Safeway

★★☆☆☆
  • 5431 Clayton Rd

    Clayton, CA 94517

    Map & Directions
  • 925-672-2135

About Safeway

Categories
  • Grocery Stores
Hours
M-Su 24hr
Payment Options
  • American Express
  • Android Pay
  • Apple Pay
  • Cash
  • Check
  • Diners Club
  • Discover
  • MasterCard
  • Samsung Pay
  • Traveler's Check
  • Visa
Services
  • Amazon Locker
  • Bank - Wells Fargo
  • Beverage Steward
  • Boar's Head
  • Business Delivery
  • Coin Star
  • DVDXpress
  • Gift Card Mall
  • Grocery Delivery
  • Growler Station
  • Key Maker
  • Money Order
  • Plated In-Store Meals
  • Propane
  • Redbox
  • Rush Delivery
  • Same Day Delivery
  • Starbucks
  • Western Union

Food

Food
More choices in Clayton:
Resultset_next

Genova Delicatessen & Ravioli Factory

1105 S California Blvd Walnut Creek, CA

Resultset_next

Trader Joe's

785 Oak Grove Rd B Concord, AR

Promotions - Safeway - GP eCom/SameDay/Instacart
Promotions - Safeway - GP OR
Promotions - Safeway - GP Shingles
Promotions - Safeway - GP J4U
Promotions - Safeway - GP Fuel NorCal 251
Promotions - Safeway - GP Fourth of July
Promotions - Safeway - GP Own Brands

eCom, Same Day Service and Instacart

    1.5 2
    Hi! Sign in to let us know how Safeway was?
    Write a Review
    .

    Well, this was my first time and LAST TIME going to this Safeway. I have to agree with the other reviewer on here. The customer service needs some definite improvement. I was using the check out yourself line with those machines, and I had my infant son with me. I was getting ready to pay for the apples I had gotten when I noticed that they seemed to be priced wrong, so I asked the attendant there (a dark complected lady with a slight limp) if it was ringing up wrong because the price didn't reflect the price I had seen at the apple cart when I picked them up. Her reponse was something to the effect, "No. It's RIGHT. All you have to do is a little basic math and see that it took half off the amount!" Well, I didn't happen to see the teeny tiny print down at the very bottom, practically invisible for someone not used to ringing up items as a living, showing the actual amount I would be paying. Instead I saw the huge bold print number that the apples were priced at before the discount. Anyway, that's just not how you should talk to people who simply asked for some help. If she's frustrated with her job, she should work behind the scenes so that we annoying customers don't bother her with our questions, or Safeway should invest in some more casiers so annoying custmers like me who don't know how to use the machines like clockwork can get someone to do it for us!

    2
    ★★☆☆☆

    Well, this was my first time and LAST TIME going to this Safeway. I have to agree with the other reviewer on here. The customer service needs some definite improvement. I was using the check out yourself line with those machines, and I had my infant son with me. I was getting ready to pay for the apples I had gotten when I noticed that they seemed to be priced wrong, so I asked the attendant there (a dark complected lady with a slight limp) if it was ringing up wrong because the price didn't reflect the price I had seen at the apple cart when I picked them up. Her reponse was something to the effect, "No. It's RIGHT. All you have to do is a little basic math and see that it took half off the amount!" Well, I didn't happen to see the teeny tiny print down at the very bottom, practically invisible for someone not used to ringing up items as a living, showing the actual amount I would be paying. Instead I saw the huge bold print number that the apples were priced at before the discount. Anyway, that's just not how you should talk to people who simply asked for some help. If she's frustrated with her job, she should work behind the scenes so that we annoying customers don't bother her with our questions, or Safeway should invest in some more casiers so annoying custmers like me who don't know how to use the machines like clockwork can get someone to do it for us!

    Was this review helpful to you?
    Ratings_icons Ratings_icons

    .

    Wow, this is the worst customer service store in California not just Contra Costa County. I can't believe with two kids in tow how rude and disrespectful the checker was as well as the associate that helped her. I can't believe that spending my money costs me rude service and poor listening. So the customer is always last at Safeway at the clayton valley center in clayton california. Thanks Safeway for definitely stepping up to the plate.

    1
    ★☆☆☆☆

    Wow, this is the worst customer service store in California not just Contra Costa County. I can't believe with two kids in tow how rude and disrespectful the checker was as well as the associate that helped her. I can't believe that spending my money costs me rude service and poor listening. So the customer is always last at Safeway at the clayton valley center in clayton california. Thanks Safeway for definitely stepping up to the plate.

    Was this review helpful to you?
    Ratings_icons Ratings_icons

    Message from Safeway

    Visit your neighborhood Safeway located at 5431 Clayton Rd, Clayton, CA, for a convenient and friendly grocery experience! From our bakery and deli, to fresh produce and helpful pharmacy staff, we’ve got you covered! Our bakery features customizable cakes, cupcakes and more while the deli offers a variety of party trays, made to order. At the butcher-block you’ll find an assortment of meat and seafood, even offering sushi in select locations, while the produce department is full of fresh fruits and veggies galore! Shop the floral department for exclusive debi lily design™ products and services and stop by the pharmacy for specialty care, including immunizations, prescription refills and so much more!



    Safeway is dedicated to being your one-stop-shop and provides an in-store bank, Coin Star system, and Western Union service in select locations! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks or Seattle’s Best Drip Coffee and enjoy renting a movie from Redbox. Check out our Weekly Ad for store savings, earn Gas Rewards with purchases and download our Safeway app for just for U® personalized offers. For more information, stop by or call (925) 672-2135. Our service will make Safeway your favorite local supermarket!

    Yext PowerListings

     

    Wait, you're the expert.

    If you've been to or used Safeway, leave a review.

    It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



    Write a Review