Autopia Detail

★★☆☆☆
  • 2172 N Main St

    Walnut Creek, CA 94596

    Map & Directions
  • 925-934-1603

About Autopia Detail

Hours
Daily, 8am - 6pm

Automotive

Automotive
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2.0 3
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Cashier repeatedly asked for my PIN number when I used my credit card number and was very annoyed when I said he didn't need a PIN for a credit card transaction. The next day my bank called to alert me to attempted fraudulant activity using my credit card number. Manager/Owner of Autopia would not speak to me, or return my phone calls. I have filed a police report.

0
★☆☆☆☆

Cashier repeatedly asked for my PIN number when I used my credit card number and was very annoyed when I said he didn't need a PIN for a credit card transaction. The next day my bank called to alert me to attempted fraudulant activity using my credit card number. Manager/Owner of Autopia would not speak to me, or return my phone calls. I have filed a police report.

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This Autopia is not in your best location being off a busy street (N. Main) in Walnut Creek. This is a good place for a good quick car wash. I usually go with the Works Wash which is about $30 that covers the interior vacuuming, touchless car wash, towel dry, tire trim and rim cleaning. They have a good size waiting area both inside & out w/ a computer w/ free internet and a cafe that is open in the morning. Some cons would be that you have to remind them about putting in the fragrance and if you are the type where you like to watch your car while they wash, this is probably not the place for you.

4
★★★★☆

This Autopia is not in your best location being off a busy street (N. Main) in Walnut Creek. This is a good place for a good quick car wash. I usually go with the Works Wash which is about $30 that covers the interior vacuuming, touchless car wash, towel dry, tire trim and rim cleaning. They have a good size waiting area both inside & out w/ a computer w/ free internet and a cafe that is open in the morning. Some cons would be that you have to remind them about putting in the fragrance and if you are the type where you like to watch your car while they wash, this is probably not the place for you.

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I was about to take in my leased car for trade-in when I decided that I would spend a good penny to get it completely cleaned - inside and out. I pretty much paid for everything I could to make sure that I got back a car in great condition. I was completely screwed!!

I clearly said clean every nook and cranny, vacuum the trunk because it's empty, and make sure the carpets are in great condition. A half hour later, I had to speed out of there and everything looked good on the surface. The next day, I went to take the car in and opened the trunk to find that it hadn't been touched. No one bothered to vacuum it. They didn't event vacuum the leather seats which were full of debris in the cracks (something that would have EASILY been cleaned with a vacuum cleaner). They didn't vacuum under the seats so I had to pick gum wrappers and small pieces of debris with my fingers to try and make it look nice. The cup holder wasn't even wiped down. There were coffee drips still on the center area. I paid nearly $60 for something I could have done myself in 15 minutes.

Truly disappointed and won't be going back nor will I recommend this place to anyone. Save your money and go somewhere else. If you're going to charge ridiculous amounts just because you're in Walnut Creek, do the job.

0
★☆☆☆☆

I was about to take in my leased car for trade-in when I decided that I would spend a good penny to get it completely cleaned - inside and out. I pretty much paid for everything I could to make sure that I got back a car in great condition. I was completely screwed!!

I clearly said clean every nook and cranny, vacuum the trunk because it's empty, and make sure the carpets are in great condition. A half hour later, I had to speed out of there and everything looked good on the surface. The next day, I went to take the car in and opened the trunk to find that it hadn't been touched. No one bothered to vacuum it. They didn't event vacuum the leather seats which were full of debris in the cracks (something that would have EASILY been cleaned with a vacuum cleaner). They didn't vacuum under the seats so I had to pick gum wrappers and small pieces of debris with my fingers to try and make it look nice. The cup holder wasn't even wiped down. There were coffee drips still on the center area. I paid nearly $60 for something I could have done myself in 15 minutes.

Truly disappointed and won't be going back nor will I recommend this place to anyone. Save your money and go somewhere else. If you're going to charge ridiculous amounts just because you're in Walnut Creek, do the job.

Pros: convenient location

Cons: overpriced, don't take into account your recommendations, don't do as promised

 

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