Stenner Creek Animal Hospital

★★★☆☆
  • 191 Santa Rosa St

    San Luis Obispo, CA 93405

    Cross street: Across from Santa Rosa Park

    Map & Directions
  • 805-543-2500

Pets & Animals

Pets & Animals
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3.0 10
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O'Reilly took $1,000.00 from my girlfriend before he could even tell her what was wrong with her cat.\r
\r
He is a lier and will take as much money from you as he can!

3
★★★★★

O'Reilly took $1,000.00 from my girlfriend before he could even tell her what was wrong with her cat.\r
\r
He is a lier and will take as much money from you as he can!

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If you would like your pet to have the best veterinary care available, then you must take take them to Stenner Creek Animal Hospital. Dr. Mark O'Reilly, and staff, are the most dedicated and skilled staff around. I have taken my pets to Dr. Reilly for over 30 years and would not think of seeing anyone else. Dr. O'Reilly was always been scholastically top in his class in school. He is the most dedicated and skilled veterinarian in the entire SLO County. \nBoth he and his staff go well beyond the extra mile to give your pet the best available care possible. They could not be more accommodating in caring for your pet and meeting your needs. What is really special is that he is ALWAYS there in an emergency for you pet. My pets seem to always have something go wrong on either Fridays afternoons or weekends. Other offices I would call either the Dr. was gone and their associate could see my pet, or call another office. I prefer to have my pets see one doctor that I know my pets are relaxed with, especially for emergency care. Over the 30 plus years I have taken my pets to Dr. O'Reilly, I can not think of a single time that he has not been available to see the four pets of mine he has seen. One time was even 2 AM?! ....This also included was 3 members of his staff that came in at this time as well. This 2AM meeting not only saved, but doubled my dogs life.. That is dedication and devotion. Stenner Creek Animal Hospital is also conveniently located in SLO and easy to walk or drive to.

2
★★★★★

If you would like your pet to have the best veterinary care available, then you must take take them to Stenner Creek Animal Hospital. Dr. Mark O'Reilly, and staff, are the most dedicated and skilled staff around. I have taken my pets to Dr. Reilly for over 30 years and would not think of seeing anyone else. Dr. O'Reilly was always been scholastically top in his class in school. He is the most dedicated and skilled veterinarian in the entire SLO County. \nBoth he and his staff go well beyond the extra mile to give your pet the best available care possible. They could not be more accommodating in caring for your pet and meeting your needs. What is really special is that he is ALWAYS there in an emergency for you pet. My pets seem to always have something go wrong on either Fridays afternoons or weekends. Other offices I would call either the Dr. was gone and their associate could see my pet, or call another office. I prefer to have my pets see one doctor that I know my pets are relaxed with, especially for emergency care. Over the 30 plus years I have taken my pets to Dr. O'Reilly, I can not think of a single time that he has not been available to see the four pets of mine he has seen. One time was even 2 AM?! ....This also included was 3 members of his staff that came in at this time as well. This 2AM meeting not only saved, but doubled my dogs life.. That is dedication and devotion. Stenner Creek Animal Hospital is also conveniently located in SLO and easy to walk or drive to.

.

Dr. O'Reilly diagnosed our dog with cancer which then incurred complications which required an emergency tracheotomy on her. After nurturing her back to health and then making the tracheotomy permanent, our beloved dog lived a joyous SEVEN more years. This may even be a national record because other vets have been amazed how this little furry bundle of joy could live so long with a tracheotomy. It was only possible by Dr. O'Reilly's dedication to our dogs health and going beyond the call of duty on week ends, nights, personally driving her to Davis Veterinary clinic... the list goes on and on. I can not say enough about Dr. O'Reilly whose perception of animals and intuitive mastery of medicine makes me wish I could find such competence in doctors for MYSELF. Now after a glorious 15 year life of our previous dog, I would not consider any other Vet. to take care of our new little princesses... yes now we have two little girls, and only the best will do for them.\nThank you Dr. Mark O'Reilly, we owe you our happiness.

