Toys R US

★★★★☆
  • 11136 Jefferson Blvd

    Culver City, CA 90230

    Map & Directions
  • 310-398-5775

About Toys R US

Hours
Sun 10am-8pm, Mon-Fri 10am-9:30pm, Sat 9am-9:30pm

Shopping

Shopping
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3.8 5
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I made an order with Toy's R Us on 11/30/09 and i cannot get any information on my order with the customer service department in the Culver City Store. They hang up the phone in your face each time I call to see if my merchandise has arrived to their location. I think that someone should be cordial enough to at least answer the phone and transfer us to department that can answer our questions. I have called for over 1 hour and still no answer. I will never buy from Toys R Us Again they Stink. Taking your money is all they want to do and that is a shitty deal...

0
★☆☆☆☆

I made an order with Toy's R Us on 11/30/09 and i cannot get any information on my order with the customer service department in the Culver City Store. They hang up the phone in your face each time I call to see if my merchandise has arrived to their location. I think that someone should be cordial enough to at least answer the phone and transfer us to department that can answer our questions. I have called for over 1 hour and still no answer. I will never buy from Toys R Us Again they Stink. Taking your money is all they want to do and that is a shitty deal...

Pros: NONE

Cons: WORST CUSTOMER SERVICE IN CULVER CITY

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For a large chain store, this particular location has very good customer service. The store is well-organized, well-maintained, well-stocked, and has a nice selection of baby items as well.

4
★★★★☆

For a large chain store, this particular location has very good customer service. The store is well-organized, well-maintained, well-stocked, and has a nice selection of baby items as well.

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Great store, I've been here a couple times since it's near my work. Huge store like most Toys R Us and very well organized so things are easy to find. They also have a large amount of stocked items so if you can't find something on the shelf ask them to check in the back. I ordered a tricycle here and it came in just a few days. They also have great sales and coupons.

5
★★★★★

Great store, I've been here a couple times since it's near my work. Huge store like most Toys R Us and very well organized so things are easy to find. They also have a large amount of stocked items so if you can't find something on the shelf ask them to check in the back. I ordered a tricycle here and it came in just a few days. They also have great sales and coupons.

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As usual madness, but when you do find someone to help tey are usually helpful.

4
★★★★☆

As usual madness, but when you do find someone to help tey are usually helpful.

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.

The place to shop for kids for all ages. I shop at toys r us because they have any toy that my kids wants, and my kids can run and play with the toys with out any one getting up set.

2
★★★★★

The place to shop for kids for all ages. I shop at toys r us because they have any toy that my kids wants, and my kids can run and play with the toys with out any one getting up set.

 

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