First of all, I must clarify that the only reason I am giving one "star" to this clinic is because the system didn't allow me to post my review without a "rate"... My real rating for this location is ZERO!!!!Please, accept my advice and don't take your pets to this clinic. The "doctor" Long doesn't care of pets, she's only interested in the money she can get from you. I am going to regret the rest of my life the day I chose this veterinary. At the end my dog suffered a lot thanks to this so called "doctor".She's so far to be considered a good "doctor" because it doesn't matter how sick is your pet, if she has personal things to do, your pet won't be attended correctly, she will only see them superficially, if she is magnanimous enough to give your pet some or her "time"On our second visit to her "clinic" "doctor" Long only saw my dog for 4 MINUTES because she was running late to pick her children up, but of course, the visit fee was charged as if she had seen him for 1 hr.While my dog was under treatment with her, his condition NEVER improved, on the contrary it was worse day by day). On 9/12/07 and after 3 visits to this clinic in less than 3 weeks, I called "doctor" to tell her my dog was very sick because he couldn't stand up (the shaking legs problem was reported since the first visits, but the only answer we received was that the dog was "weak") and that I needed she see my dog. She told me to take the dog to the clinic but when I told her that I 'd be with her in around 45 minutes because I had to go Santa Clarita Valley to pick him up, she told that she couldn't wait for us because it was HER DAY OFF and the only thing she could do for me was to set up an appointment for next day (is this an example of love-caring veterinarian? I don't think so). Later I called to this "clinic" begging for some kind of medication because my dog was on pain and the answer that I received from the "doctor's" assistant was "Dr. Long said she can't give any medication because FIRST she NEEDS SEE the dog!!!!!" Can you believe this? How many times did she need to see the dog when, by that time, he had been under her "care" for more than 3 weeks!!!. That day my dog passed away, and what makes me suffer more was his agony. He didn't deserve this pain because he was an ANGEL!!"Doctor" Long was charging for every little thing. For example, she personally gave me the cost of the second round of blood and urine tests, but next day when I went to the "clinic" her assistant told "doctor" Long forgot to tell me about some kind of test (blood) and I must paid $55 more, which I paid because I wanted to know what my dog's illness was (because she never got to know what the real problem was). Another example is when she put my dog under IV treatment, the first IV was on "doctor" Long's office (of course paying even for the oxygen we were breathing) but since it was very expensive, I decided to put the IV at home. One of the "doctor" Long's staff members taught me how to do so at home...the situation is that I paid $63.00 for 4 1000ml fluid bags and I was very surprised when checking in the internet, the average price of these fluid bags is $6.00 each!!!!!!!!!!!Please, don't take your pets to this clinic unless you want lose your pet as well as your money.
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