MarkerRaymond Avenue Veterinary Hosp

(626) 441-1137

959 S Raymond Ave
Pasadena, CA 91105

10 Reviews of Raymond Avenue Veterinary Hosp in Pasadena

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unbelievable  5 Star Rating - World class

my experience at raymond avenue vet hospital was spectacular. The people are very very caring and helpful. You can tell that they truly love and care for your animal. When DR. KAY took over, the business changed drastically. When Dr. HOWE was the current vet, the walls were dirty and I noticed her treating the receptionists and techs very rudely. She was a good vet but i dont know about her social skills. one time i went back into the surgery room to see my recovering kitty, and she allowed her 3 pet dogs to wander all around the clinic, which i was appalled at. Now that DR. KAY is here, everything has changed. Everything is so organized, clean and you feel at home. THANK YOU SO MUCH FOR SAVING MY KITTY. This is the best vet hospital around.

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Will never go anywhere else again.  5 Star Rating - World class

To those of you who had a negative experience, I am sorry, but Dr. Kay took over this practice and it is fantastic again.Our dog was so well cared for while boarded, she loved the girl who took care of her, I have never seen my dogs so calm and happy and clean.Dr. Kay's staff is very stellar and this is one place you can trust to do the best for your precious pet.

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Disappointed  2 Star Rating - Wouldn't recommend

I have been taking my cats there for 4 years and Dr. Howe has always been very helpful. While her care has been valuable, the clinic is frequently unclean - floors unmopped, blood on the walls - the front desk slow and the wait time to get in/check out is long.

I generally believe that cats are over-vaccinated and today they gave my cat a vaccine which the doctor did not recommend, nor did I authorize. I will not return to this hospital.

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Wonderful Staff and Vet.  5 Star Rating - World class

I recently lost my pet to kidney failure which was extremely difficult for me and I found the staff and the Vet (Dr. Schreiber) to be very caring. Dr. Mary Jo was an excellent Vet and will be very missed but this Hospital is still a wonderful place to bring your pets because they REALLY do love love them and give them great care.
Thank you Raymond Ave. Veterinary Hospital!

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Horrible Service  4 Star Rating - Very good

We've been going to Raymond Animal Hospital for 6 years. We have seen quite a turnover in Vets. The last vet, Dr. Howe, was the greatest. We recently took our cat in believing Dr. Howe was still there, but we were very disappointed.

Dr. Taub & receptionist, Monica, acted like we were bothering them by bringing our cat in.

They gave us a quote on x-rays & while we were reviewing & deciding if we really needed the x-ray, Dr. Taub walked in. We said we did not want to spend the extra money on x-rays. She said "Whoops we already took them". When I disputed this charge, they lied & said we OK'd them.

Dr. Taub seemed only to care about the money, not the animal.

Please go somewhere else where your animal will be treated with kindness & respect.

Joanne

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BOARDING  1 Star Rating - Unsatisfactory

BOARDED MY TWO DOGS AND WAS GIVEN A QUOTE UPON DROP OFF AND THEN WHEN I PICKED MY DOGS UP THE PRICE WAS HIGHER. THE RECEPTIONIST ON DUTY ADVISED THE PERSON WHO HELPED ME WAS A PART-TIME EMPLOYEE AND DIDN'T KNOW WHAT SHE WAS TALKING ABOUT?SECOND BAD EXPERIENCE AT LOCATION AND RECEPTIONIST APPEARS TO HAVE A "DON'T CARE" ATTITUDE. MY DOGS WILL NO LONGER BE SERVICED OR BOARDED AT LOCATION.THE HOSPITAL USED TO GIVE MUCH BETTER SERVICE AND THEY WERE POLITE BUT NOW IT IS A PLACE I PERFER NOT TO GIVE MY SERVICE OR MONEY TO.

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Really impressed with excellent service!!!  4 Star Rating - Very good

My reg. vet. could not see me today, they referred me to Raymond Vet. When I called they told me they did not have any more appt's for the day. I told them my kitten has had diarrhea for 2 days. They told me to go ahead and come in as soon as possible, because kittens can get dehydrated fast. I am happy to say I found a new vet, Dr. Taub was very informative and everyone was very nice. The receptionist went over the medication with me and made sure I understood all directions before i left the office. Very caring hospital.

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Rude receptionist!  3 Star Rating - Satisfactory

I attempted to make an appointment with the vet, Dr. Howe who I have heard great things about. Unfortunately, the receptionist Mirian, was rude and rushed on the phone. When I came in for the appointment, she was none the better in person. The rest of the staff was patient and friendly. I do not reccommend dealing with her, although the vet was wonderful.

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Has had some vet turnover, but the new staff seems good, care always great  4 Star Rating - Very good

We've been bringing our dogs and cats here since Dr Skillen, who ran the practice for years and years. Several years back, he retired and sold the facility to a young vet from the midwest.

His skill was fine, but he obviously wasn't happy with his move to Southern Cal.

More recently, a pair of vets have taken over and I've been extremely happy with my last visit, just a checkup for a house cat.

With Dr Skillen, our dog and cat had succesful surgeries. We haven't had a serious vetinary need with the new staff yet, but I'd still recommend the facilty very highly.

PROS: Many years in business, solid reputation, good facility for surgeries
CONS: New vets running the place, but first experience has been positive

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Excellent Service, Friendly and Knowledgable Vets!  4 Star Rating - Very good

I've taken my cat and dog to this veterinary hospital and all the vets we have encountered are excellent! All friendly and very patient in answering our many questions! They kept us informed about everything that was going on and gave us realistic expectations in terms of our pet care needs. We visited with Dr. H. with our most recent check-up and our puppy was promptly taken care of. Excellent and easy to follow directions for treatment were given.

PROS: Great service at reasonable (to be expected) vet prices!
CONS: Small parking lot but there is street parking. Long wait to see the vet.

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