Apple Store

★★★★☆
34.2393 -118.554
Map and Directions to Apple Store

818-701-5509

9301 Tampa Ave

Northridge, CA

91324

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3.5 10
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This is the worst apple store in the area. You are better off going to either woodland hills or valencia. Those stores are much more willing to follow corporate policy, the Northridge store does the least possible and would rather provide disservice to the customers rather than service. The manager Toby Holmes would rather send you to the Valencia store or the woodland hills store than to help you. This is my second time at this location and this was the second time that I had to go to Valencia to have my iPhone upgraded. Funny thing is that Valencia was more than happy to assist and complete the transaction.

1
★☆☆☆☆

This is the worst apple store in the area. You are better off going to either woodland hills or valencia. Those stores are much more willing to follow corporate policy, the Northridge store does the least possible and would rather provide disservice to the customers rather than service. The manager Toby Holmes would rather send you to the Valencia store or the woodland hills store than to help you. This is my second time at this location and this was the second time that I had to go to Valencia to have my iPhone upgraded. Funny thing is that Valencia was more than happy to assist and complete the transaction.

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.

I called a few minutes ago with a technical question (my wife and I are sharing a wired connection at a hotel---but there is only one internet cable to plug in to our 2 macbook pros, and no WI-FI.
The person who answered the phone quickly told me how I could set up an ad-hoc network with one of the two macbook pros acting as a host for the other using the macbook pro's built in AirPort WI-FI.
It worked perfectly. Good job & FAST.

5
★★★★★

I called a few minutes ago with a technical question (my wife and I are sharing a wired connection at a hotel---but there is only one internet cable to plug in to our 2 macbook pros, and no WI-FI.
The person who answered the phone quickly told me how I could set up an ad-hoc network with one of the two macbook pros acting as a host for the other using the macbook pro's built in AirPort WI-FI.
It worked perfectly. Good job & FAST.

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.

This was my first Genius Bar appointment.

Called before leaving to ask actual location in the large shopping mall. Shirley was extremely upbeat and helpful. No attitude!

Upon arrival, Paul was exceptionally knowledgeable, attentive and very much concerned about resolving my issue. Again no attitude or elitism. Very refreshing!

I was originally concerned about what my experience might be like due to the fact that the reviews either had glowing praise or showed downright disappointment in this location.

My experience was an exceptional one thanks to these professionals! Thanks Shirley and Paul! Well done!

5
★★★★★

This was my first Genius Bar appointment.

Called before leaving to ask actual location in the large shopping mall. Shirley was extremely upbeat and helpful. No attitude!

Upon arrival, Paul was exceptionally knowledgeable, attentive and very much concerned about resolving my issue. Again no attitude or elitism. Very refreshing!

I was originally concerned about what my experience might be like due to the fact that the reviews either had glowing praise or showed downright disappointment in this location.

My experience was an exceptional one thanks to these professionals! Thanks Shirley and Paul! Well done!

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.

These people could care less what you want. They do whatever it takes to get you out of the store so they can get back to doing nothing.

Untrained and inept

1
★☆☆☆☆

These people could care less what you want. They do whatever it takes to get you out of the store so they can get back to doing nothing.

Untrained and inept

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.

If you ever see the new gadgets on t.v. and want to try them out without buying them this is a great place to go. You can see and play with all the new gadgets for free and just try them out. You can schedule an appointment to talk with a pro in ipods or just ask someone there. You can find replacements for everything apple and even get something if you like it. People are great, service is great, and you can stay hip and cool with the new gadgets.

5
★★★★★

If you ever see the new gadgets on t.v. and want to try them out without buying them this is a great place to go. You can see and play with all the new gadgets for free and just try them out. You can schedule an appointment to talk with a pro in ipods or just ask someone there. You can find replacements for everything apple and even get something if you like it. People are great, service is great, and you can stay hip and cool with the new gadgets.

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.

