Deluxe Domestic Service

★☆☆☆☆

About Deluxe Domestic Service

Categories
  • Home Health Care Services
  • Pet Boarders and Sitters

Pets & Animals

Pets & Animals
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I will never trust Deluxe Services ever again! We came home two hours after they were supposed to have already come by and walked our dog, and our dog was missing! When I called Deluxe Services to find out what was going on, the husband joked that they had sold my dog for $15. When I was obviously upset, he said he would be back at our apartment within five minutes. Twenty minutes later, he show up with my dog (unharnessed) in his car. They never had our permission to take our dog anywhere other than for a walk around our home. What's worse is that they had two cell phone numbers and could have called us if there was a problem or they wanted to take him out. Did they call us? Nope! I have never experienced such a lack of professionalism from a business. I have hired many pet sitters before, and I don't see anything "Deluxe" about the services this agency provides.

1
★☆☆☆☆

I will never trust Deluxe Services ever again! We came home two hours after they were supposed to have already come by and walked our dog, and our dog was missing! When I called Deluxe Services to find out what was going on, the husband joked that they had sold my dog for $15. When I was obviously upset, he said he would be back at our apartment within five minutes. Twenty minutes later, he show up with my dog (unharnessed) in his car. They never had our permission to take our dog anywhere other than for a walk around our home. What's worse is that they had two cell phone numbers and could have called us if there was a problem or they wanted to take him out. Did they call us? Nope! I have never experienced such a lack of professionalism from a business. I have hired many pet sitters before, and I don't see anything "Deluxe" about the services this agency provides.

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I've hired many pet sitters in the past, and my experience with "Deluxe Services" has simply been the worst. The owner's husband decided to take our dog for a drive and we came home not knowing where our dog was. We did not give them permission to take our dog anywhere other than to walk him around our home, nor did they have permission to take him two hours past their scheduled visit time. When I called to find out where my dog was, he joked that he had sold our dog and that he was gone.

Obviously I was relieved when my dog was returned to me, but I'm also livid that a so-called professional pet sitting service would treat their clients so poorly.

If you love your animals and you don't want to worry about them while you're away, hire someone else!

0
★☆☆☆☆

I've hired many pet sitters in the past, and my experience with "Deluxe Services" has simply been the worst. The owner's husband decided to take our dog for a drive and we came home not knowing where our dog was. We did not give them permission to take our dog anywhere other than to walk him around our home, nor did they have permission to take him two hours past their scheduled visit time. When I called to find out where my dog was, he joked that he had sold our dog and that he was gone.

Obviously I was relieved when my dog was returned to me, but I'm also livid that a so-called professional pet sitting service would treat their clients so poorly.

If you love your animals and you don't want to worry about them while you're away, hire someone else!

Cons: lack of professionalism, not punctual, do not provide agreed-upon services

 

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