Zaun Glass Co Inc

★☆☆☆☆
  • 1218 W Magnolia Blvd

    Burbank, CA 91506

    Map & Directions
  • 323-849-1353

About Zaun Glass Co Inc

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Home & Garden

Home & Garden
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I had been warned about using them, but I decided to give them a chance. Bad decision. They couldn't even deliver a single piece of glass in a prompt fashion without my following up on the order when it was not delivered within the weekly time frame given.

I was impressed with their delivery person, however, and wanted him to fix my sliding glass door. I scheduled weeks in advance in order to get him. He was to be at my home at 7:30 am. He never showed and I never got a call. When I called and talked with a sales girl, I was told he had called in sick. They have one scheduler, Jim, who has yet to call me about the cancellation of my appointment.

They were unconcerned about standing me up and could have cared less when I told them I wasn't interested in rescheduling because I was tired of being jerked around. All I got was a hang up.

Bad business and riddled with incompetency.

1
★☆☆☆☆

I had been warned about using them, but I decided to give them a chance. Bad decision. They couldn't even deliver a single piece of glass in a prompt fashion without my following up on the order when it was not delivered within the weekly time frame given.

I was impressed with their delivery person, however, and wanted him to fix my sliding glass door. I scheduled weeks in advance in order to get him. He was to be at my home at 7:30 am. He never showed and I never got a call. When I called and talked with a sales girl, I was told he had called in sick. They have one scheduler, Jim, who has yet to call me about the cancellation of my appointment.

They were unconcerned about standing me up and could have cared less when I told them I wasn't interested in rescheduling because I was tired of being jerked around. All I got was a hang up.

Bad business and riddled with incompetency.

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