American River Bicycle Ctr

★★★★☆

About American River Bicycle Ctr

Hours
Mon - Fri, 9:30am - 6:30pm, Sun - Sat, 9am - 5pm

Sports & Recreation

Sports & Recreation
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I live near the American River Bicycle Center on Folsom Blvd in Sacramento and over the years I have brought several bikes in for repairs. I have always been very happy with their service. \r
Most of the time when they had the

3
★★★★★

I live near the American River Bicycle Center on Folsom Blvd in Sacramento and over the years I have brought several bikes in for repairs. I have always been very happy with their service. \r
Most of the time when they had the

.

Well, after reading some of the reviews both good and bad, I 'took it with a grain of salt' so to speak. Having been in the home remolding business for 20 plus years, it been my observation that many customers are overly picky, and have

3
★★★★★

Well, after reading some of the reviews both good and bad, I 'took it with a grain of salt' so to speak. Having been in the home remolding business for 20 plus years, it been my observation that many customers are overly picky, and have

.

Called the store to ask about attaching a bike trailer. The disinterested employee told me to ditch my kickstand, and when I asked about another alternative, just quickly said - "I don't know" and then didn't say another word. He sounded like he couldn't wait for the phone call to end, and so I will make sure that my business with American River Bicycles never begins.

0
★☆☆☆☆

Called the store to ask about attaching a bike trailer. The disinterested employee told me to ditch my kickstand, and when I asked about another alternative, just quickly said - "I don't know" and then didn't say another word. He sounded like he couldn't wait for the phone call to end, and so I will make sure that my business with American River Bicycles never begins.

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These guys do honest work for a decent price, and they are pretty quick about it. Other places will take weeks. This is the first place I go for parts and minor tune ups.

2
★★★★☆

These guys do honest work for a decent price, and they are pretty quick about it. Other places will take weeks. This is the first place I go for parts and minor tune ups.

Pros: They are honest

Cons: Does not have all the bells and whistles

.

This is a good neighborhood bike shop. I recently took a 10+ year old mountain bike in for service. I hadn't done any real work on this bike since I bought it. The staff did a good job recommending repairs. The work was done professionally and on time. They replaced only the parts which needed replacing and even trued one of the wheels for free. I highly recommend this place.

2
★★★★★

This is a good neighborhood bike shop. I recently took a 10+ year old mountain bike in for service. I hadn't done any real work on this bike since I bought it. The staff did a good job recommending repairs. The work was done professionally and on time. They replaced only the parts which needed replacing and even trued one of the wheels for free. I highly recommend this place.

Pros: Honest, Professional, Competent

Cons: None, really

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Can't believe this moron stays in business. Had the worst experience ever with these half-wits. The owner should be ashamed of himself for either not caring what type of service his employees offer or being so removed that he isn't aware. Either way you get the same result. After my bad experience with them it wasn't hard to find another bike shop that actually treated their customer like they were valued and followed thru with what they were being paid to do!!!

I'm not one to normally take this kind of time to review a business - but these guys warrant it - stay away and tell a friend to do the same. Take your business to someone who values it.

0
★☆☆☆☆

Can't believe this moron stays in business. Had the worst experience ever with these half-wits. The owner should be ashamed of himself for either not caring what type of service his employees offer or being so removed that he isn't aware. Either way you get the same result. After my bad experience with them it wasn't hard to find another bike shop that actually treated their customer like they were valued and followed thru with what they were being paid to do!!!

I'm not one to normally take this kind of time to review a business - but these guys warrant it - stay away and tell a friend to do the same. Take your business to someone who values it.

Pros: None

Cons: Everything

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My husband has been going here for years and is very satisfied with the service. I recently brought my sons bike here for tire repairs after running through a patch of briars on his way home from school. Staff was quick, courteous and professional. Cost was reasonable and bike was ready next day.

Will definitely keep coming here.

2
★★★★☆

My husband has been going here for years and is very satisfied with the service. I recently brought my sons bike here for tire repairs after running through a patch of briars on his way home from school. Staff was quick, courteous and professional. Cost was reasonable and bike was ready next day.

Will definitely keep coming here.

Pros: Professional Staff, Reasonable Cost

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I took my bike into the shop for a routine tune up and to have the breaks and seat adjusted; I scheduled with the staff to pick it up after two of days. When I brought the bike home, I noticed that it still had the same dust and crud in the same spots around the seat and chain as when before I brought it into the store. In otherwords, it's like your friendly neighborhood Jiffy Lube who you can tell didn't actually change any oil because the gaskets are still melted to the metal. Lastly, you get the kind of customer service that can't wait to get off work and go road surfing with their weekend drinking pals unless you 're one of their weekend drinking pals. In the latter case, you're in the clique and you're cool, man, cool. Big disappointment for a specialty bike shop around the American River area. Staff weren't horribly obviously dishonest, but it counts all the same.

0
★☆☆☆☆

I took my bike into the shop for a routine tune up and to have the breaks and seat adjusted; I scheduled with the staff to pick it up after two of days. When I brought the bike home, I noticed that it still had the same dust and crud in the same spots around the seat and chain as when before I brought it into the store. In otherwords, it's like your friendly neighborhood Jiffy Lube who you can tell didn't actually change any oil because the gaskets are still melted to the metal. Lastly, you get the kind of customer service that can't wait to get off work and go road surfing with their weekend drinking pals unless you 're one of their weekend drinking pals. In the latter case, you're in the clique and you're cool, man, cool. Big disappointment for a specialty bike shop around the American River area. Staff weren't horribly obviously dishonest, but it counts all the same.

Pros: Available bike shop in the area.

Cons: Tech and service staff that cannot be trusted.

 

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