2
★★★★★

Dr. O'Reilly diagnosed our dog with cancer which then incurred complications which required an emergency tracheotomy on her. After nurturing her back to health and then making the tracheotomy permanent, our beloved dog lived a joyous SEVEN more years. This may even be a national record because other vets have been amazed how this little furry bundle of joy could live so long with a tracheotomy. It was only possible by Dr. O'Reilly's dedication to our dogs health and going beyond the call of duty on week ends, nights, personally driving her to Davis Veterinary clinic... the list goes on and on. I can not say enough about Dr. O'Reilly whose perception of animals and intuitive mastery of medicine makes me wish I could find such competence in doctors for MYSELF. Now after a glorious 15 year life of our previous dog, I would not consider any other Vet. to take care of our new little princesses... yes now we have two little girls, and only the best will do for them.\nThank you Dr. Mark O'Reilly, we owe you our happiness.

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IF YOU WANT A VET WHO PUTS CARE FIRST, DO NOT USE THIS VET!\n\nWe took our healthy 20-week-old kitten to Stenner Creek Animal Hospital to be neutered. The following days he seemed off. He displayed a lack of appetite, thirst and energy. This worsened and he felt hot and began to shiver. We took him back the office for a follow up. Before the Dr. came into the room to exam the kitten, one of his office staff (RVT Erin) queried us on ""how much could we pay today"". I asked, ""How much could we be looking at?"" Rather than answer my question she asked her question again. I gave a figure and stated that this was inappropriate timing for this conversation. I felt at the time if I had said $500, his procedure would cost $500; if I had said $700, our cost would have been $700.\n\nThe Dr. Examined the kitten and his diagnosis was that our kitten was bitten by our other kitten from the same litter and has an infection. The best course of action would be to give him an antibiotic via injection and to give him subcutaneous fluids. Afterwards the Dr. said if he is not getting better in 36 hours to call him right away. He did not get better; we called to arrange a follow up. The Drs. RVT ""Erin"" told us that the Dr. would not see our kitten until our balance was paid. She was rude to my wife and to me. Anytime we tried to ask a question she would interrupt and talk over us. My wife and I tried to have a rational conversation with this woman, however she just would not allow that to be. We asked to speak to the Dr. that was not an option; we inquired if she was the office manager, she replied

0
★☆☆☆☆

IF YOU WANT A VET WHO PUTS CARE FIRST, DO NOT USE THIS VET!\n\nWe took our healthy 20-week-old kitten to Stenner Creek Animal Hospital to be neutered. The following days he seemed off. He displayed a lack of appetite, thirst and energy. This worsened and he felt hot and began to shiver. We took him back the office for a follow up. Before the Dr. came into the room to exam the kitten, one of his office staff (RVT Erin) queried us on ""how much could we pay today"". I asked, ""How much could we be looking at?"" Rather than answer my question she asked her question again. I gave a figure and stated that this was inappropriate timing for this conversation. I felt at the time if I had said $500, his procedure would cost $500; if I had said $700, our cost would have been $700.\n\nThe Dr. Examined the kitten and his diagnosis was that our kitten was bitten by our other kitten from the same litter and has an infection. The best course of action would be to give him an antibiotic via injection and to give him subcutaneous fluids. Afterwards the Dr. said if he is not getting better in 36 hours to call him right away. He did not get better; we called to arrange a follow up. The Drs. RVT ""Erin"" told us that the Dr. would not see our kitten until our balance was paid. She was rude to my wife and to me. Anytime we tried to ask a question she would interrupt and talk over us. My wife and I tried to have a rational conversation with this woman, however she just would not allow that to be. We asked to speak to the Dr. that was not an option; we inquired if she was the office manager, she replied

.

IF YOU WANT A VET WHO PUTS CARE FIRST, DO NOT USE THIS VET!

We took our healthy 20-week-old kitten to Stenner Creek Animal Hospital to be neutered. The following days he seemed off. He displayed a lack of appetite, thirst and energy. This worsened and he felt hot and began to shiver. We took him back the office for a follow up. Before the Dr. came into the room to exam the kitten, one of his office staff (RVT Erin) queried us on "how much could we pay today". I asked, "How much could we be looking at?" Rather than answer my question she asked her question again. I gave a figure and stated that this was inappropriate timing for this conversation. I felt at the time if I had said $500, his procedure would cost $500; if I had said $700, our cost would have been $700.

