Pacific Overhead Garage Doors

★★★☆☆
  • 381 Clark Ave

    Pomona, CA 91765

    Map & Directions
  • 909-469-5788

About Pacific Overhead Garage Doors

Details
Hours
Mon-Fri 8am-5pm, Sat 8am-4pm, Sun Closed

Home & Garden

Home & Garden
More choices in Pomona:
Resultset_next

Budget Garage Doors

1413 Brooks St 3 Ontario, CA

Resultset_next

Grand Openings Inc

2814 Metropolitan Pl A Pomona, CA

3.0 4
Hi! Sign in to let us know how Pacific Overhead Garage Doors was?
Write a Review
.

I called Pacific Doors out to my home, Dan came by and measured everything and then showed me the garage doors. Dan was professional and fair on the price. Their company has been in business for 60 + years so I trusted the recommendation. The door is installed and everything works great. They take care of any after purchase concerns as well. The weatherstrip wasn't perfect, so they came back out and installed a new one.

5
★★★★★

I called Pacific Doors out to my home, Dan came by and measured everything and then showed me the garage doors. Dan was professional and fair on the price. Their company has been in business for 60 + years so I trusted the recommendation. The door is installed and everything works great. They take care of any after purchase concerns as well. The weatherstrip wasn't perfect, so they came back out and installed a new one.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

POOR customer service!!!! I had new Wayne Dalton, series 9600 garage doors installed in 2005. Recently (2009), the large door (16x7) was blown in from the wind. I called Pacific Overhead garage doors to have the the damaged door replaced. A representative from POGD came out a few days later to give me an estimate. He looked at the damaged door and said he would get back with me. So after two weeks of not hearing from them I called them to find out when they could come out to replace my door. The first thing they told me was that the doors were not covered buy the manufactures warranty and a new 16x7 door would cost $1200.00 installed. My original installation receipt dated 3/3/2005, showed the price I paid $750.00 for the 16x7 door. Happily, I found a company that quoted me a price of $800.00 installed with support brackets for the same Wayne Dalton door.

1
★☆☆☆☆

POOR customer service!!!! I had new Wayne Dalton, series 9600 garage doors installed in 2005. Recently (2009), the large door (16x7) was blown in from the wind. I called Pacific Overhead garage doors to have the the damaged door replaced. A representative from POGD came out a few days later to give me an estimate. He looked at the damaged door and said he would get back with me. So after two weeks of not hearing from them I called them to find out when they could come out to replace my door. The first thing they told me was that the doors were not covered buy the manufactures warranty and a new 16x7 door would cost $1200.00 installed. My original installation receipt dated 3/3/2005, showed the price I paid $750.00 for the 16x7 door. Happily, I found a company that quoted me a price of $800.00 installed with support brackets for the same Wayne Dalton door.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I bought a garage door from Pacific and every part of their company was perfect. I called and spoke with Lily and Greg, both of them were happy to help me with my many questions. Lily set me up with a FREE estimate, where I spoke with a Dan that knew everything that I needed to know. So he set me up with an installation date and Rafael set up my door and showed me how to operate it, and how to use the E-release and to service it. I had no trouble with this company and I have already recommended them to my sister-in-law.

5
★★★★★

I bought a garage door from Pacific and every part of their company was perfect. I called and spoke with Lily and Greg, both of them were happy to help me with my many questions. Lily set me up with a FREE estimate, where I spoke with a Dan that knew everything that I needed to know. So he set me up with an installation date and Rafael set up my door and showed me how to operate it, and how to use the E-release and to service it. I had no trouble with this company and I have already recommended them to my sister-in-law.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

This was a very frustrating business to deal with. They did not show up when they said they would...THREE TIMES!! I spoke w. Michelle & Bedford on numerous occasions and they kept appeasing me. I am arranging a 4th appointment, so maybe they will actually show up at the stated time...I would be happy if they showed up on the stated day.

PROS: None
CONS: DELAYS, DELAYS, DELAYS

1
★☆☆☆☆

This was a very frustrating business to deal with. They did not show up when they said they would...THREE TIMES!! I spoke w. Michelle & Bedford on numerous occasions and they kept appeasing me. I am arranging a 4th appointment, so maybe they will actually show up at the stated time...I would be happy if they showed up on the stated day.

PROS: None
CONS: DELAYS, DELAYS, DELAYS

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

Wait, you're the expert.

If you've been to or used Pacific Overhead Garage Doors, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review