Baron Von Frier Llc

★★★★★
  • 801 Anthony St

    Berkeley, CA 94710

    Map & Directions
  • 510-841-7290

About Baron Von Frier Llc

Automotive

Automotive
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5.0 16
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.

Extremely Thorough, great communication, and instantly started discussing my options. Defiantly full service, handled the insurance company so i didn't have to. Argued on my behalf, to get the best possible results and excellent customer

3
★★★★★

Extremely Thorough, great communication, and instantly started discussing my options. Defiantly full service, handled the insurance company so i didn't have to. Argued on my behalf, to get the best possible results and excellent customer

.

Customer service, in the hands of Linda, is Outstanding. That coupled with outstanding body work, makes Baron Von Frier an excellent experience at a difficult time. I would never go elsewhere.

3
★★★★★

Customer service, in the hands of Linda, is Outstanding. That coupled with outstanding body work, makes Baron Von Frier an excellent experience at a difficult time. I would never go elsewhere.

.

Ok, so this time I hit some cones that got knocked into the one of two open lanes on the freeway at 11:30 at night on 880. There was A LOT of damage. More than you would think. First call in the a.m. - insurance company; second call -

3
★★★★★

Ok, so this time I hit some cones that got knocked into the one of two open lanes on the freeway at 11:30 at night on 880. There was A LOT of damage. More than you would think. First call in the a.m. - insurance company; second call -

.

Linda and Steven are friendly, upfront, fair, and honest about what needs to be done to my car. They understand budgetary constraints and never pressure me to make repairs I can't afford, and are superb at dealing directly with my

3
★★★★★

Linda and Steven are friendly, upfront, fair, and honest about what needs to be done to my car. They understand budgetary constraints and never pressure me to make repairs I can't afford, and are superb at dealing directly with my

.

Extremely pleasant. Baron Von Frier Picked up my car from my job and brought it back when finished and most shops don't do that so I'm grateful.

3
★★★★★

Extremely pleasant. Baron Von Frier Picked up my car from my job and brought it back when finished and most shops don't do that so I'm grateful.

.

A seamless, professional experience from start to finish. I call you, and everything is set up for me. Linda and Steve were great. I refer BVF to absolutely everyone I know.

3
★★★★★

A seamless, professional experience from start to finish. I call you, and everything is set up for me. Linda and Steve were great. I refer BVF to absolutely everyone I know.

.

Excellent. So nice to have you come to my house and pick up/return my car. Very thorough and you go the extra bit by cleaning the car.

3
★★★★★

Excellent. So nice to have you come to my house and pick up/return my car. Very thorough and you go the extra bit by cleaning the car.

.

Steven at Baron Von Frier helped me get my rental car easily, right at their shop, and Linda and Dave explained all aspects of the repair thoroughly and clearly. They were genuinely concerned about my car and my welfare! Super nice people,

3
★★★★★

Steven at Baron Von Frier helped me get my rental car easily, right at their shop, and Linda and Dave explained all aspects of the repair thoroughly and clearly. They were genuinely concerned about my car and my welfare! Super nice people,

.

They do excellent work

2
★★★★★

They do excellent work

.

Extremely pleasant

2
★★★★★

Extremely pleasant

.

Linda and Steven are friendly, upfront, fair, and honest about what needs to be done to my car. They understand budgetary constraints and never pressure me to make repairs I can't afford, and are superb at dealing directly with my insurance carrier! I recommend them highly to anyone who needs bodywork done, and won't take my car anywhere else!??

5
★★★★★

Linda and Steven are friendly, upfront, fair, and honest about what needs to be done to my car. They understand budgetary constraints and never pressure me to make repairs I can't afford, and are superb at dealing directly with my insurance carrier! I recommend them highly to anyone who needs bodywork done, and won't take my car anywhere else!??

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.

Extremely pleasant. Baron Von Frier Picked up my car from my job and brought it back when finished and most shops don't do that so I'm grateful.??

5
★★★★★

Extremely pleasant. Baron Von Frier Picked up my car from my job and brought it back when finished and most shops don't do that so I'm grateful.??

Was this review helpful to you?
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.

The people at Baron Von Frier are the most helpful business people I know. Dave and his wife are extremely knowledgeable about working with all forms of car insurance. I find them to be very honest. They answered all my questions about insurance (insider knowledge, perhaps the kind the insurance companies don't really want us to know). Thanks to them, I feel empowered to make my own decisions. I'm no longer afraid saying too much or too little when talking to my insurance company becuase I know my rights!

