Applied Pressure Press

★☆☆☆☆
  • 9555 Owensmouth Ave

    Chatsworth, CA 91311

    Map & Directions
  • 818-576-0887

About Applied Pressure Press

Categories
  • Advertising
  • Screen Printing
  • Clothing Stores
Details
  • Embroidery

Shopping

Shopping
More choices in Chatsworth:
Resultset_next

AttractiveWear.net

9547 Cozycroft Ave Chatsworth, CA

Resultset_next

Dash

4774 Park Granada Ste 5 Calabasas, CA

1.0 1
Hi! Sign in to let us know how Applied Pressure Press was?
Write a Review
.

Applied Pressure failed to produced the quality they insured me I would receive when I placed my screen printing orders with them. The project was estimated to take 2 weeks but took 1.5 months. After receiving my order, the items had been damaged due to mishandling (interior tags melted to the fabric and black ink spots on my graphics). I paid for removal of 3 tags but only received 1 tag removal. Each time I called for a follow up on my order, I was placed on hold or hung up on. One day it took me 5 attempts to receive progress information. 4 out of the 5 calls lead to being on hold for 15 minutes and/or being hung up on. When I finally reached an employee, I was left with numerous excuses about how come my project was delayed for weeks and why they hadn't returned calls or emails, citing personal reasons and busy schedules. Once the projects were completed, I expected my shipment within 3 business days but did not receive any packages. After inquiring about my shipment, the representative handling my project, sent me numerous emails and phone calls stating that the package was sent 3 days prior. Finally at wits end, I demanded for a 5th time a tracking order for my shipment only to receive another excuse saying they never received my product from the manufacture and they hadn't completed my order. How could that be, when I had been communicating with them for weeks regarding this order? The next day I received another email and call stating they made a mistake and that they found my shipment in their warehouse. The order had never been shipped as promise.

My best advice: do not do business with this company if you expect great customer service or have any sort of time table that you must abide to.

0
★☆☆☆☆

Applied Pressure failed to produced the quality they insured me I would receive when I placed my screen printing orders with them. The project was estimated to take 2 weeks but took 1.5 months. After receiving my order, the items had been damaged due to mishandling (interior tags melted to the fabric and black ink spots on my graphics). I paid for removal of 3 tags but only received 1 tag removal. Each time I called for a follow up on my order, I was placed on hold or hung up on. One day it took me 5 attempts to receive progress information. 4 out of the 5 calls lead to being on hold for 15 minutes and/or being hung up on. When I finally reached an employee, I was left with numerous excuses about how come my project was delayed for weeks and why they hadn't returned calls or emails, citing personal reasons and busy schedules. Once the projects were completed, I expected my shipment within 3 business days but did not receive any packages. After inquiring about my shipment, the representative handling my project, sent me numerous emails and phone calls stating that the package was sent 3 days prior. Finally at wits end, I demanded for a 5th time a tracking order for my shipment only to receive another excuse saying they never received my product from the manufacture and they hadn't completed my order. How could that be, when I had been communicating with them for weeks regarding this order? The next day I received another email and call stating they made a mistake and that they found my shipment in their warehouse. The order had never been shipped as promise.

My best advice: do not do business with this company if you expect great customer service or have any sort of time table that you must abide to.

Pros: In Los Angeles

Cons: Staff, product quality, communication and service

 

Wait, you're the expert.

If you've been to or used Applied Pressure Press, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review