Mar Gary M Dds - Rancho Niguel Dental Group

Prepare to be fleeced by Katie and her gang of thieves. I can't believe I fell for their upsell tactics but they scared the heck out of me. Avoid this place like the plague!

Posted 07/16/09 | Report Abuse

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My dentist the Talega Dental Group says the same thing as some of these reviews. Are there any decent dentists anymore? I'm 32 years of age, and somehow I'm about to lose all of my teeth?!?!?

I may just take my chances and never go again!!!

Posted 01/29/09 | Report Abuse

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I've been going to Rancho Niguel Dental Group for a few years now, but no more...I'm tired of being ripped- off. They put in a porcelain crown for me once, and I was charged an extra $100 for a "precious metal fee". I couldn't figure out why I would need precious metal, given that the metal can't be seen as it is under the porcelain. The lady gave me some excuse about it being stronger that regular metal, and that they do not use regular metal in the crowns they put in. How convenient for them. It just felt like a gouge. My worst experience came when a new hygienist got real creative with my "gap" numbers, numbers that I have never seen before from any other hygienist, there or anywhere else. Suddenly, out of no where, I had periodontal disease, and if I didn't get the "root and scaling" procedure done, they would likely need to refer me to a specialist. I told her I just want a cleaning. She said she could not do it, and now that I've been diagnosed, I can never have a regular cleaning again (with my insurance it costs me $0), I now need a "deep" cleaning (which costs me $40), three times a year. Now that I'm freaked out, she shows me a list of items I can purchase with my procedure, which total $450 out of pocket. There must have been 10 different things to choose from. Dazed and confused, I took a few items off the list and had her proceed, like I had any idea what I did or did not really need. Four months later I show up for my "deep" cleaning, which felt no different than any other cleaning I've ever had. My gaps were checked again, and...it's a miracle, they were substantially smaller than they were before. In fact, I hadn't had gaps that small in years. The hygienist said to me, "See, the procedure last time really worked". That was the last straw. I did realize later, however, that I never saw or spoke to the dentist before, during or after this procedure. This was all cooked up by the hygienist.

Posted 11/02/08 | Report Abuse

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Wow. When I came home from Rancho Niguel Dental Group, I felt like I was buying a used car! The location was perfect and close to my home, but this practice seems more concerned with making money than with the patients themselves. With my past dentists I just made an appointment every six months for a check-up and cleaning, this place tried to upsell me on everything from a toothbrush (that they happen to sell in their office) to a deep cleaning (which my current dentist told me I don't need). I felt pressured immediately. The employee who handled my appointments was positively rude. Horrible experience. I would never recommend this office.

Posted 10/14/08 | Report Abuse

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I'm on the border of Seal Beach, HB, Westminster.
I need cosmetic work on my front teeth, caps on
molars, and the "deep cleaning". This is almost an
intolerable thought for me because I can hardly
handle a regular cleaning.

Who knows of a GREAT dentist?
roogray at yahoo dot com

I've already visited some dentists and not too sure
about them...even a kiddy dentist! High priced and
I don't have insurance or know what insurance to
buy on a monthly/yearly basis.

Posted 07/19/08 | Report Abuse

1 out of 1 people found this review helpful.

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I agree with the rest of the posts here. I thought it was just me but everytime I went to see Dr. Mar I needed a crown and had one done.Then I wanted him to re-do a filling in my front tooth and he said it was too thick and I needed to put a crown on it. That seemed to be his standard answer to most of my dental problems. They did one side of my mouth for deep cleaning and it felt no different than a regular cleaning. I feel totally ripped off by this dental group. Won't go back!!!

Posted 02/18/08 | Report Abuse

1 out of 1 people found this review helpful.

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I had to change dentists because of a move. Unfortunately, I chose Rancho Niguel. They told me I needed 'deep cleaning' and that, oh, too bad, most of it wasn't covered by my insurance (which is pretty good). I had a bad feeling about them, so I reluctantly made an appointment at my old dentist, and drove the 50 miles to see him. He told me that the 'deep cleaning' was a scam: it WOULD be covered by my insurance IF xrays were sent to get approval. "And," he told me, "you'd never get approval because you don't need it!"
These people are next door to crooks. Stay away.

Posted 01/24/08 | Report Abuse

1 out of 1 people found this review helpful.

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My dental plan changed and I chose Rancho as a DMO provider. I had been to the dentist every 6 months all of my adult life. After the first consultation I was told I need 5 crowns, two root canals and basically my mouth was a mess. The hygienist said I had deep pockets and needed antibiotic injections at $45.00 each, then she asked if I would like anesthetic for only $10.00. Called my prior dentist and although he didn't say it directly, said I would be best to look elsewhere. Also was interesting, as I was sitting in the chair being told I need this procedure or that, I could hear them saying the exact same thing to patients in adjacent chairs. When you leave, you are ushered into a special waiting room where an over tan Housewife of the OC calls you over, asks the perfunctory "how was your visit" then tells you the cost, extols the virtues of getting the upgraded crown for $150 more, you will not have these ugly gaps at the top. All I can say is this place is not for me.

Posted 08/10/07 | Report Abuse

1 out of 1 people found this review helpful.

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If you are in the market for a new dentist, I would continue searching. This office has a great location, but the personal customer service is nothing great. They get the job done by making appointments, but there isn't anything special. My recommendation would be to go to a private dentist with his or her own practice, for they are more likely to interact on a more personal level.

Posted 11/08/05 | Report Abuse

1 out of 1 people found this review helpful.

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Although location is nice, customer service throughout the office is extremely poor. From making the appt, to the front desk, to the dentist, youre constantly being pushed to do massive amount of dental work. As a result, I went to my former dentist for a second opinion, only to find that the work was not needed. Stick with you current dentist. Rancho Niguel is more about quantity, not quality.

Posted 08/16/05 | Report Abuse

1 out of 1 people found this review helpful.

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If you need a new dentist, keep looking. They are Ok for basic dental work like cleanings, they are just awful when it comes to the more complicated tasks like crowns and root canals. We had to switch dentists because they just couldn't seem to get a crown put on right.

They also over-recommend services so be aware of that also.

Posted 05/23/05 | Report Abuse

1 out of 1 people found this review helpful.

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