Abercrombie & Fitch

★★☆☆☆
  • 3251 20th Ave

    San Francisco, CA 94132

    Map & Directions
  • 415-664-3091

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December 11, 2010

As a concerned resident of (Yonkers, NY), I am writing about a problem of racial profiling. That occurred on December 11, 2010 at 6pm, while I was leaving your store Abercrombie fitch, at the Westchester mall store # 10527 one of your security officers stopped my husband & myself based solely on according to your store manager was suspicious activity
First of he said it was store policy before anyone leaves the store, funny thing, as he attempted to GRAB the bag from my husband??s hand he asked did we have a receipt for the items we had. I asked him what the hell did he think was in my hand? All awhile a customer was walking right out the store; he did not ASK THAT CUSTOMER TO STOP!! BUT IT??S STORE POLICY??!!??? We had other bags as its is Christmas and that was not our first store, he then asked to see what was inside our other bag ? as reluctant as my husband was he opened that bag as well, meanwhile a scene was being formed outside the store you not UNDERSTAND the embarrassment we went through?

We then left dumfounded as to what happened, we went back to Abercrombie fitch and watched on the opposite side of the mall, NOT ONE CUSTOMER was stopped WHEN THEY LEFT THE STORE as frustrated I became I went back to speak to the guard to ask him if its ??STORE POLICY WHY DIDN??T HE STOP ANYONE ELSE. Again ??your store manager stated that we beeped when we left the store.. I said you are joking right? I asked how is that possible when there are no alarm sensors at the doors. At that moment she changed her story again and told me that one of the employees suspected suspicious activity. I said could it have been when we were waiting online for 20 minutes SPENDING $ 175.00 because there was only one cashier as busy as that store was? She smirked & laughed and said ?? LIKE I SAID ONE OF THE EMPLOYEES SUSPECTED SUSPICIOUS ACTIVITY? at this point again another scene I then asked her for the her district mangers name & information she refused to give me the information. I said fine so I asked did the security guard work his identification and did he work for Abercrombie fitch or the mall? she said that we worked for the mall. I again left because there was no answers or cooperation and truly pointless.

Since she told me the guard worked for the mall I thought let me go make a report on the guard, again she made me like a complete idiot after waiting for a security supervisor for the mall we came to find out that he didn??t work for the mall he worked for Abercrombie fitch through a different company.

The mall supervisor security guard told me to go into the other Abercrombie fitch and get the information I needed because clearly I couldn??t get it from the original store, as aggravated as I was the store manager at that store clearly seen I was so upset & frustrated that she asked was there anything she could have done.. I told her as appreciated as I was for her offering to help there was nothing she can do. I also told her that if my daughter didn??t want the coat that I brought her I would have returned it immediately without hesitation. But just know I WOULD NEVER SPEND ANOTHER PENNY IN THAT STORE EVER, After telling my daughter what happen she urged me to return the coat.. Please forward my thanks again over to her.

This violated our civil rights. For unreasonable search and seizure There can??t be an explanation that can justify why they both did Without parable cause, needless to say neither one of that had a reason this was based on hearsay, which was unfounded information, not even an apology was given! I urge you to take action now to address this problem. And unfortunately this is not THE LAST of this I WILL be seeking legal actions!

1
★☆☆☆☆

December 11, 2010

As a concerned resident of (Yonkers, NY), I am writing about a problem of racial profiling. That occurred on December 11, 2010 at 6pm, while I was leaving your store Abercrombie fitch, at the Westchester mall store # 10527 one of your security officers stopped my husband & myself based solely on according to your store manager was suspicious activity
First of he said it was store policy before anyone leaves the store, funny thing, as he attempted to GRAB the bag from my husband??s hand he asked did we have a receipt for the items we had. I asked him what the hell did he think was in my hand? All awhile a customer was walking right out the store; he did not ASK THAT CUSTOMER TO STOP!! BUT IT??S STORE POLICY??!!??? We had other bags as its is Christmas and that was not our first store, he then asked to see what was inside our other bag ? as reluctant as my husband was he opened that bag as well, meanwhile a scene was being formed outside the store you not UNDERSTAND the embarrassment we went through?

