Carousel Custom Floors

★☆☆☆☆
  • 676 E Green St We are located on the corner of El Molino and Green Street on the South West Side of the building, The Pasadena Playhouse is across the street from our showroom.

    Pasadena, CA 91101

    Map & Directions
  • 626-795-8085

About Carousel Custom Floors

Categories
  • Floor Coverings
Details
  • Floor Refinishing
  • Used Carpets & Rugs
Hours
M-F 10am-5pm, Sa 10am-4pm, Su Closed
Special Offer
Call Today
Emails
  • terry@carouselfloors.com
  • carouselfloors@earthlink.net
Year Established
  • 1970
Products
  • Floor Refinishing
Specialties
  • Free Parking; Handicap Accessible; In home estimate and measure; Sample check out's
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Ulster
  • Silver Creek
  • stainmaster
  • Karastan
  • Shaw
  • Tuftex
  • Caress
  • Nourison
  • Stanton
  • Couristan
  • Fabrica
  • Rosecore
  • Unique
  • Mirage
  • Anderson
  • Tri-West
  • Garrison
  • Forbo
  • Fiberworks
  • Karndean
  • Masland Carpet
Languages
  • Spanish

Home & Garden

Home & Garden
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I can not recommend Carousel Floors because of the really poor sales service experience I had. \r\n\r\nI recently used them to install hardwood floors in our living room. While the installation was good, when I went back to get our kitchen done I had a really bad experience with the sales person I was using -- really bad follow-through that ultimately forced me to go to another vendor because they were not able to schedule my job for three weeks even though I had given them two weeks advance notice. \r\n\r\nThis was very frustrating and the sales person was completely unapologetic -- even though she knew this was pushing our entire kitchen remodel back a number of weeks. I was really left with the impression that unless you are doing a *huge* project (more than $20,000) they are not interested in your business. I would have thought that as a repeat customer that I would have at least been given some attention and courtesy but was not -- this was a big disappointment. Don't waste your time with them - take your business elsewhere.

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★☆☆☆☆

I can not recommend Carousel Floors because of the really poor sales service experience I had. \r\n\r\nI recently used them to install hardwood floors in our living room. While the installation was good, when I went back to get our kitchen done I had a really bad experience with the sales person I was using -- really bad follow-through that ultimately forced me to go to another vendor because they were not able to schedule my job for three weeks even though I had given them two weeks advance notice. \r\n\r\nThis was very frustrating and the sales person was completely unapologetic -- even though she knew this was pushing our entire kitchen remodel back a number of weeks. I was really left with the impression that unless you are doing a *huge* project (more than $20,000) they are not interested in your business. I would have thought that as a repeat customer that I would have at least been given some attention and courtesy but was not -- this was a big disappointment. Don't waste your time with them - take your business elsewhere.

Message from Carousel Custom Floors

Carousel Custom Floors remains committed to providing full-service custom flooring with extraordinary attention to craftsmanship and detail. With every employee having a minimum of 25 years experience in the flooring business, smooth and superior service is inevitable.

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