Bonita Shoe Repair

★★★★☆

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3
★★★★★

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IF you??re looking for a place to take your shoes that will transform them from grimy to gorgeous you need to go visit Alice. Her shoe repair store is located off of Bonita Rd., and she??ll be more than happy to assist you in all your shoe repair needs; and at great prices.
Alice has been in the business for 30 years and staying strong. Obviously that alone says something about the quality of work that is done there. I would also say it??s because of Alice, the owner who is very friendly who all to come into her shop. Shoe repairing is the family business she was brought up in and because it is something she is proud of she can go into work and enjoy her time there.
I even got to see a few different pairs of shoes she had worked on. The was a ladies pump that was in to be stretched, then there was a pair of cowboy boots, that had been shined to their brightest white and had some work done on the sole. They looked almost brand new!
During the process of looking around, I remembered that I had a pair of heels that had lost their cap. I asked how much it would cost to fix that and Alice told me it cost $10 a pair, that sounded cheap to me, the next day I went back and had them fixed!
They also do leather work, on all different types of bags, and make them look like new again.
So whether you??re looking for a shine, stretch, or something more complex in the shoe repair world, go see Alice, you??ll be so satisfied you??ll bring all your shoes and leather goods to her.

5
★★★★★

IF you??re looking for a place to take your shoes that will transform them from grimy to gorgeous you need to go visit Alice. Her shoe repair store is located off of Bonita Rd., and she??ll be more than happy to assist you in all your shoe repair needs; and at great prices.
Alice has been in the business for 30 years and staying strong. Obviously that alone says something about the quality of work that is done there. I would also say it??s because of Alice, the owner who is very friendly who all to come into her shop. Shoe repairing is the family business she was brought up in and because it is something she is proud of she can go into work and enjoy her time there.
I even got to see a few different pairs of shoes she had worked on. The was a ladies pump that was in to be stretched, then there was a pair of cowboy boots, that had been shined to their brightest white and had some work done on the sole. They looked almost brand new!
During the process of looking around, I remembered that I had a pair of heels that had lost their cap. I asked how much it would cost to fix that and Alice told me it cost $10 a pair, that sounded cheap to me, the next day I went back and had them fixed!
They also do leather work, on all different types of bags, and make them look like new again.
So whether you??re looking for a shine, stretch, or something more complex in the shoe repair world, go see Alice, you??ll be so satisfied you??ll bring all your shoes and leather goods to her.

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I received bad custoemer customer service. I took 2 pair of ssssoes in less than a month and one of the tips came off, I took them back in a they wanted to charge me $10. Didn't I pay for a tip on the 1st trip in. I can afford to pay $10 or more but shouldn't you stand by your work? I will take my business else where and will tell my friends not to go this shop because they do not stand by their work! Over $10 you lost a customer, was it worth it?

5
★★★★★

I received bad custoemer customer service. I took 2 pair of ssssoes in less than a month and one of the tips came off, I took them back in a they wanted to charge me $10. Didn't I pay for a tip on the 1st trip in. I can afford to pay $10 or more but shouldn't you stand by your work? I will take my business else where and will tell my friends not to go this shop because they do not stand by their work! Over $10 you lost a customer, was it worth it?

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Very professional and organized. Dropped off my shoes on Monday and they were ready Tuesday afternoon. The shoes looked almost new and they were comfortable as before. I also had a pair of boots that were almost ready for the trash. They fixed them and saved me the cost of a new expensive pair of boots. I would recommend this shoe shop to anyone wanting good work done on their shoes.

5
★★★★★

Very professional and organized. Dropped off my shoes on Monday and they were ready Tuesday afternoon. The shoes looked almost new and they were comfortable as before. I also had a pair of boots that were almost ready for the trash. They fixed them and saved me the cost of a new expensive pair of boots. I would recommend this shoe shop to anyone wanting good work done on their shoes.

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I love the store I have left shoes there for extended periods of time they have called reminding me that my shoes are still there. The have reconditioned many pairs of my shoes and have corrected shoddy work from others.

