Eichelberger, Clinton, Dvm - Newbury Park Veterinary Clinic

★★★★☆
  • 1536 Newbury Rd # A

    Newbury Park, CA 91320

    Map & Directions
  • 805-498-3684

About Eichelberger, Clinton, Dvm - Newbury Park Veterinary Clinic

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Don't know why the reviews online of this place are so stellar...Our pet became sick right after a visit (about 2 months ago...still makes me mad when i think about it now) and the vet refused to return our calls and messages (talking again and again to a receptionist and hearing them say "we'll ask the doctor and get back to you right away" for days and days is INFURIATING). I will not be returning...they don't seem to care about patient's (or at least our pet's) wellbeing.

Inside it is nothing special (nothing bad though)...standard vet office, standard prices. All vets seem to be money hungry these days and this clinic seems to be no different (can't "fault" them since EVERY vet is anxious for money now that the economy is so bad and more and more people are cutting back on pet expenses).

2
★★☆☆☆

Don't know why the reviews online of this place are so stellar...Our pet became sick right after a visit (about 2 months ago...still makes me mad when i think about it now) and the vet refused to return our calls and messages (talking again and again to a receptionist and hearing them say "we'll ask the doctor and get back to you right away" for days and days is INFURIATING). I will not be returning...they don't seem to care about patient's (or at least our pet's) wellbeing.

Inside it is nothing special (nothing bad though)...standard vet office, standard prices. All vets seem to be money hungry these days and this clinic seems to be no different (can't "fault" them since EVERY vet is anxious for money now that the economy is so bad and more and more people are cutting back on pet expenses).

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I first met Dr. Eichelberger when he was working at the Veterinary Medical and Surgical Center in Ventura. He took care of our chocolate Labrador who had a stroke and was unable to walk. Dr. Eichelberger was extremely caring, and gave us all the options with more compassion than one would expect. He went above and beyond to take care of our dog, who eventually learned to walk again.Although we live in Santa Barbara, we do not hesitate to travel the one hour with our other two dogs to see Dr. Eichelberger. His knowledge and caring is remarkable. His staff is professional and they always passed my phone messages on the Dr. E. Dr. E always returns my calls, many times late at night, because he knows I am concerned about my dogs and he does not want me to worry., He is fantastic! I know you will agree with me,

5
★★★★★

I first met Dr. Eichelberger when he was working at the Veterinary Medical and Surgical Center in Ventura. He took care of our chocolate Labrador who had a stroke and was unable to walk. Dr. Eichelberger was extremely caring, and gave us all the options with more compassion than one would expect. He went above and beyond to take care of our dog, who eventually learned to walk again.Although we live in Santa Barbara, we do not hesitate to travel the one hour with our other two dogs to see Dr. Eichelberger. His knowledge and caring is remarkable. His staff is professional and they always passed my phone messages on the Dr. E. Dr. E always returns my calls, many times late at night, because he knows I am concerned about my dogs and he does not want me to worry., He is fantastic! I know you will agree with me,

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We recently switched to NP Vet Clinic from another local vet with whom we were not very happy. So far, we've seen 2 out of three docs there (Hyman and Caman) and they're both extremely kind, caring and most of all clinically excellent vets. My spouse is an MD and can ask a lot of detailed questions - they've both taken tons of time to ensure all our questions are answered and we're comfortable with the plan for each of our cats. Their approach is caring and sharp, with a focus on agreeing with the pet owner on a treatment plan - as opposed to ordering every test imaginable and making you feel guilty if you question the reason for the test or the cost. They will actually review a range of testing and treatment options with you and let you decide what's best for you and your pet.

The office staff is professional, knowledgeable, friendly, and goes out of their way to help. I've seen a few examples of them showing great caring to owners with sick or injured pets, just in the short time we've been going there. I highly recommend them, and wish we'd found them sooner.

The only reason I didn't give them a 5 star rating is the short time we've been seeing them - we haven't had any major procedures or emergencies with them (thankfully!), just fairly routine types of care.

4
★★★★☆

We recently switched to NP Vet Clinic from another local vet with whom we were not very happy. So far, we've seen 2 out of three docs there (Hyman and Caman) and they're both extremely kind, caring and most of all clinically excellent vets. My spouse is an MD and can ask a lot of detailed questions - they've both taken tons of time to ensure all our questions are answered and we're comfortable with the plan for each of our cats. Their approach is caring and sharp, with a focus on agreeing with the pet owner on a treatment plan - as opposed to ordering every test imaginable and making you feel guilty if you question the reason for the test or the cost. They will actually review a range of testing and treatment options with you and let you decide what's best for you and your pet.

The office staff is professional, knowledgeable, friendly, and goes out of their way to help. I've seen a few examples of them showing great caring to owners with sick or injured pets, just in the short time we've been going there. I highly recommend them, and wish we'd found them sooner.

The only reason I didn't give them a 5 star rating is the short time we've been seeing them - we haven't had any major procedures or emergencies with them (thankfully!), just fairly routine types of care.

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