Waterford

★☆☆☆☆
  • 25800 Industrial Blvd

    Hayward, CA 94545

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25200 Carlos Bee Blvd Hayward, CA

1.4 5
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I lived here from January 10- March 11.

The leasing office is rude. Katrina is so rude and has a fake smile when she speaks to tenants. The new maintenance manager is new so he likes to charge any costs to repair towards the tenants. When we left, we know we were going to get our deposit back, but we did not. Our deposit was $600 and they actually charged us $163. On top of that a grand total of $730. If you want to pay that much for them to put the unit back up once it is ready for new tenants be my guest. We expected to pay no more than $300 from our $600 deposit towards fixates such as cleaning and carpet cleaning. They charged us labor up the ??yin-yang?. In addition, they charged us for marks on the countertops that were there before we moved. Make sure you get everything in writing and everything marked before.

1
★☆☆☆☆

I lived here from January 10- March 11.

The leasing office is rude. Katrina is so rude and has a fake smile when she speaks to tenants. The new maintenance manager is new so he likes to charge any costs to repair towards the tenants. When we left, we know we were going to get our deposit back, but we did not. Our deposit was $600 and they actually charged us $163. On top of that a grand total of $730. If you want to pay that much for them to put the unit back up once it is ready for new tenants be my guest. We expected to pay no more than $300 from our $600 deposit towards fixates such as cleaning and carpet cleaning. They charged us labor up the ??yin-yang?. In addition, they charged us for marks on the countertops that were there before we moved. Make sure you get everything in writing and everything marked before.

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I could write about this all day! Let me begin by saying I noticed the reviews were bad for this complex and even though management has improved a lot of its downfalls, I did not renew my lease for a reason.

The pool area is nice, but the spa seems to be broken frequently. The gym is ok. The apartment is spacious. I really liked the maintenance team, they were really quick and efficient with any maintenance requests. Management brought in some bright lights for the entire complex to stay brighter at night...less scary when you have to walk to and from your car.

The low points are as follows:

THIS PLACE IS INCREDIBLY EXPENSIVE. They charge for EVERYTHING. Laundry units, extra deposits for animals, you name it they charge for it. The advertised rent is never what it really is. They don't include utilities, so water and PG&E are paid for on your own. They also tack on an extra $15 for garbage onto your rent.

Every apartment is allotted ONE DESIGNATED PARKING SPOT and it isn't even necessarily close to your apartment building, unless you're lucky. Any additional designated parking spaces require $25 extra a month. If you don't wanna pay that, you've got "first come, first serve" parking that require a parking pass.

That leads me to security. Security has major issues at this place. They crack down on the young people but can't seem to be found anywhere else. There was a huge fight outside my apartment, and they were no where near it. I also found a bullet casing (yes, a bullet) outside our building too. They're strict on drugs, and that means even if you have a prescription, that can't be done on the property. if you or your guest do not have a parking pass, consider yourself towed. Security is all up in your business, especially if you need frequent parking passes.

I guess they never used their gate before, but they do now. They're trying to be high-security. You have to have a LAND LINE in order to buzz people in when the gates close. WHO HAS LAND LINES ANYMORE?

Yes, police are here frequently, whether it be for parolees or warrants or whatever. At least they come when they're called. All in all, it's a nice place in theory, but I wouldn't want to live there again, even for the big spacious apartment and gym.

2
★★☆☆☆

I could write about this all day! Let me begin by saying I noticed the reviews were bad for this complex and even though management has improved a lot of its downfalls, I did not renew my lease for a reason.

The pool area is nice, but the spa seems to be broken frequently. The gym is ok. The apartment is spacious. I really liked the maintenance team, they were really quick and efficient with any maintenance requests. Management brought in some bright lights for the entire complex to stay brighter at night...less scary when you have to walk to and from your car.

The low points are as follows:

THIS PLACE IS INCREDIBLY EXPENSIVE. They charge for EVERYTHING. Laundry units, extra deposits for animals, you name it they charge for it. The advertised rent is never what it really is. They don't include utilities, so water and PG&E are paid for on your own. They also tack on an extra $15 for garbage onto your rent.

Every apartment is allotted ONE DESIGNATED PARKING SPOT and it isn't even necessarily close to your apartment building, unless you're lucky. Any additional designated parking spaces require $25 extra a month. If you don't wanna pay that, you've got "first come, first serve" parking that require a parking pass.

That leads me to security. Security has major issues at this place. They crack down on the young people but can't seem to be found anywhere else. There was a huge fight outside my apartment, and they were no where near it. I also found a bullet casing (yes, a bullet) outside our building too. They're strict on drugs, and that means even if you have a prescription, that can't be done on the property. if you or your guest do not have a parking pass, consider yourself towed. Security is all up in your business, especially if you need frequent parking passes.

I guess they never used their gate before, but they do now. They're trying to be high-security. You have to have a LAND LINE in order to buzz people in when the gates close. WHO HAS LAND LINES ANYMORE?

Yes, police are here frequently, whether it be for parolees or warrants or whatever. At least they come when they're called. All in all, it's a nice place in theory, but I wouldn't want to live there again, even for the big spacious apartment and gym.

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These are the absolute worst apartments EVER. The front office - although mildly friendly are basically completely useless to anything having to do with the property. The washers and dryers can barely fit 3 bath towels and when filled with 1/2 of a normal load they just fill with water and don't drain. Plus they're expensive and frequently out of order.The people at the apartments are a bunch of dumb shady "african americans" if you can call them that!

