Robin The Clown / R.T. Clown, Inc.

★★★☆☆
Monday-Friday 10:00am-6:00pm
  • 461 Altura Way

    Manhattan Beach, CA 90266

    Map & Directions
  • 310-376-2250

About Robin The Clown / R.T. Clown, Inc.

Categories
  • Entertainers
  • Clowns
  • Disc Jockeys
  • Party Planners
  • Party Rentals
Details
  • Bounce Rental

Personal Services

Personal Services
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I have used Robin the Clown's performers for my children's birthday parties eight times. They are always timely, wonderfully costumed, good humored, professional and the kids love them! They make the parties spectacular which is why I keep coming back year after year.

5
★★★★★

I have used Robin the Clown's performers for my children's birthday parties eight times. They are always timely, wonderfully costumed, good humored, professional and the kids love them! They make the parties spectacular which is why I keep coming back year after year.

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Awful performer, awful service
I used an Elmo character from RT Clown for my son's 2nd birthday. The performer spoke and interacted with the kids very little, and after 15 minutes of arriving and being with the kids, he went to our drinks and took two water bottles out. I went over and asked him if everything was ok, and he told me "Elmo feels like he is going to pass out" because it was hot in his costume. The weather was actually pretty cool and breezy. He also told me "it was about 125 degrees inside the costume" which made me feel very bad. He then left the area to drink the water, and when he returned, the "momentum" from the kids was pretty much gone. He tried to play with the kids a little more, but it wasn't the same, and he didn't talk very much. Also, he proceeded to pull out games that I had instructed the company I did not want to play, so he didn't seem to know any information beforehand, and he fumbled around a lot with what to do with the kids. At the end when I walked him out, he even apologized to me for not having a great connection with the kids.
When I called and emailed the company to give them this feedback, I was told that they would look into it and get back to me because they had limited office hours over the Jewish holidays. I never heard back from them. I called again and specifically asked to speak with the owner and spoke with the office manager who didn't really listen and tried to turn my story around. She said she would pass my message on to Robin (the owner) and she would get back to me after being closed for another Jewish holiday. I never heard back from Robin.
So, in a nutshell, a very unprofessional performer was sent to our party and the company was extremely unprofessional in not getting back to me to address the issues. Shame that they're in business.

1
★☆☆☆☆

Awful performer, awful service
I used an Elmo character from RT Clown for my son's 2nd birthday. The performer spoke and interacted with the kids very little, and after 15 minutes of arriving and being with the kids, he went to our drinks and took two water bottles out. I went over and asked him if everything was ok, and he told me "Elmo feels like he is going to pass out" because it was hot in his costume. The weather was actually pretty cool and breezy. He also told me "it was about 125 degrees inside the costume" which made me feel very bad. He then left the area to drink the water, and when he returned, the "momentum" from the kids was pretty much gone. He tried to play with the kids a little more, but it wasn't the same, and he didn't talk very much. Also, he proceeded to pull out games that I had instructed the company I did not want to play, so he didn't seem to know any information beforehand, and he fumbled around a lot with what to do with the kids. At the end when I walked him out, he even apologized to me for not having a great connection with the kids.
When I called and emailed the company to give them this feedback, I was told that they would look into it and get back to me because they had limited office hours over the Jewish holidays. I never heard back from them. I called again and specifically asked to speak with the owner and spoke with the office manager who didn't really listen and tried to turn my story around. She said she would pass my message on to Robin (the owner) and she would get back to me after being closed for another Jewish holiday. I never heard back from Robin.
So, in a nutshell, a very unprofessional performer was sent to our party and the company was extremely unprofessional in not getting back to me to address the issues. Shame that they're in business.

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Looking forward to booking my granddaughter's party soon. This would be my third party. After the first party for my kids, (an amazing carnival themed) there was only a very talented face-painter that I wasn't crazy about, but i am glad to hear that RTC is no longer using her. I am the coolest parent at my children's school after the parties they helped me with! Now I will be the coolest grandma! I highly recommend them and am glad I returned for the Lazer-tag the following year. I am confident that they will exceed my expectations again this year for my granddaughter's first birthday!

4
★★★★☆

Looking forward to booking my granddaughter's party soon. This would be my third party. After the first party for my kids, (an amazing carnival themed) there was only a very talented face-painter that I wasn't crazy about, but i am glad to hear that RTC is no longer using her. I am the coolest parent at my children's school after the parties they helped me with! Now I will be the coolest grandma! I highly recommend them and am glad I returned for the Lazer-tag the following year. I am confident that they will exceed my expectations again this year for my granddaughter's first birthday!

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Business Response:

Hi Vita! Thank you for your review Vita. We appreciate your comments on our professionalism. We have been in business for 25 years and our 85% repeat business rate speaks for itself. We have had a great time planning your exciting parties over the years and apologize for the face painter not performing to our (and your) standards. We are glad that the rest of the party was a success and that you decided to use us again in 2008 for the Lazer Tag Party!
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R. T. Clown, Inc.5946
Parent rating:
Location: 461 Altura Way, Manhattan Beach, Los Angeles (citywide), CA
Neighborhood: Los Angeles Citywide Services
Phone: 310.376.2250
Hours: Daily 10am-6pm
Cost: Starts at $165 an hour, depending on the location and the size of the party.
Web: http://www.RTClown.com/

RT Clown is a full-service kids' party and event planning company, able to provide a complete range of services from the simplest party clown to creating and coordinating an entire event.

The company can send over a juggler, a magician, pony rides, educational interactive shows, musicians, inflatables, DJs, strolling players, carnival games, or a character or clown to meet any party needs

3
★★★☆☆

R. T. Clown, Inc.5946
Parent rating:
Location: 461 Altura Way, Manhattan Beach, Los Angeles (citywide), CA
Neighborhood: Los Angeles Citywide Services
Phone: 310.376.2250
Hours: Daily 10am-6pm
Cost: Starts at $165 an hour, depending on the location and the size of the party.
Web: http://www.RTClown.com/

RT Clown is a full-service kids' party and event planning company, able to provide a complete range of services from the simplest party clown to creating and coordinating an entire event.

The company can send over a juggler, a magician, pony rides, educational interactive shows, musicians, inflatables, DJs, strolling players, carnival games, or a character or clown to meet any party needs

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Message from Robin The Clown / R.T. Clown, Inc.

R.T. Clown is celebrating our 25th year in business providing Corporate Entertainment and coordinating Company Picnics and parties. R.T. Clown has worked with many notable corporate clients such as, the Jonathan Club, the Beach Club, Westfield Shopping Centers, The Four Seasons, Ritz-Carlton Laguna Niguel, Brentwood Chamber of Commerce and Merchants Association. We service Celebrity and Private Parties throughout Los Angeles, Ventura, and Orange Counties. Additionally, R.T. Clown provides Holiday Entertainment and Childrens Entertainment including specialty acts, over 200 festive costumed characters, party services, and more!

 

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