Tex's Glass & Mirror

★★★☆☆

About Tex's Glass & Mirror

Categories

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 2
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Contacted Tex's and spoke with Mike Colony. Inquired about a safety glass window replacement and a board up that needed to be installed at my Sprint store. He had the best deal, so, I hired him. He finished the board up and took payment for it plus a deposit for the window replacement. Mike never called or installed the replacement and when I called a week later to ask why, he responded with "Oh, yeah. I forgot about that. I'll call you back." After that, he never answered my calls when I called to find out the reason why I never got my replacement. I haven't gotten a refund and never got a replacement from him. Went with another vendor who got the job done, ordered a replacement custom-cut safety glass and finished the installation, within a 24 hour period.

0
★☆☆☆☆

Contacted Tex's and spoke with Mike Colony. Inquired about a safety glass window replacement and a board up that needed to be installed at my Sprint store. He had the best deal, so, I hired him. He finished the board up and took payment for it plus a deposit for the window replacement. Mike never called or installed the replacement and when I called a week later to ask why, he responded with "Oh, yeah. I forgot about that. I'll call you back." After that, he never answered my calls when I called to find out the reason why I never got my replacement. I haven't gotten a refund and never got a replacement from him. Went with another vendor who got the job done, ordered a replacement custom-cut safety glass and finished the installation, within a 24 hour period.

Pros: Quick board-up

Cons: NEVER FINISHED JOB!!!

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The customer service is excellent. The finished job is top notch. They offer suggestions and have great ideas. They come out to see the job and it's done in a very timely manner.

5
★★★★★

The customer service is excellent. The finished job is top notch. They offer suggestions and have great ideas. They come out to see the job and it's done in a very timely manner.

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