The first time I met Dave, the owner, was the day a garbage truck moved forward and took my driver-side door with it. After the police report, I couldn't drive the car anywhere so I started calling around. Dave drove about 5 miles to me to inspect the damage (at no charge) to let me know if he could fix my door (he was there in less than an hour, maybe a half hour). He educated me as to my options, I came to trust him as someone who just wants to do his job right, and before I knew it I had a brand new door. They took care of the insurance forms.

The second time I used their services is when I rear-ended someone else. I had my car towed from Hayward to "the Baron" in Berkeley (that's an expensive tow) because I trust Dave, especially when it involves insurance. Dave took the time to educate me about my options. I decided to send it to the junk yard. Dave gave me his time and expertise for free, because in the end, I didn't have him do any work on the vehicle. The woman I collided with was nice enough to work with me directly (not through insurance). She shopped around at a few body shops, then I had her take it to the Baron. They quoted a much lower price, a couple hundred less than the others. I know they'll restore her car back to like-new condition.

So, I guess you could call me a satisfied customer. So satisfied, I'm writing this ad for no other reason than to just say thank you Baron von Frier!

2
★★★★★

The people at Baron Von Frier are the most helpful business people I know. Dave and his wife are extremely knowledgeable about working with all forms of car insurance. I find them to be very honest. They answered all my questions about insurance (insider knowledge, perhaps the kind the insurance companies don't really want us to know). Thanks to them, I feel empowered to make my own decisions. I'm no longer afraid saying too much or too little when talking to my insurance company becuase I know my rights!

The first time I met Dave, the owner, was the day a garbage truck moved forward and took my driver-side door with it. After the police report, I couldn't drive the car anywhere so I started calling around. Dave drove about 5 miles to me to inspect the damage (at no charge) to let me know if he could fix my door (he was there in less than an hour, maybe a half hour). He educated me as to my options, I came to trust him as someone who just wants to do his job right, and before I knew it I had a brand new door. They took care of the insurance forms.

The second time I used their services is when I rear-ended someone else. I had my car towed from Hayward to "the Baron" in Berkeley (that's an expensive tow) because I trust Dave, especially when it involves insurance. Dave took the time to educate me about my options. I decided to send it to the junk yard. Dave gave me his time and expertise for free, because in the end, I didn't have him do any work on the vehicle. The woman I collided with was nice enough to work with me directly (not through insurance). She shopped around at a few body shops, then I had her take it to the Baron. They quoted a much lower price, a couple hundred less than the others. I know they'll restore her car back to like-new condition.

So, I guess you could call me a satisfied customer. So satisfied, I'm writing this ad for no other reason than to just say thank you Baron von Frier!

.

HORRIBLE experience. Started out good because everyone seemed so nice, friendly, and honest, but went rapidly downhill when i went to pick up my car and noticed a NEW dent and several accompanying scratches that they refused to accept responsibility for. They even seemed outraged (actually "offended" was the word the owner used) that I was accusing them of being dishonest, although I never attacked them -- I just wanted to know why there was a new dent that I had no idea about! Oh and their "records" showed they had contacted me about the 2nd dent and I had told them not to repair it. BS! I never got a phone call nor a message about that dent. I had no idea about it until I picked up my car the first time. And when I noticed it then and asked them about it, they "conveniently" could not find the check in sheet. uh huh. It ended up costing me $800 out of pocket to fix (this is after they reluctantly agreed to pay for half, which meant it supposedly cost $1600 total). They pride themselves on being more expensive, saying it's worth it because the quality of work is superior. I knew this going in but i thought it'd be ok since insurance was covering the initial repair, but i'm now $800 poorer. Yes, my car looks nice and new again (except for a nick on the corner of my supposedly brand new rear bumper. Since I'm not THAT picky, I let it go. But the new dent that they caused, I couldn't overlook). Oh and the owner said that she charged me a cheaper labor rate for the new dent, but when I checked the invoice against the 1st repair, same exact labor rate! STAY AWAY FROM THIS PLACE. I'm not the only one who's had a bad experience.

