El Torito

★★★☆☆
  • 5242 Lakewood Blvd

    Lakewood, CA 90712

    Map & Directions
  • 562-531-7460

About El Torito

Details
Hours
Sun 9am-10pm, Mon-Thu 11am-10pm, Fri-Sat 11am-11pm

Food

Food
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3.0 3
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If someone where to ask me to rate this place last week, I would have given it a 5 star plus. However, after the service that my friends and I had tonight makes me never want to go back to that hell hole again. The service was terrible. We waited for at least 2 hours to get one glass of water... it was four of us, and we kept asking the whole time we were there for water. We sat in the bar area, which can get really busy, and since one of the people I was with is a waitress herself, we understood how sometimes it can get, but tonight was ridiculous. As I stated before, we sat in the bar area for happy hour, but the person that was hosting the "karaoke" part should never be allow to work in the service industry, and it is because of him that I WILL NEVER GO TO THIS LOCATION AGAIN!!! He was rude, and the way that he was staring at our table had to be some kind of intimidation tactic. I tried speaking to the manger about it, but it seemed like he didn't care. Although he did comp our meal, I would have felt better if I just paid for the meal, and he would have at least acted like he wanted to help, instead of just comping our meal to have us shut up. Nothing was done, especially since the same guy kept staring at our table like we done something wrong. It was extremely uncomfortable to try to enjoy you meal, only to look up and have some weired creeping guy staring at you like he wanted to kill you. Very upsetting and scary situation.

I always go to this location but tonight, I don't know what happen. Even after we talked to the manager to express our concerns with the rude karaoke guy and the slow service, it still took us 25 MINUETS TO GET OUR BILL!!!! (Literally. We timed it and it took 25 minutes and 32 seconds to get our bill after we requested it) And, we never received the other 3 waters.. We actually shared the one glass that we got. Next time, I am going to Acapulco!! Even though to me, El Torito food is 100% better, after what I experienced tonight, I will never give another dime to this place again!

1
★☆☆☆☆

If someone where to ask me to rate this place last week, I would have given it a 5 star plus. However, after the service that my friends and I had tonight makes me never want to go back to that hell hole again. The service was terrible. We waited for at least 2 hours to get one glass of water... it was four of us, and we kept asking the whole time we were there for water. We sat in the bar area, which can get really busy, and since one of the people I was with is a waitress herself, we understood how sometimes it can get, but tonight was ridiculous. As I stated before, we sat in the bar area for happy hour, but the person that was hosting the "karaoke" part should never be allow to work in the service industry, and it is because of him that I WILL NEVER GO TO THIS LOCATION AGAIN!!! He was rude, and the way that he was staring at our table had to be some kind of intimidation tactic. I tried speaking to the manger about it, but it seemed like he didn't care. Although he did comp our meal, I would have felt better if I just paid for the meal, and he would have at least acted like he wanted to help, instead of just comping our meal to have us shut up. Nothing was done, especially since the same guy kept staring at our table like we done something wrong. It was extremely uncomfortable to try to enjoy you meal, only to look up and have some weired creeping guy staring at you like he wanted to kill you. Very upsetting and scary situation.

I always go to this location but tonight, I don't know what happen. Even after we talked to the manager to express our concerns with the rude karaoke guy and the slow service, it still took us 25 MINUETS TO GET OUR BILL!!!! (Literally. We timed it and it took 25 minutes and 32 seconds to get our bill after we requested it) And, we never received the other 3 waters.. We actually shared the one glass that we got. Next time, I am going to Acapulco!! Even though to me, El Torito food is 100% better, after what I experienced tonight, I will never give another dime to this place again!

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I have gone to this El Toritos on a Tuesday during happy hour and had a blast with some friends from work. They have great happy hour prices and a nice vibe. Try Taco Tuesday!

2
★★★★☆

I have gone to this El Toritos on a Tuesday during happy hour and had a blast with some friends from work. They have great happy hour prices and a nice vibe. Try Taco Tuesday!

.

I love to eat at this El Torito. They have great customer service and their food is always fresh and delicious. I love their shrimp Enchiladas. Overall look of the store is very clean too. They have great lunch buffet alot to choose from.

4
★★★★☆

I love to eat at this El Torito. They have great customer service and their food is always fresh and delicious. I love their shrimp Enchiladas. Overall look of the store is very clean too. They have great lunch buffet alot to choose from.

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