Casey's Breakwater Cove Deli

★★★☆☆

About Casey's Breakwater Cove Deli

Food

Food
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I am so sad I feel forced to write this review. On many occasions we have enjoyed the Breakwater Cove Deli for hot drinks and lunch after SCUBA diving the Breakwater. Although the service has NEVER been friendly, it was tolerable considering we liked the food and the convenience of the location across from the excellent dive shop. HOWEVER! Recently, after a miserable, rainy day dive, we took some friends in to have lunch, warm-up and relax. One table was occupied besides the 3 tables where divers were sitting, leaving many open tables for other customers. One of the 3 tables had a dive class crammed around it eating, talking and filling out their dive logs. The other 2 tables were FILLED with divers, except for ONE open chair. And all of the tables were close together - not spread out around the restaurant. Soon after food began to be served, a blond woman (the owner?), felt she needed to make an announcement and began to complain and deride the divers, accusing them of taking up the whole place and not ordering enough food! She verbally attacked one of the divers and said that her $3 cup of tea did not constitute a real order - even though that diver's family HAD ordered food and was sitting there it!!! Honestly, I have NEVER seen a more rude lack of common courtesy and hospitality displaid in my life. What a nightmare! We couldn't wait to finish our food and get out of there. Sadly, we feel that we can never go back. I think this woman owes the SCUBA diving community an apology, not to mention those non-diving customers who had to witness her tirade. But, I'm quite sure she feels like she doesn't need, nor does she want their business and will likely never consider such an idea.

1
★☆☆☆☆

I am so sad I feel forced to write this review. On many occasions we have enjoyed the Breakwater Cove Deli for hot drinks and lunch after SCUBA diving the Breakwater. Although the service has NEVER been friendly, it was tolerable considering we liked the food and the convenience of the location across from the excellent dive shop. HOWEVER! Recently, after a miserable, rainy day dive, we took some friends in to have lunch, warm-up and relax. One table was occupied besides the 3 tables where divers were sitting, leaving many open tables for other customers. One of the 3 tables had a dive class crammed around it eating, talking and filling out their dive logs. The other 2 tables were FILLED with divers, except for ONE open chair. And all of the tables were close together - not spread out around the restaurant. Soon after food began to be served, a blond woman (the owner?), felt she needed to make an announcement and began to complain and deride the divers, accusing them of taking up the whole place and not ordering enough food! She verbally attacked one of the divers and said that her $3 cup of tea did not constitute a real order - even though that diver's family HAD ordered food and was sitting there it!!! Honestly, I have NEVER seen a more rude lack of common courtesy and hospitality displaid in my life. What a nightmare! We couldn't wait to finish our food and get out of there. Sadly, we feel that we can never go back. I think this woman owes the SCUBA diving community an apology, not to mention those non-diving customers who had to witness her tirade. But, I'm quite sure she feels like she doesn't need, nor does she want their business and will likely never consider such an idea.

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Great soups and sandwiches. One gets a lot of food for their money. The staff is warm and welcoming.

4
★★★★☆

Great soups and sandwiches. One gets a lot of food for their money. The staff is warm and welcoming.

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