I honestly don't have anything against black people but THESE people are GHETTO!!!! hip hop at all hours of the day, sexual assaults on the property, robbery, car break-ins, car theft, FREQUENT gunshots, and people smoking bud walking around like it's not illegal. Only because they KNOW the property management won't do ANYTHING about it!

Ive even had the POLICE on one of their frequent trips to the property tell me to move out - they literally said "don't move here - its REALLY bad, we're here everyday"I cannot stress enough that the residents here are GHETTO GHETTO IGNORANT people.

1
★☆☆☆☆

These are the absolute worst apartments EVER. The front office - although mildly friendly are basically completely useless to anything having to do with the property. The washers and dryers can barely fit 3 bath towels and when filled with 1/2 of a normal load they just fill with water and don't drain. Plus they're expensive and frequently out of order.The people at the apartments are a bunch of dumb shady "african americans" if you can call them that!

I honestly don't have anything against black people but THESE people are GHETTO!!!! hip hop at all hours of the day, sexual assaults on the property, robbery, car break-ins, car theft, FREQUENT gunshots, and people smoking bud walking around like it's not illegal. Only because they KNOW the property management won't do ANYTHING about it!

Ive even had the POLICE on one of their frequent trips to the property tell me to move out - they literally said "don't move here - its REALLY bad, we're here everyday"I cannot stress enough that the residents here are GHETTO GHETTO IGNORANT people.

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IF YOU ARE CONSIDERING MOVING HERE YOU DEFINITELY NEED TO RETHINK YOUR PLANS.I'VE BEEN HERE ONLY 9 MONTHS AND ALREADY HAVE HAD MY MOVING TRUCK STOLEN THE DAY I MOVED IN,MY BUDDY WHO WAS VISITING HAD HIS CAR ROBBED,CONSTANT PROBLEMS WITH PEOPLE PARKING IN MY STALL,WILD KIDS EVERYWHERE,LOUD AND DRUNK NEIGHBORS,MY DOOR HAS GOTTEN EGGED 3 TIMES,AND LAST BUT NOT LEAST, I WAS FLOODED OUT OF MY APARTMENT DUE TO THE DRUNK NEIGHBORS UPSTAIRS FIGHTIND AND SETTING OFF THEIR SPRINKLER SYSTEM.AND THE MOST DISTURBING PART OF IT IS THE MAINTANANCE TEAM HERE IS A ABSOLUT JOKE.IT'S LIKE PULLING TEETH TO GET THEM TO DO A JOB RIGHT,VERY POOR WORKMANSHIP AND QUALITY WHEN THEY DO THE WORK,THEIR ONLY CONCERN IS LUNCH!!!!YOU DO NOT HAVE TO BELIEVE THIS,BUT THIS IS MY EXPERIENCE HERE AT WATERFORD,IT SHOULD BE CALLED THE SWAMPFORD BECAUSE ALL THE PONDS ARE GREEN AND DIRTY,THE POND ON MY PATIO SIDE FOUNTAIN HAS'NT WORKED SINCE THE DAY I MOVED IN.DO NOT MOVE HERE!!!!!!!!!

1
★☆☆☆☆

IF YOU ARE CONSIDERING MOVING HERE YOU DEFINITELY NEED TO RETHINK YOUR PLANS.I'VE BEEN HERE ONLY 9 MONTHS AND ALREADY HAVE HAD MY MOVING TRUCK STOLEN THE DAY I MOVED IN,MY BUDDY WHO WAS VISITING HAD HIS CAR ROBBED,CONSTANT PROBLEMS WITH PEOPLE PARKING IN MY STALL,WILD KIDS EVERYWHERE,LOUD AND DRUNK NEIGHBORS,MY DOOR HAS GOTTEN EGGED 3 TIMES,AND LAST BUT NOT LEAST, I WAS FLOODED OUT OF MY APARTMENT DUE TO THE DRUNK NEIGHBORS UPSTAIRS FIGHTIND AND SETTING OFF THEIR SPRINKLER SYSTEM.AND THE MOST DISTURBING PART OF IT IS THE MAINTANANCE TEAM HERE IS A ABSOLUT JOKE.IT'S LIKE PULLING TEETH TO GET THEM TO DO A JOB RIGHT,VERY POOR WORKMANSHIP AND QUALITY WHEN THEY DO THE WORK,THEIR ONLY CONCERN IS LUNCH!!!!YOU DO NOT HAVE TO BELIEVE THIS,BUT THIS IS MY EXPERIENCE HERE AT WATERFORD,IT SHOULD BE CALLED THE SWAMPFORD BECAUSE ALL THE PONDS ARE GREEN AND DIRTY,THE POND ON MY PATIO SIDE FOUNTAIN HAS'NT WORKED SINCE THE DAY I MOVED IN.DO NOT MOVE HERE!!!!!!!!!

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These apartments are awful. The amount of money you're paying could get you something nice somewhere else. We actually had to deal with a hostage situation in our building one night....a hostage situation! The neighborhood is bad, the apartments are bad and the management is a joke. Parking is awful! You only get one space and your guests aren't allowed to park in the parking lot over night or they'll be towed. Not that there are ever enough parking spots for them, there's almost never a free spot. It's awful.

PROS: umm...can't think of any
CONS: Parking, management, the apartment, the area

2
★★☆☆☆

These apartments are awful. The amount of money you're paying could get you something nice somewhere else. We actually had to deal with a hostage situation in our building one night....a hostage situation! The neighborhood is bad, the apartments are bad and the management is a joke. Parking is awful! You only get one space and your guests aren't allowed to park in the parking lot over night or they'll be towed. Not that there are ever enough parking spots for them, there's almost never a free spot. It's awful.

PROS: umm...can't think of any
CONS: Parking, management, the apartment, the area

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