Maggie Moo's

★☆☆☆☆
  • 1570 Camino De La Reina

    San Diego, CA 92108

    Map & Directions
  • 619-574-6667

About Maggie Moo's

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Food

Food
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I bought an ice cream at MaggieMoo's on Jan. 2, 2010. The listed price on the menu for the large store creation was listed as $5.99 on their menu. Let me mention now that no where on the menu did it say there was a "premium topping fee." After being rung up and told that my total was $6.24, I had no problem with it, at first. Looking at my receipt after that, I noticed the $5.99 charge was followed by a "PREM TOP" charge of 25 cents. Now this doesn't seem like a big deal at first. I asked the employee what the charge was for, since I had not added another topping. She looked at me, and was very rude, saying "I don't know what that is, but we charge everyone that fee." So I looked at her and said, well that doesn't make any sense. She rudely replied that I should contact the manager after 5pm. Later I did call and speak to "Travis" the store manager. I asked him about the fee, and he told me that they charged that tax to everyone. I asked if it was listed somewhere, and he replied "no." He further explained that it was a tax on any dairy product they sell. I told him I believed this to be illegal and he replied, well you can find out. Their service was terrible, and I believe the fee they are charging to be illegal.

0
★☆☆☆☆

I bought an ice cream at MaggieMoo's on Jan. 2, 2010. The listed price on the menu for the large store creation was listed as $5.99 on their menu. Let me mention now that no where on the menu did it say there was a "premium topping fee." After being rung up and told that my total was $6.24, I had no problem with it, at first. Looking at my receipt after that, I noticed the $5.99 charge was followed by a "PREM TOP" charge of 25 cents. Now this doesn't seem like a big deal at first. I asked the employee what the charge was for, since I had not added another topping. She looked at me, and was very rude, saying "I don't know what that is, but we charge everyone that fee." So I looked at her and said, well that doesn't make any sense. She rudely replied that I should contact the manager after 5pm. Later I did call and speak to "Travis" the store manager. I asked him about the fee, and he told me that they charged that tax to everyone. I asked if it was listed somewhere, and he replied "no." He further explained that it was a tax on any dairy product they sell. I told him I believed this to be illegal and he replied, well you can find out. Their service was terrible, and I believe the fee they are charging to be illegal.

Pros: none

Cons: lying about pricing, charging hidden fees

 

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