4
★★★★☆

I love the store I have left shoes there for extended periods of time they have called reminding me that my shoes are still there. The have reconditioned many pairs of my shoes and have corrected shoddy work from others.

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I echo the sentiments of the previous "new customer" writer. The woman is extremely disorganized and can be quite rude. I dropped off a pair of shoes to be repaired and was told she'd have to have the cobbler look at them to see if the work could be done and they'd call me if there was a problem, otherwise I could pick up the shoes in 4 days. I gave them extra days (over the weekend) and went to pick up my shoes (with claim ticket) and the shoes hadn't even been touched. She said that they were waiting on MY call. I was SOOOOO furious. I need a recommendation for a new place. Help.

1
★☆☆☆☆

I echo the sentiments of the previous "new customer" writer. The woman is extremely disorganized and can be quite rude. I dropped off a pair of shoes to be repaired and was told she'd have to have the cobbler look at them to see if the work could be done and they'd call me if there was a problem, otherwise I could pick up the shoes in 4 days. I gave them extra days (over the weekend) and went to pick up my shoes (with claim ticket) and the shoes hadn't even been touched. She said that they were waiting on MY call. I was SOOOOO furious. I need a recommendation for a new place. Help.

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I took in a pair of boots for a simple repair, one needed a cap on the heel. That was it. Dropped it off little over a week ago today and was told they would be ready on Tuesday of this week. I gave it two more days and went to pick them up yesterday. For starters they are so disorganized and took a good 15 minutes to just find my boots ( they had the claim check). At this point I am concerned they may have lost them and tried to remain composed. When she finally brought them out it was a good thing that I checked them out. The work had not been done!!! Are you kidding me! I could not believe it! She was very careless about it all, no explanation, no attempts to help the situation. I asked for my money back and she went ahead and handed it to me. I told her I thought this was a good place, and she arrogantly snapped, "It sure is you better believe it." HA! Well how good can it be when they can't even complete a simple service for a new customer? POOR SERVICE, DISORDERLY, AWFUL! I will NEVER go back nor refer this place to anyone!! Lucky for me I found an excellent place through a referral after telling my story, and this gentleman charges much less and has a shorter turn around time for repairs.

1
★☆☆☆☆

I took in a pair of boots for a simple repair, one needed a cap on the heel. That was it. Dropped it off little over a week ago today and was told they would be ready on Tuesday of this week. I gave it two more days and went to pick them up yesterday. For starters they are so disorganized and took a good 15 minutes to just find my boots ( they had the claim check). At this point I am concerned they may have lost them and tried to remain composed. When she finally brought them out it was a good thing that I checked them out. The work had not been done!!! Are you kidding me! I could not believe it! She was very careless about it all, no explanation, no attempts to help the situation. I asked for my money back and she went ahead and handed it to me. I told her I thought this was a good place, and she arrogantly snapped, "It sure is you better believe it." HA! Well how good can it be when they can't even complete a simple service for a new customer? POOR SERVICE, DISORDERLY, AWFUL! I will NEVER go back nor refer this place to anyone!! Lucky for me I found an excellent place through a referral after telling my story, and this gentleman charges much less and has a shorter turn around time for repairs.

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Had several pair of shoes repaired and they looked and felt like brand new. The prices were reasonable, much less than buying a new pair of shoes. The best feature is that I was able to wear the shoes without having to break them in all over again.

5
★★★★★

Had several pair of shoes repaired and they looked and felt like brand new. The prices were reasonable, much less than buying a new pair of shoes. The best feature is that I was able to wear the shoes without having to break them in all over again.

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I had a pair for dressy balck shoes that needed a bow accross the top put in a stationary position. The lady wasn't very polite but she did get the job done. I would recomend this business for their work, not customer service.

PROS: Work was done properly
CONS: It cost 5 dollars for something that cost 20 cents.

3
★★★☆☆

I had a pair for dressy balck shoes that needed a bow accross the top put in a stationary position. The lady wasn't very polite but she did get the job done. I would recomend this business for their work, not customer service.

PROS: Work was done properly
CONS: It cost 5 dollars for something that cost 20 cents.

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