The Dr. Examined the kitten and his diagnosis was that our kitten was bitten by our other kitten from the same litter and has an infection. The best course of action would be to give him an antibiotic via injection and to give him subcutaneous fluids. Afterwards the Dr. said if he is not getting better in 36 hours to call him right away. He did not get better; we called to arrange a follow up. The Drs. RVT "Erin" told us that the Dr. would not see our kitten until our balance was paid. She was rude to my wife and to me. Anytime we tried to ask a question she would interrupt and talk over us. My wife and I tried to have a rational conversation with this woman, however she just would not allow that to be. We asked to speak to the Dr. that was not an option; we inquired if she was the office manager, she replied ??one of them.? I asked, ??Is this direction of the Dr.? she replied, ??Yes?. I felt I was lied to and that I wouldn??t be able to talk to the Dr. We ended the phone call with her promise to return our call. She never did. Erin's focus was on money, not the fact that our kitten may be in ill, in pain or even die.

Over the last 30 days we had paid 100% of costs to vaccinate two animals, neuter one with a follow up visit. We had put aside the funds to spay our female kitten in just a couple days and even had an appointment scheduled, over $500 in fees. Including an additional $10 toward the outstanding balance.

It's true we had an outstanding balance of $280 from previous animal care the Dr. had provided. We had been making monthly payments. Due to unemployment, I hadn't made a payment in a couple of months. However I had full intentions too do so. His front office staff was aware of this and told us that a $10 to $20 a month payment would be fine, it wouldn't be a problem. We inquired about this in advance and made sure before scheduling any new appointments.

Subsequently we went to a different vet in town. They were kind, compassionate and caring. They conducted a blood test there at their facility and determined that this was a ??Fever of Unknown Origin?. They gave him antibiotics and sent us home with an oral antibiotic. It??s been 12 hours and he has returned to almost normal behavior, strong appetite, thirst and very playful. The silver lining from this entire experience is we found a better Veterinarian.

1
★☆☆☆☆

IF YOU WANT A VET WHO PUTS CARE FIRST, DO NOT USE THIS VET!

We took our healthy 20-week-old kitten to Stenner Creek Animal Hospital to be neutered. The following days he seemed off. He displayed a lack of appetite, thirst and energy. This worsened and he felt hot and began to shiver. We took him back the office for a follow up. Before the Dr. came into the room to exam the kitten, one of his office staff (RVT Erin) queried us on "how much could we pay today". I asked, "How much could we be looking at?" Rather than answer my question she asked her question again. I gave a figure and stated that this was inappropriate timing for this conversation. I felt at the time if I had said $500, his procedure would cost $500; if I had said $700, our cost would have been $700.

The Dr. Examined the kitten and his diagnosis was that our kitten was bitten by our other kitten from the same litter and has an infection. The best course of action would be to give him an antibiotic via injection and to give him subcutaneous fluids. Afterwards the Dr. said if he is not getting better in 36 hours to call him right away. He did not get better; we called to arrange a follow up. The Drs. RVT "Erin" told us that the Dr. would not see our kitten until our balance was paid. She was rude to my wife and to me. Anytime we tried to ask a question she would interrupt and talk over us. My wife and I tried to have a rational conversation with this woman, however she just would not allow that to be. We asked to speak to the Dr. that was not an option; we inquired if she was the office manager, she replied ??one of them.? I asked, ??Is this direction of the Dr.? she replied, ??Yes?. I felt I was lied to and that I wouldn??t be able to talk to the Dr. We ended the phone call with her promise to return our call. She never did. Erin's focus was on money, not the fact that our kitten may be in ill, in pain or even die.

Over the last 30 days we had paid 100% of costs to vaccinate two animals, neuter one with a follow up visit. We had put aside the funds to spay our female kitten in just a couple days and even had an appointment scheduled, over $500 in fees. Including an additional $10 toward the outstanding balance.

It's true we had an outstanding balance of $280 from previous animal care the Dr. had provided. We had been making monthly payments. Due to unemployment, I hadn't made a payment in a couple of months. However I had full intentions too do so. His front office staff was aware of this and told us that a $10 to $20 a month payment would be fine, it wouldn't be a problem. We inquired about this in advance and made sure before scheduling any new appointments.

Subsequently we went to a different vet in town. They were kind, compassionate and caring. They conducted a blood test there at their facility and determined that this was a ??Fever of Unknown Origin?. They gave him antibiotics and sent us home with an oral antibiotic. It??s been 12 hours and he has returned to almost normal behavior, strong appetite, thirst and very playful. The silver lining from this entire experience is we found a better Veterinarian.

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.