0
★☆☆☆☆

HORRIBLE experience. Started out good because everyone seemed so nice, friendly, and honest, but went rapidly downhill when i went to pick up my car and noticed a NEW dent and several accompanying scratches that they refused to accept responsibility for. They even seemed outraged (actually "offended" was the word the owner used) that I was accusing them of being dishonest, although I never attacked them -- I just wanted to know why there was a new dent that I had no idea about! Oh and their "records" showed they had contacted me about the 2nd dent and I had told them not to repair it. BS! I never got a phone call nor a message about that dent. I had no idea about it until I picked up my car the first time. And when I noticed it then and asked them about it, they "conveniently" could not find the check in sheet. uh huh. It ended up costing me $800 out of pocket to fix (this is after they reluctantly agreed to pay for half, which meant it supposedly cost $1600 total). They pride themselves on being more expensive, saying it's worth it because the quality of work is superior. I knew this going in but i thought it'd be ok since insurance was covering the initial repair, but i'm now $800 poorer. Yes, my car looks nice and new again (except for a nick on the corner of my supposedly brand new rear bumper. Since I'm not THAT picky, I let it go. But the new dent that they caused, I couldn't overlook). Oh and the owner said that she charged me a cheaper labor rate for the new dent, but when I checked the invoice against the 1st repair, same exact labor rate! STAY AWAY FROM THIS PLACE. I'm not the only one who's had a bad experience.

Pros: Independent shop, wide assortment of magazines in the waiting room

Cons: Not reasonable, dishonest, expensive

.

In an accident.

Baron had it 1+ month (insurance only $$ rental for 1 month - we $$ extra not wanting to rush Baron)

Car fithly inside/out alignment obviously crooked.

Interior doused with febreeze!

We called and they were excepting it. Baron said bring it in in a week(?!). 2nd time body work on outside better - inside crap. Baron paid for rental 2nd time ( only supposed to take one day and I think it ended up being 4 or 5).

For the $$ service should have been much better. I liked that it was a small, tidy shop our car the 1st time (we did not rush them at ALL) was truly inexcuseable.

Exterior bodywork was completed the 2nd time around, but the interior still problem

Also if the estimates would have been near the actual our car might have been totalled. A very disappointing experince.

0
★☆☆☆☆

In an accident.

Baron had it 1+ month (insurance only $$ rental for 1 month - we $$ extra not wanting to rush Baron)

Car fithly inside/out alignment obviously crooked.

Interior doused with febreeze!

We called and they were excepting it. Baron said bring it in in a week(?!). 2nd time body work on outside better - inside crap. Baron paid for rental 2nd time ( only supposed to take one day and I think it ended up being 4 or 5).

For the $$ service should have been much better. I liked that it was a small, tidy shop our car the 1st time (we did not rush them at ALL) was truly inexcuseable.

Exterior bodywork was completed the 2nd time around, but the interior still problem

Also if the estimates would have been near the actual our car might have been totalled. A very disappointing experince.

Pros: small shop, tidy shop

Cons: car returned filthy, over 2x original est

.

My car's been hit twice in two years (880 is God's gift to autobody repair shops), and both times I've had excellent experiences with Baron Von Frier. These folks are extremely skilled---with their bodywork and painting, you would never even guess my car had been in an accident. And that's really the way it should be. I have also found them to be courteous in explaining and giving estimates, and they always send you away with a small jar of your paint and a little promo like a car safety kit. Little touches like that just add to the good service. This is also not a place that will take your business if you don't need a repair. When I called up to get an estimate on a little ding in my fender, I was advised to let it go because inevitably with an 880 commute, something bigger would come along and why pay twice. Sure enough, she was right about that, and I was quite grateful to have just put a sticker over the ding the first time. For honest, excellent work, I highly recommend Baron Von Frier.

5
★★★★★

My car's been hit twice in two years (880 is God's gift to autobody repair shops), and both times I've had excellent experiences with Baron Von Frier. These folks are extremely skilled---with their bodywork and painting, you would never even guess my car had been in an accident. And that's really the way it should be. I have also found them to be courteous in explaining and giving estimates, and they always send you away with a small jar of your paint and a little promo like a car safety kit. Little touches like that just add to the good service. This is also not a place that will take your business if you don't need a repair. When I called up to get an estimate on a little ding in my fender, I was advised to let it go because inevitably with an 880 commute, something bigger would come along and why pay twice. Sure enough, she was right about that, and I was quite grateful to have just put a sticker over the ding the first time. For honest, excellent work, I highly recommend Baron Von Frier.

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