We then left dumfounded as to what happened, we went back to Abercrombie fitch and watched on the opposite side of the mall, NOT ONE CUSTOMER was stopped WHEN THEY LEFT THE STORE as frustrated I became I went back to speak to the guard to ask him if its ??STORE POLICY WHY DIDN??T HE STOP ANYONE ELSE. Again ??your store manager stated that we beeped when we left the store.. I said you are joking right? I asked how is that possible when there are no alarm sensors at the doors. At that moment she changed her story again and told me that one of the employees suspected suspicious activity. I said could it have been when we were waiting online for 20 minutes SPENDING $ 175.00 because there was only one cashier as busy as that store was? She smirked & laughed and said ?? LIKE I SAID ONE OF THE EMPLOYEES SUSPECTED SUSPICIOUS ACTIVITY? at this point again another scene I then asked her for the her district mangers name & information she refused to give me the information. I said fine so I asked did the security guard work his identification and did he work for Abercrombie fitch or the mall? she said that we worked for the mall. I again left because there was no answers or cooperation and truly pointless.

Since she told me the guard worked for the mall I thought let me go make a report on the guard, again she made me like a complete idiot after waiting for a security supervisor for the mall we came to find out that he didn??t work for the mall he worked for Abercrombie fitch through a different company.

The mall supervisor security guard told me to go into the other Abercrombie fitch and get the information I needed because clearly I couldn??t get it from the original store, as aggravated as I was the store manager at that store clearly seen I was so upset & frustrated that she asked was there anything she could have done.. I told her as appreciated as I was for her offering to help there was nothing she can do. I also told her that if my daughter didn??t want the coat that I brought her I would have returned it immediately without hesitation. But just know I WOULD NEVER SPEND ANOTHER PENNY IN THAT STORE EVER, After telling my daughter what happen she urged me to return the coat.. Please forward my thanks again over to her.

This violated our civil rights. For unreasonable search and seizure There can??t be an explanation that can justify why they both did Without parable cause, needless to say neither one of that had a reason this was based on hearsay, which was unfounded information, not even an apology was given! I urge you to take action now to address this problem. And unfortunately this is not THE LAST of this I WILL be seeking legal actions!

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.

People say that you have to be "cool & rich" to wear there clothes and i think that you should just buy it and not think of what anyone says about it.

5
★★★★★

People say that you have to be "cool & rich" to wear there clothes and i think that you should just buy it and not think of what anyone says about it.

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.

Most Abercrombies are alike - same exact clothes, similar-looking workings, same annoying techno music blasting. This Stonestown location is smaller than the downtown one, so the selection of clothing is smaller and if you're looking for a specific style, you might not find it. HOWEVER, this place has great sales often, far better than the downtown one. I have consistently found great polos, tanks, and graphic tees for $12.50 each, at many different times throughout the year. And the styles are still current and hip! Definitely check this place out for deals on Abercrombie-brand merchandise.

2
★★★★☆

Most Abercrombies are alike - same exact clothes, similar-looking workings, same annoying techno music blasting. This Stonestown location is smaller than the downtown one, so the selection of clothing is smaller and if you're looking for a specific style, you might not find it. HOWEVER, this place has great sales often, far better than the downtown one. I have consistently found great polos, tanks, and graphic tees for $12.50 each, at many different times throughout the year. And the styles are still current and hip! Definitely check this place out for deals on Abercrombie-brand merchandise.

Pros: sales!

Cons: small selection, most stuff is typically overpriced, snobby salespeople

.

I HAVE GOME TO THIS STORE ONE TIME AND I WILL NEVER GO BACK BECAUSE THEY ARE WAY TO EXPENSIVE THE QUALITY IM SURE IS GREAT BUT FOR A SHIRT OR PAIR OF PANTS THAT LOOK JUST LIKE OTHER BRANDS NO WAY

2
★★☆☆☆

I HAVE GOME TO THIS STORE ONE TIME AND I WILL NEVER GO BACK BECAUSE THEY ARE WAY TO EXPENSIVE THE QUALITY IM SURE IS GREAT BUT FOR A SHIRT OR PAIR OF PANTS THAT LOOK JUST LIKE OTHER BRANDS NO WAY

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.

My daughter loves to shop at this store but it is so expensive just for jeans and t-shirts. Their styles are pretty much the same as every other jeans but she has to have this jeans. The quality of jeans is very good. They have lasted her a very long time.

4
★★★★☆

My daughter loves to shop at this store but it is so expensive just for jeans and t-shirts. Their styles are pretty much the same as every other jeans but she has to have this jeans. The quality of jeans is very good. They have lasted her a very long time.

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.

This is one of the rudest places on earth I have been to. The store manager didnt let me exchange my shirt because the tag was not ON the shirt but in the bag. As I hadnt torn the tag, I put it back onto the shirt but to my amazement, he refused to do the exchange and maintained that the shirt was not in the "original condition" when I brought it into the store. This was just about the most ridiculous kind of racism I have ever faced. My mistake was I didnt get the name of the guy so I can warn other people. The shirts cost $70 and $40 and I am planning to take it to another store.