I went to the Apple Store in Northridge mall during the holiday season to buy an iPod part as a gift. I don't know where they got their staff and what training, if any, they had because if someone told me that they just pulled people from the street and slapped a name tag on them, it would've made sense. They know NOTHING about their parts and paying for the item was such an ordeal that it wasn't worth the wretched product. They accept check, they don't accept check, they don't accept goverment accepted ID but they will accept a California license... retarded, retarded, retarded.

PROS:
CONS: LAME.

1
★☆☆☆☆

I went to the Apple Store in Northridge mall during the holiday season to buy an iPod part as a gift. I don't know where they got their staff and what training, if any, they had because if someone told me that they just pulled people from the street and slapped a name tag on them, it would've made sense. They know NOTHING about their parts and paying for the item was such an ordeal that it wasn't worth the wretched product. They accept check, they don't accept check, they don't accept goverment accepted ID but they will accept a California license... retarded, retarded, retarded.

PROS:
CONS: LAME.

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.

Though the store can be crowded at times, and you'll definitely have to wait for tech help, I've always had a pleasant experience here. I've always been able to find and purchase the right product, or get the staff's help in ordering a product that might be out of stock. I also like the software demos and tutorials you can sometimes find in the store. And it's also just an easy place to stop in and check your email while you're shopping in the mall!

4
★★★★☆

Though the store can be crowded at times, and you'll definitely have to wait for tech help, I've always had a pleasant experience here. I've always been able to find and purchase the right product, or get the staff's help in ordering a product that might be out of stock. I also like the software demos and tutorials you can sometimes find in the store. And it's also just an easy place to stop in and check your email while you're shopping in the mall!

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.

If you are planning on purchase an Apple product, you should definitely purchase it directly from Apple at the Apple Store in Northridge Fashion Center. The staff is extremely friendly, hlpful, and knowledgable. Even if you are new to Apple or computers in general, they will be happy to assist you in choosing what product is best for you. Also, they are the best place to for repairs nad support. The Genius Bar really has geniuses to assist you with your hardware and/or software questions.

PROS: Helpful
CONS: Non-Apple Products are pricey here.

5
★★★★★

If you are planning on purchase an Apple product, you should definitely purchase it directly from Apple at the Apple Store in Northridge Fashion Center. The staff is extremely friendly, hlpful, and knowledgable. Even if you are new to Apple or computers in general, they will be happy to assist you in choosing what product is best for you. Also, they are the best place to for repairs nad support. The Genius Bar really has geniuses to assist you with your hardware and/or software questions.

PROS: Helpful
CONS: Non-Apple Products are pricey here.

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.

This is a pretty cool designed store. They have many apple add-ons to your Ipods and speakers even operating systems and pc games for your mac computers. They have many selections of laptops and desktop computers for apple and even let you use them to test them out and even internet connection. they have Ipods ready to use with music inside so you can check it out. overall this is a great store for apple products and samples to check out all the cool gadgets and computer apple has to offer.

4
★★★★☆

This is a pretty cool designed store. They have many apple add-ons to your Ipods and speakers even operating systems and pc games for your mac computers. They have many selections of laptops and desktop computers for apple and even let you use them to test them out and even internet connection. they have Ipods ready to use with music inside so you can check it out. overall this is a great store for apple products and samples to check out all the cool gadgets and computer apple has to offer.

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.

Like all Apple Stores, the Northridge location can be very busy and confusing, especially on the weekends. For those of us less-versed in electronic stores, finding items can be challenging. However, I have had a few favorable experiences at the Northridge location. When looking for add-ons for my iPod, I have been helped by very knowledgeable and helpful employees who directed me in the right direction. They seem to know their customers and ask several questions in clarifying needs. The store is always neat and all of the popular items or on dispay and available to try out. The financial transactions were efficient and simple.

4
★★★★☆

Like all Apple Stores, the Northridge location can be very busy and confusing, especially on the weekends. For those of us less-versed in electronic stores, finding items can be challenging. However, I have had a few favorable experiences at the Northridge location. When looking for add-ons for my iPod, I have been helped by very knowledgeable and helpful employees who directed me in the right direction. They seem to know their customers and ask several questions in clarifying needs. The store is always neat and all of the popular items or on dispay and available to try out. The financial transactions were efficient and simple.

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