Flair Cleaners

★★★☆☆
  • 720 Montana Ave

    Santa Monica, CA 90403

    Map & Directions
  • 310-395-9354

About Flair Cleaners

Hours
Mon - Fri, 6:30am - 8pm; Sat, 7am - 6pm; Sun, 9am - 5pm

Personal Services

Personal Services
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I took a simple button down shirt that was worn once with no stains for a wash. Asked How much would it be? "it is 2.50 but I gave you a 10% discount.." when I picked it up they asked for $5.80 ! " it is stretched fabric so I have to be

3
★★★★★

I took a simple button down shirt that was worn once with no stains for a wash. Asked How much would it be? "it is 2.50 but I gave you a 10% discount.." when I picked it up they asked for $5.80 ! " it is stretched fabric so I have to be

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Forced to buy $20 green bag, charged $2.50 for a wire hanger and a food stain that Shout could remove is now permanent. The staff is very rude. Avoid Flair at ALL costs - especially the one on Montana Ave!

p.s The staff clearly put the

3
★★★★★

Forced to buy $20 green bag, charged $2.50 for a wire hanger and a food stain that Shout could remove is now permanent. The staff is very rude. Avoid Flair at ALL costs - especially the one on Montana Ave!

p.s The staff clearly put the

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Don't bother wasting your time and your precious clothing with an unprofessional, rudely staffed establishment. Take your business elsewhere. I can't even begin to tell you how furious I am that Flair on Laurel Cyn treated me with such disrespect and didn't even take time to solve the problem of tearing one of my shirts. How do these people stay in business??

1
★☆☆☆☆

Don't bother wasting your time and your precious clothing with an unprofessional, rudely staffed establishment. Take your business elsewhere. I can't even begin to tell you how furious I am that Flair on Laurel Cyn treated me with such disrespect and didn't even take time to solve the problem of tearing one of my shirts. How do these people stay in business??

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.

Flair cleaners SUCKS!!! It's the worst. The manager, Conchy, is rude, rude, RUDE. Pajamas bottoms are now burmuda shorts, pullover shirts torn, bras destroyed and expensive seat pants destroyed. I let the other items go but asked to have the sweats replaced and I'm waiting a month for the response.

1
★☆☆☆☆

Flair cleaners SUCKS!!! It's the worst. The manager, Conchy, is rude, rude, RUDE. Pajamas bottoms are now burmuda shorts, pullover shirts torn, bras destroyed and expensive seat pants destroyed. I let the other items go but asked to have the sweats replaced and I'm waiting a month for the response.

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The service is great which makes you think it is a good company but no....the quality is horrible and unreliable. I usally don't write this sutff but they're exceptionally annoying.

0
★☆☆☆☆

The service is great which makes you think it is a good company but no....the quality is horrible and unreliable. I usally don't write this sutff but they're exceptionally annoying.

Cons: Poor quality

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Absolutely the WORST CLEANING experience I have ever had!!!!!

Normally, I would never write a review on a place unless it was positive but this was such an atrocious experience that I had to say something just so people do not have to encounter this pain.
I brought my dress in here to have it tailored before a wedding on a Monday morning. When I asked if the dress would be ready by Thursday in time for my departure, I was assured that my dress would be ready. Just to be careful, I called to check in on Tuesday and was told the dress would indeed be ready by Thursday at 4pm (my flight left Friday morning) so I felt that I was safe.
Here's the kicker - When I show up to pick up my dress on Friday morning (i thought I'd give them ample time), they can't find it! Of course, I was furious and demanded it must be somewhere. Ten minutes later, they come out with my dress and it HASN'T BEEN TOUCHED! Not dry cleaned - not altered - NOTHING! This is absolutely unacceptable given they had 5 days to work on the thing and I had double checked on it! When I asked to speak to the manager and complained, he was not apologetic, rather he was completely rude. I would NEVER go here again and advise everyone on the Westside to stay away. Thankfully, I was able to find a nice efficient tailor up north by my hotel who took care of me within the hour but needless to say, this place is an overpriced joke. If you are in the Montana area, take your clothes anywhere else. You will save money and get much better quality!

0
★☆☆☆☆

Absolutely the WORST CLEANING experience I have ever had!!!!!

Normally, I would never write a review on a place unless it was positive but this was such an atrocious experience that I had to say something just so people do not have to encounter this pain.
I brought my dress in here to have it tailored before a wedding on a Monday morning. When I asked if the dress would be ready by Thursday in time for my departure, I was assured that my dress would be ready. Just to be careful, I called to check in on Tuesday and was told the dress would indeed be ready by Thursday at 4pm (my flight left Friday morning) so I felt that I was safe.
Here's the kicker - When I show up to pick up my dress on Friday morning (i thought I'd give them ample time), they can't find it! Of course, I was furious and demanded it must be somewhere. Ten minutes later, they come out with my dress and it HASN'T BEEN TOUCHED! Not dry cleaned - not altered - NOTHING! This is absolutely unacceptable given they had 5 days to work on the thing and I had double checked on it! When I asked to speak to the manager and complained, he was not apologetic, rather he was completely rude. I would NEVER go here again and advise everyone on the Westside to stay away. Thankfully, I was able to find a nice efficient tailor up north by my hotel who took care of me within the hour but needless to say, this place is an overpriced joke. If you are in the Montana area, take your clothes anywhere else. You will save money and get much better quality!

Pros: None

Cons: Terrible customer service, rude employees

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We took two rugs here & they were not only ready a week earlier than had been promised, but one of the rugs was stained & they got the stains out w/o damaging the rugs.

