Insider Pages Reviews for Samy's Camera

5 Stars: Samy's Pasadena = Friendly, terrific, really helpful, virtually always! (by Aeliot H.)

Aeliot H. — Fri, 12 Jun 2009 00:20:00 GMT

Michelle, (Manager), Jeff (Sales person), Cynthia, Natalie, Juan, "my team" of tech & customer support at Samy's. Are they perfect? They're human. But, they each, typically come thorough for me in fine form.

Under usual circumstances, I wouldn't want to go any where else.

There are a few staff that I won't deal with - and why bother, when there are such great other people such as those I've named. Get "your team" backing you. Samy's Pasadena rocks.

Aeliot A.

1 Stars: Warning--Stay away from Samy's camera!! (by ruby g.)

ruby g. — Mon, 18 May 2009 17:59:00 GMT

These Samy's camera stores are crooked, the staff are lying and rude morons. The good reviews were written by staff members. Over priced and crooked, example: if buying anything make sure you see it first, as once they ring up and take your money you will be told the item needs to be ordered,try to cancel order because you can get quicker and cheaper elsewhere and are then told NO RETURNS on an item you have yet to receive?? Buyer beware!!

3 Stars: Convenient; good inventory; some salespeople more helpful than others (by Letty G.)

Letty G. — Fri, 17 Apr 2009 03:54:00 GMT

You cant beat their hours -- open 7 days. Certainly convenient if you need to pick up any camera accessories at the last minute, instead of ordering online and waiting for the UPS guy to show up. Some salespeoples are less than helpful. But others have been very knowledgeable and easy to talk to.

2 Stars: The good and the bad (by Stephanice K.)

Stephanice K. — Wed, 17 Dec 2008 20:32:00 GMT

Great Selections for pros and kids alike. The price is not too bad if you buy on sale.However, I have the misfortune to get Kevin, a staff that has a attitude, as if he is doing me a favor by selling me a camera, and told me to my face that he has no time to devote as much as 20 minutes to me, since don't I see how many other customers are waiting for his sevices????? He repeated the "20 minutes' four times to me, He said: "what if I spent a whole 20 minutes with you and you decide not to buy, I would be wasting my time, wouldn't I ??" I informed him that I am buying not because of his good service but because today is the last day for the tax free sale, and would have request another salesperson if the store had not been so busy today. I would like to speak with his boss/manager. I understand Kevin is habitually rude and resentful. I wonder why he is still employed ????

1 Stars: Repeatedly Disappointed (by Emily P.)

Emily P. — Mon, 30 Oct 2006 14:03:00 GMT

I live and work in Pasadena, but I have dealt with many pro film shops from Pasadena to Santa Monica and everything in between. Many of the people working at Samy's of Pasadena are severely in need of attitude adjustments. I've finally decided that avoiding these attitudes along with inflated pricing is worth a longer drive.

4 Stars: I liked it (by Matt S.)

Matt S. — Sat, 15 Apr 2006 14:36:00 GMT

It was bustling on a Saturday morning -- pros mixing with us amateurs. All the clerks were busy.

They've got excellent selection, a good set of services, and they're quick to help out in-person.

PROS: Plenty of parking, good selection
CONS: prices are a bit high

2 Stars: Really bad customer service (by Kari R.)

Kari R. — Thu, 17 Nov 2005 13:41:00 GMT

Samy's camera on Walnut seems to have fairly good prices, but the customer service is terrible. Both times I have called the people on the phone acted like I was such a huge inconvenience for even calling. I wanted to ask about prices on prints, so I told them this. I was transferred to the camera dept. I sat on hold for at least 5 minutes. Then the guy in the camera dept transferred me back to the original woman. She had a very snotty and self-righteous tone with me. I never even got to ask my question. I told her I was taking my business elsewhere and hung up.

3 Stars: Samys Camera (by jennifer j.)

jennifer j. — Fri, 23 Sep 2005 13:44:00 GMT

An ad in the LA Times prompted me to go to Samy's. They have a good selection and friendly staff, but I would say their regular prices are just ok. They have great sales, though, so if you find something in one of their ads, it's probably cheaper than the competition.

4 Stars: Good camera shop (by Dave D.)

Dave D. — Wed, 25 May 2005 15:22:00 GMT

The pleasant, knowledgeable staff will help you select a camera the best suits your needs, and not necessarily the most expensive one. They also develop both traditional and digital photos. They carry all types and sizes of film, darkroom equipment and supplies. They also have video equipment.