unique products, passion and vision. RH has galleries and outlets throughout the US and Canada, while our source books and websites serve as virtual extensions and compelling tours of the brand.

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