Escrow Control Co

★★★☆☆

About Escrow Control Co

Real Estate

Real Estate
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ATTENTION!!!!!!! This is my experience with this company: in the middle of a transaction, they have disappeared !! The website is no longer accessile, the telephone number is no longer active and the email bounced back!
I am still waiting

3
★★★★★

ATTENTION!!!!!!! This is my experience with this company: in the middle of a transaction, they have disappeared !! The website is no longer accessile, the telephone number is no longer active and the email bounced back!
I am still waiting

.

Don't ever waste your time and investment in this place. If I knew they were this bad, I would have never entrusted my escrow in their hands. I waited nearly 3 weeks with no word from them, then they tell me in order to expedite things that i should go to the County and get tax clearance myself. Later, I find out I'm over charged for closing costs and instead of apologizing the Director, Chuck, yells at me for questioning the escrow fees and hangs up on me...yes, the man actually hung up on his client. I've been pretty polite through out the process because I just want to close escrow, but I will definitely complain with the Business Bureau, higher management, and whatever regulation board exists for this industry. They don't deserve to stay in business. Would like to give zero stars if I could.

1
★☆☆☆☆

Don't ever waste your time and investment in this place. If I knew they were this bad, I would have never entrusted my escrow in their hands. I waited nearly 3 weeks with no word from them, then they tell me in order to expedite things that i should go to the County and get tax clearance myself. Later, I find out I'm over charged for closing costs and instead of apologizing the Director, Chuck, yells at me for questioning the escrow fees and hangs up on me...yes, the man actually hung up on his client. I've been pretty polite through out the process because I just want to close escrow, but I will definitely complain with the Business Bureau, higher management, and whatever regulation board exists for this industry. They don't deserve to stay in business. Would like to give zero stars if I could.

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Don't ever waste your time and investment in this place. If I knew they were this bad, I would have never entrusted my escrow in their hands. I waited nearly 3 weeks with no word from them, then they tell me in order to expedite things that i should go to the County and get tax clearance myself. Later, I find out I'm over charged for closing costs and instead of apologizing the Director, Chuck, yells at me for questioning the escrow fees and hangs up on me...yes, the man actually hung up on his client. I've been pretty polite through out the process because I just want to close escrow, but I will definitely complain with the Business Bureau, higher management, and whatever regulation board exists for this industry. They don't deserve to stay in business. Would like to give zero stars if I could.

0
★☆☆☆☆

Don't ever waste your time and investment in this place. If I knew they were this bad, I would have never entrusted my escrow in their hands. I waited nearly 3 weeks with no word from them, then they tell me in order to expedite things that i should go to the County and get tax clearance myself. Later, I find out I'm over charged for closing costs and instead of apologizing the Director, Chuck, yells at me for questioning the escrow fees and hangs up on me...yes, the man actually hung up on his client. I've been pretty polite through out the process because I just want to close escrow, but I will definitely complain with the Business Bureau, higher management, and whatever regulation board exists for this industry. They don't deserve to stay in business. Would like to give zero stars if I could.

Pros: nothing, nada, zip

Cons: rude, dishonest, awful customer service, and sloooooow

 

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