Golden Spoke Bike Shop

★★★★☆

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I find it very disturbing that one of my customers was treated poorly. Ill take the blame for a less than perfect tune-up. This spring I found I needed emergency heart surgery for an aneurysm that was ready to burst. This laid me up for 3 months right at the height of bicycle season. My ace mechanic of many years, Ill put up against any mechanic in the state, needed total knee reconstruction surgery: ACL PCL and cadaver tendons. He was in turn laid up for more than 3 months. If you had stepped up and told us, hey this sucks, it ant right, wed jump in make it right I would find out who did the job and educate them on the right way to tune up, or send them packing. You did the bicycle world a total disservice by not telling us. Sometimes its easier to pitch a fit, but youre not helping yourself or I make my shop a better place. Ive been at this for over 30 years, the only way I have lasted this long, is by doing my very best possible for our customers.

5
★★★★★

I find it very disturbing that one of my customers was treated poorly. Ill take the blame for a less than perfect tune-up. This spring I found I needed emergency heart surgery for an aneurysm that was ready to burst. This laid me up for 3 months right at the height of bicycle season. My ace mechanic of many years, Ill put up against any mechanic in the state, needed total knee reconstruction surgery: ACL PCL and cadaver tendons. He was in turn laid up for more than 3 months. If you had stepped up and told us, hey this sucks, it ant right, wed jump in make it right I would find out who did the job and educate them on the right way to tune up, or send them packing. You did the bicycle world a total disservice by not telling us. Sometimes its easier to pitch a fit, but youre not helping yourself or I make my shop a better place. Ive been at this for over 30 years, the only way I have lasted this long, is by doing my very best possible for our customers.

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the sales guy is really nice. That is the only positive thing I can write about the Golden Spoke Bike Shop. I made the mistake of having their mechanic give my bike a full tune-up at the sum of $79.99. After I got it back the derailleur was off, there was a screw missing from one of the shifters and the bearings of the rear wheel were grinding with a bunch of dirt in it. Unfortunately the mechanic was not too happy about trying to fix it and was unable to correct the issues. Just another example that it really is a better idea to do these types of things yourself when you have the time and skill. Total bummer!

0
★☆☆☆☆

the sales guy is really nice. That is the only positive thing I can write about the Golden Spoke Bike Shop. I made the mistake of having their mechanic give my bike a full tune-up at the sum of $79.99. After I got it back the derailleur was off, there was a screw missing from one of the shifters and the bearings of the rear wheel were grinding with a bunch of dirt in it. Unfortunately the mechanic was not too happy about trying to fix it and was unable to correct the issues. Just another example that it really is a better idea to do these types of things yourself when you have the time and skill. Total bummer!

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the best service i ever had. i took my bike in there to get thicker tubes and my gears adjusted. i expected to leave it for a day or two and pay about 40 -50 dollars. they ended up, fixing my gears and installing the tubes right there on the spot for me. they also adjusted my brakes and headset free of charge. i got away with 25.00 of labor plus the cost on the thick tubes. real cheap. real good. recomend it to anyone.

5
★★★★★

the best service i ever had. i took my bike in there to get thicker tubes and my gears adjusted. i expected to leave it for a day or two and pay about 40 -50 dollars. they ended up, fixing my gears and installing the tubes right there on the spot for me. they also adjusted my brakes and headset free of charge. i got away with 25.00 of labor plus the cost on the thick tubes. real cheap. real good. recomend it to anyone.

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It is one of the smallest shops i have ever been in, but with just as much inventory as a regular bike shop. they have one of the best selections of bmx accesories and bmx bikes i have ever seen. they are well equipped with complete mountain bikes and tons of great high end accesories. they also carry a full line of specialized road bikes and they are not affraid to make you a deal. which is what i have to compliment this small shop on most. their super freindly, super fast service, and beyond cheap prices. just ask for Rufus, and i guarantee you'll never go to another bike shop as long as you live. even if you need a quick fix, and your 1000 miles away. it is worth it to walk the bike.

5
★★★★★

It is one of the smallest shops i have ever been in, but with just as much inventory as a regular bike shop. they have one of the best selections of bmx accesories and bmx bikes i have ever seen. they are well equipped with complete mountain bikes and tons of great high end accesories. they also carry a full line of specialized road bikes and they are not affraid to make you a deal. which is what i have to compliment this small shop on most. their super freindly, super fast service, and beyond cheap prices. just ask for Rufus, and i guarantee you'll never go to another bike shop as long as you live. even if you need a quick fix, and your 1000 miles away. it is worth it to walk the bike.

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