Albany Automotive & Tire Service

★★★☆☆
  • 742 San Pablo Ave

    Albany, CA 94706-1131

    Map & Directions
  • 510-525-6427

2.5 2
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Can't say I'm happy with Albany Tire Service !

I picked up a 'bolt' in one of my tires, and was losing
air. I stopped into Albany Tire about 5:15 PM. The one
guy that was still there said that they close at 5:30. So,
I asked if I come back in the morning, would I need an
appointment, he said NO. So, I asked how much a repair
patch on my tire would be. . . and he said "IF IT NEEDS
A SPECIALTY PATCH (eg: oversized) IT WILL COST $20."
So, the next day I came back at 9 AM and a Service-manager
came out to look at the tire w/clip-board-in-hand, and
in an excited voice said "THIS TIRE IS CRACKED, YOU
HAVE TO REPLACE IT".
As I displayed my knowledge of hair-line side wall "Ozone-
Checking" (eg: cosmetic cracking due to age; tire flexing &
exposure to Sun-light.) and as calm as possible tried to
explain to him that light-surface "Weather-Cracking" is
normal in an aged-tire. And that there in NO BREAK-DOWN
OF THE RUBBER SIDE WALL, AND THE 'PLY' IS SECURE &
SOUND !
Well, off he went to the office to talk to John (owner ?) .
After about 5 minutes he returned to finish writing up
the work-order. 'Guess John has his Service-manager
on Commission. And is telling his staff to "hustle"
customers into buying NEW tires, even if NOT NEEDED !

So, all went well on the 'patch-job' . . . took less than
45 minutes, but the cost was $25 not the $20 I was told
the night before (?)

(If you have an inquisitive mind, here's some
info on "tire-aging")

". . . while a tire's rubber compounds have anti-aging chemicals in their recipes, exposure to the elements will eventually cause rubber to lose some of its elasticity and allow surface cracks to appear.
". . . The surface cracks that occasionally appear have been called many things; Weather Checking, Weather Cracking or Ozone Cracking. These small cracks typically develop in the sidewalls or at the base of the tread grooves. Depending on their severity, they may be cosmetic in nature if they don't extend past the rubber's outer surface. . . "

http://www.tirerack.com/tires/tiretech/techpage.jsp?techid=30

________________________________

Tire Glossary
http://tires2.costco.com/TireGlossary.aspx

1
★☆☆☆☆

Can't say I'm happy with Albany Tire Service !

I picked up a 'bolt' in one of my tires, and was losing
air. I stopped into Albany Tire about 5:15 PM. The one
guy that was still there said that they close at 5:30. So,
I asked if I come back in the morning, would I need an
appointment, he said NO. So, I asked how much a repair
patch on my tire would be. . . and he said "IF IT NEEDS
A SPECIALTY PATCH (eg: oversized) IT WILL COST $20."
So, the next day I came back at 9 AM and a Service-manager
came out to look at the tire w/clip-board-in-hand, and
in an excited voice said "THIS TIRE IS CRACKED, YOU
HAVE TO REPLACE IT".
As I displayed my knowledge of hair-line side wall "Ozone-
Checking" (eg: cosmetic cracking due to age; tire flexing &
exposure to Sun-light.) and as calm as possible tried to
explain to him that light-surface "Weather-Cracking" is
normal in an aged-tire. And that there in NO BREAK-DOWN
OF THE RUBBER SIDE WALL, AND THE 'PLY' IS SECURE &
SOUND !
Well, off he went to the office to talk to John (owner ?) .
After about 5 minutes he returned to finish writing up
the work-order. 'Guess John has his Service-manager
on Commission. And is telling his staff to "hustle"
customers into buying NEW tires, even if NOT NEEDED !

So, all went well on the 'patch-job' . . . took less than
45 minutes, but the cost was $25 not the $20 I was told
the night before (?)

(If you have an inquisitive mind, here's some
info on "tire-aging")

". . . while a tire's rubber compounds have anti-aging chemicals in their recipes, exposure to the elements will eventually cause rubber to lose some of its elasticity and allow surface cracks to appear.
". . . The surface cracks that occasionally appear have been called many things; Weather Checking, Weather Cracking or Ozone Cracking. These small cracks typically develop in the sidewalls or at the base of the tread grooves. Depending on their severity, they may be cosmetic in nature if they don't extend past the rubber's outer surface. . . "

http://www.tirerack.com/tires/tiretech/techpage.jsp?techid=30

________________________________

Tire Glossary
http://tires2.costco.com/TireGlossary.aspx

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One of the many service shops in Albany. I chose his one because I had heard good things. The replaced one tire and fixed another on my car and it was much cheaper than I remember it being at the last place I had gone to.

4
★★★★☆

One of the many service shops in Albany. I chose his one because I had heard good things. The replaced one tire and fixed another on my car and it was much cheaper than I remember it being at the last place I had gone to.

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Business Response:

Thank you! Rory, thanks for the kind review. We pride ourselves on value and integrity, and we're always pleased to hear from satisfied customers!

Message from Albany Automotive & Tire Service

Albany Tire Service first opened for business in 1940.  We offer comprehensive automotive maintenance and repair services – from oil changes to engine changes and everything in between - as well as tires. Over the 70+ years we have been serving the local community, a lot has changed under the hoods of the cars we see.  But one thing has remained constant: Our commitment to providing you with honest, high quality auto care services at reasonable prices.  With nearly 100 years of combined automotive experience, our staff takes pride in the confidence and trust our customers and friends place in us.  We service your vehicle as we would our families' vehicles, and we make recommendations the same way.  After all, your satisfaction is our reputation!

. Brakes- Oil Changes- Diagnostics- Suspension Work- Engine Repair- Smog Inspection- Brake & Lamp Inspections- Air Conditioning Repair- Tires - Alignments- Tire Rotations - Check Engine Light-

More about Albany Automotive & Tire Service

www.albanytire.com/services

 

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