My regular vet was out of town when my 8 year old cat became sick (on a Friday). This cat tested positive for feline leukemia when a kitten, life expectancy 2-3 years. So i gave her the best food etc. & she was 8 before becoming sick. I told O'Reilly she was leukemia positive & he said problem could be a blood parasite, 50-50 chance, & needed to keep her over the weekend for tests on Monday to determine if it was the parasite. A LIE! Blood tests that day show no parasite - he told me this the next day! She died next day in their hands being tortured with force feeding. He LIED about the chances of a parasite, he LIED about needing further testing to make himself money! MY poor kitty could have died at home instead tortured by strangers. It's all about money for O'Reilly.

0
★☆☆☆☆

My regular vet was out of town when my 8 year old cat became sick (on a Friday). This cat tested positive for feline leukemia when a kitten, life expectancy 2-3 years. So i gave her the best food etc. & she was 8 before becoming sick. I told O'Reilly she was leukemia positive & he said problem could be a blood parasite, 50-50 chance, & needed to keep her over the weekend for tests on Monday to determine if it was the parasite. A LIE! Blood tests that day show no parasite - he told me this the next day! She died next day in their hands being tortured with force feeding. He LIED about the chances of a parasite, he LIED about needing further testing to make himself money! MY poor kitty could have died at home instead tortured by strangers. It's all about money for O'Reilly.

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We took our dog here because we were traveling through SLO and needed a quick place to see our dog. $600 later, the vet did all these tests. We waited, and waited to hear the results. I called the office, and they said they had the tests back, but the doctor didn't have time to look at them yet.\r\nWhy did we pay SO much money for SUCH bad service? My dog has cancer now. The vet finally called back. I asked them to fax the test results to my local vet, and they didn't. This has been a HORRIBLE experience.

0
★☆☆☆☆

We took our dog here because we were traveling through SLO and needed a quick place to see our dog. $600 later, the vet did all these tests. We waited, and waited to hear the results. I called the office, and they said they had the tests back, but the doctor didn't have time to look at them yet.\r\nWhy did we pay SO much money for SUCH bad service? My dog has cancer now. The vet finally called back. I asked them to fax the test results to my local vet, and they didn't. This has been a HORRIBLE experience.

Pros: They got us in right away

Cons: Rude, expensive, made us WAIT and WAIT

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the vet at this hospital is very nice, but the workers he hires are slightly rude. It is not every member of the staff but there are a certain few. I felt as though they were talking down to me, and did not seem to know how to work with people or the animals for that matter. They did not seem to know how to handle my cat as she almost fell off the exam table. The prices are also high, and I no longer take my cat here.

1
★☆☆☆☆

the vet at this hospital is very nice, but the workers he hires are slightly rude. It is not every member of the staff but there are a certain few. I felt as though they were talking down to me, and did not seem to know how to work with people or the animals for that matter. They did not seem to know how to handle my cat as she almost fell off the exam table. The prices are also high, and I no longer take my cat here.

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1 out of 1 people found this review helpful.

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I would recommend this veterinary clinic to everybody. We try to get everything done here, and love every aspect of it. The staff are kind and personal, they remember our pets, listen to our concerns, and try to ease their pain as much as possible. We had our cat's surgery done there, and they followed through on the uptake, clear instructions, etc. etc. etc. They were also kind when doing the rabies shot for our dog.

2
★★★★★

I would recommend this veterinary clinic to everybody. We try to get everything done here, and love every aspect of it. The staff are kind and personal, they remember our pets, listen to our concerns, and try to ease their pain as much as possible. We had our cat's surgery done there, and they followed through on the uptake, clear instructions, etc. etc. etc. They were also kind when doing the rabies shot for our dog.

Pros: parking, service, not very busy, staff is very personal

Cons: further away than other hospitals

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I have a cat and once I took her to Stenner Creek Animal Hospital the doctors are very good here specially dr khurana he is just a magician .staff there love animals and they care for them like yours.the place was very clean and tidy even though it was an animal hospital.they also provide veterinarian services.

4
★★★★☆

I have a cat and once I took her to Stenner Creek Animal Hospital the doctors are very good here specially dr khurana he is just a magician .staff there love animals and they care for them like yours.the place was very clean and tidy even though it was an animal hospital.they also provide veterinarian services.

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0 out of 2 people found this review helpful.

 

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