While their dry cleaning & rug cleaning prices are higher, they do quality work. Your clothes come back clean w/o damage, which is more than I can say for lower priced cleaners.

Flair accepts coupons from other cleaners with a limit of 25% off.

5
★★★★★

We took two rugs here & they were not only ready a week earlier than had been promised, but one of the rugs was stained & they got the stains out w/o damaging the rugs.

While their dry cleaning & rug cleaning prices are higher, they do quality work. Your clothes come back clean w/o damage, which is more than I can say for lower priced cleaners.

Flair accepts coupons from other cleaners with a limit of 25% off.

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.

After shopping around for a good dry cleaner in Santa Monica, I really think these guys are the best option. They do a great job, their turnaround is fast (in by 10, same day service). Only downside is that they're a bit pricey, but they have coupons on their web site that make it more affordable. When they have made mistakes (items ready late, small burn on a shirt) they've been super apologetic, and very good at making amends. I do a ton of dry cleaning and laundry there, and overall, I'm very impressed.

2
★★★★☆

After shopping around for a good dry cleaner in Santa Monica, I really think these guys are the best option. They do a great job, their turnaround is fast (in by 10, same day service). Only downside is that they're a bit pricey, but they have coupons on their web site that make it more affordable. When they have made mistakes (items ready late, small burn on a shirt) they've been super apologetic, and very good at making amends. I do a ton of dry cleaning and laundry there, and overall, I'm very impressed.

Pros: Great service, excellent work

Cons: A bit expesnive

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Flair is a really good dry cleaner in Santa Monica. Their VIP service is great. You enroll, give your billing information and they give you a few laundry bags. Then all you have to do is hand them the bag when you are dropping your order off. No ticket, no wasted time. Dry Cleaning is usually ready same day if you drop off early in the morning. With the VIP service, all you have to do is give them your phone number and they quickly hand you your clean close. Alterations lady is fast and does a good job too.
Don't get laundry washed here....it's way too expensive! Dry Cleanining is reasonably priced but they must outsource their laundry services and the prices are rediculous.

2
★★★★★

Flair is a really good dry cleaner in Santa Monica. Their VIP service is great. You enroll, give your billing information and they give you a few laundry bags. Then all you have to do is hand them the bag when you are dropping your order off. No ticket, no wasted time. Dry Cleaning is usually ready same day if you drop off early in the morning. With the VIP service, all you have to do is give them your phone number and they quickly hand you your clean close. Alterations lady is fast and does a good job too.
Don't get laundry washed here....it's way too expensive! Dry Cleanining is reasonably priced but they must outsource their laundry services and the prices are rediculous.

Pros: Parking lot, same day dry cleaning and easy to get in and out quickly

Cons: Their laundry wash service is crazy expensive.

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Flair (a small chain in LA) has always been reliable for dry cleaning. They seem to be pricey (their locations are all in the fancy parts of LA) but they're effective.

3
★★★☆☆

Flair (a small chain in LA) has always been reliable for dry cleaning. They seem to be pricey (their locations are all in the fancy parts of LA) but they're effective.

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0 out of 1 people found this review helpful.

.

My first experience was good since the dry cleaner was walking distance to my home, reasonably priced and had a good turn around time. In addition, they have a bin for hangers and plastic that you can bring back for recycling (so I can de-clutter my closet of these nasty wire hangers and plastic).
However, in a subsequent visit when I brought in a bigger load of dry cleaning I was not happy with their work. The neck stains on my boyfriends shirts were still there and now pressed into the fabric and I didn't get back 2 black cocktail dresses and a pair of pants. It took them 2 weeks to come up with the order and I had to constantly call to check on the "status". Then when they found the order...I ended up paying for it.

1
★★★☆☆

My first experience was good since the dry cleaner was walking distance to my home, reasonably priced and had a good turn around time. In addition, they have a bin for hangers and plastic that you can bring back for recycling (so I can de-clutter my closet of these nasty wire hangers and plastic).
However, in a subsequent visit when I brought in a bigger load of dry cleaning I was not happy with their work. The neck stains on my boyfriends shirts were still there and now pressed into the fabric and I didn't get back 2 black cocktail dresses and a pair of pants. It took them 2 weeks to come up with the order and I had to constantly call to check on the "status". Then when they found the order...I ended up paying for it.

Pros: good parking

Cons: inconsistent, lost my clothes

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On their website, you can print coupons for a significant percentage off. Dry cleaners offer so many coupons that I am convinced that the coupon price is the real price and the non-coupon price is a huge rip-off. I had a silk duvet and down comfortor cleaned there and was very satisfied with the results. Also, they have a convenient VIP service, which is free and makes it very quick for you to drop off your dry cleaning. Finally, they recycle hangers, and it's always nice to see a business do something environmentally conscious, even if the bottom line may be their primary motivation.

4
★★★★☆

On their website, you can print coupons for a significant percentage off. Dry cleaners offer so many coupons that I am convinced that the coupon price is the real price and the non-coupon price is a huge rip-off. I had a silk duvet and down comfortor cleaned there and was very satisfied with the results. Also, they have a convenient VIP service, which is free and makes it very quick for you to drop off your dry cleaning. Finally, they recycle hangers, and it's always nice to see a business do something environmentally conscious, even if the bottom line may be their primary motivation.

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1 out of 1 people found this review helpful.

.

Quick turnaround. Have a tailor.

4
★★★★☆

Quick turnaround. Have a tailor.

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1 out of 1 people found this review helpful.

 

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