0
★☆☆☆☆

This is one of the rudest places on earth I have been to. The store manager didnt let me exchange my shirt because the tag was not ON the shirt but in the bag. As I hadnt torn the tag, I put it back onto the shirt but to my amazement, he refused to do the exchange and maintained that the shirt was not in the "original condition" when I brought it into the store. This was just about the most ridiculous kind of racism I have ever faced. My mistake was I didnt get the name of the guy so I can warn other people. The shirts cost $70 and $40 and I am planning to take it to another store.

Pros: Yuppie selection of clothes

Cons: Unforgivable rudeness

.

A&F clothing are over-priced, although I am sometimes a sucker for buying their clothes. Stonestown store does not have much selection compare to downtown store. Employees are not very helpful.

PROS: style
CONS: price, selection, employee

3
★★★☆☆

A&F clothing are over-priced, although I am sometimes a sucker for buying their clothes. Stonestown store does not have much selection compare to downtown store. Employees are not very helpful.

PROS: style
CONS: price, selection, employee

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I had a bad experience going to this particular location. I was not greeted by the sales associate and they were sluggish on helping me with the items I wanted. It took them 10 mins to get my CC to work. Definately dont recommend.

PROS: None
CONS: too many

1
★☆☆☆☆

I had a bad experience going to this particular location. I was not greeted by the sales associate and they were sluggish on helping me with the items I wanted. It took them 10 mins to get my CC to work. Definately dont recommend.

PROS: None
CONS: too many

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.

I had the worst shopping expereince at the A&F in Stonestown. They have the worst employees that I have ever seen. They did not greet me when I enetered the store. And the music was so loud that I had to ask my question like three times before someone could hear me. And when they did hear me, they completely made fun of me. I was never so upset in my life. When i called the manager, it was just as bad. They really need to look into this A&F for its bad customer service. Plus the clothes are not all that and they are super expensive. This is a horrible place to shop and I would aviod it like the plaque. Zero stars!!!!!!!!!!!!!!!!!

1
★☆☆☆☆

I had the worst shopping expereince at the A&F in Stonestown. They have the worst employees that I have ever seen. They did not greet me when I enetered the store. And the music was so loud that I had to ask my question like three times before someone could hear me. And when they did hear me, they completely made fun of me. I was never so upset in my life. When i called the manager, it was just as bad. They really need to look into this A&F for its bad customer service. Plus the clothes are not all that and they are super expensive. This is a horrible place to shop and I would aviod it like the plaque. Zero stars!!!!!!!!!!!!!!!!!

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.

Abercrombie and Fitch has nice clothes for the younger crowd, but the prices are very high. I wonder how high school kids can afford it. the abercrombie in stonestown is not big but not too small. The employees there do not seems very nice. They stand in groups talking while you enter the store. They have loud music which can be pleasing, but at times annoying. I love their clothes, but they rarely have sales or discounts.

3
★★★☆☆

Abercrombie and Fitch has nice clothes for the younger crowd, but the prices are very high. I wonder how high school kids can afford it. the abercrombie in stonestown is not big but not too small. The employees there do not seems very nice. They stand in groups talking while you enter the store. They have loud music which can be pleasing, but at times annoying. I love their clothes, but they rarely have sales or discounts.

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this Abercrombie & Fitch isn't that great. the location is okay the store is okay the prices are not okay. nice clothes but awful prices. go to holister cheaper and better and its about the same store

2
★★☆☆☆

this Abercrombie & Fitch isn't that great. the location is okay the store is okay the prices are not okay. nice clothes but awful prices. go to holister cheaper and better and its about the same store

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.

If there was a 0-star. They would have it. The A&F at Stonestown have the worst employees. They force their products on you, then they talk shit and glare at their customers behind their back. I've overheard some of them mumble and grunt. If one really likes A&F clothes, I recommend them to go to the downtown one. The employees are nicer.

1
★☆☆☆☆

If there was a 0-star. They would have it. The A&F at Stonestown have the worst employees. They force their products on you, then they talk shit and glare at their customers behind their back. I've overheard some of them mumble and grunt. If one really likes A&F clothes, I recommend them to go to the downtown one. The employees are nicer.

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Editorial from

In Short
Abercrombie's styles for young men and women run the gamut, from preppy polo shirts and demure cable-knit sweaters to pre-destroyed denim and micro miniskirts. Soft cotton T-shirts emblazoned with clever or suggestive…

 

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