Shelter Island Veterinary Hosp

★★★★☆
  • 3625 Midway Dr # T

    San Diego, CA 92110

    Map & Directions
  • 619-222-0597

About Shelter Island Veterinary Hosp

Hours
mon 8:00am-6:00pm;tue 8:00am-6:00pm;wed 8:00am-6:00pm;thu 8:00am-6:00pm;fri 8:00am-6:00pm;sat 8:00am-2:00pm;

Pets & Animals

Pets & Animals
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I took my dog there to get treated for emergency stomach surgery (my dog had swallowed some legos) and I just wanted to say that the doctors were great and the staff knew how to make my dog comfortable and relaxed. I was afraid my dog wouldn't make it, but fortunately I was wrong and now I make sure that there's no easy to swallow plastic toys lying around for him to swallow. I'm very thankful for the great service.

5
★★★★★

I took my dog there to get treated for emergency stomach surgery (my dog had swallowed some legos) and I just wanted to say that the doctors were great and the staff knew how to make my dog comfortable and relaxed. I was afraid my dog wouldn't make it, but fortunately I was wrong and now I make sure that there's no easy to swallow plastic toys lying around for him to swallow. I'm very thankful for the great service.

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I am sorry to say I also had a very negative experience at this clinic and do not recommend it to others.

Dr. Darnell did not act in a professional or courteous manner and appeared to have lots of reasons why phone calls weren't returned and why she spoke rudely.

I received a letter in response to my correspondence to Dr. Darnell, but not until after I filed a complaint with the Better Business Bureau.

Very disappointing experience.

1
★☆☆☆☆

I am sorry to say I also had a very negative experience at this clinic and do not recommend it to others.

Dr. Darnell did not act in a professional or courteous manner and appeared to have lots of reasons why phone calls weren't returned and why she spoke rudely.

I received a letter in response to my correspondence to Dr. Darnell, but not until after I filed a complaint with the Better Business Bureau.

Very disappointing experience.

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I had a terrible experience here and would NOT recommend this place to anyone unless you're a millionaire.
I took my cat here because she seemed to be having problems urinating. After checking her out, I was told that she had a UTI, but that they also suspected that she had a bladder stone. The initial cost was going to be somewhere around $200, but after discovering the possible stone, it went up to somewhere around $400...which was fine....I agreed and was sent on my way (they had to keep her until her bladder was full to run the tests). Before I left, I asked what we would have to do if it was a stone and for a rough estimate on cost. I was told that they would HAVE to do surgery and that at the MOST it would cost $1200. I left, held my breath and hoped for no stone.
About an hour later, I got a call telling me that it was in fact a bladder stone. I was then informed that because my cat is a senior (she's 8), they wanted to run some more tests on her so my total for this visit was going to be near $700! IN ADDITION to that, the surgery was going to cost over $1500. In shock, and obviously upset, but wanting to do what was best for my cat, I asked if I had ANY other options as there was no way I could afford that amount of money. The lady on the other end, who I believe was the vet's assistant of some sort, told me that surgery WAS MY ONLY OPPTION AS IT WAS NECESSARY and started giving me information on a credit card I could get to pay for the services. I told her I needed to process everything and that I would call back in a bit. When I got off the phone, I started doing my own research on stones and discovered that there are actually two kinds of stones, the more common one (struvite) can be cured with antibiotics and change of diet (in most cases). I called a different vet (Grand Animal Hospital) and told them about my situation. They said that if surgery was necessary, which it may NOT be, the most they would charge was $800. I made an appointment with them and went to pick my cat up immediately.
When I got there, I told them I was going to take her elsewhere and that I only wanted to be charged for the services done that day. After having a debate with the cashier lady on my bill, I was called back into the office to talk with Dr Darnell. It was then she told me about the two kinds of stones (she actually couldn't remember the names of both!!! Her reason being.....she had a headache!!????!!!) She then told me that we could try changing her diet and put her on antibiotics to try and get rid of it first (all of a sudden, now that I was taking my cat elsewhere, I had options other than surgery?!?! hmmmmm...weird, cause when I asked on the phone, I was specifically told that surgery was the ONLY option) She said she just suggested the surgery so my cat wouldn't be in pain any more (but duh, she would be in pain from the surgery any way!). She went on to say she personally has done surgery for her animals in the past, but then again she doesn't have to pay (SHE ACTUALLY SAID THIS TO ME! Not helping her case if you ask me). Dr. Darnell then sold me some of the prescription food and gave me an antibiotic.
To close, when I took my cat to Grand Animal Hospital, I found out that she gave me THE WRONG PRESCRIPTION FOOD!! (there are two kinds c/d and s/d). I would NEVER NEVER go back here again. Like previous reviews have said, they are ALL ABOUT THE MONEY. I do think Dr. Darnell truly cares about animals, but she should really get her priorities straight. It is really messed up to toy with someone like she did. When it comes to your pet, people are willing to pay $$ because they are like children to you. It is seriously appalling when people like Dr. Darnell take advantage of that. If you care for your pet, take them to Grand Animal Hospital. My cat is on a special diet now and doing great!

1
★☆☆☆☆

I had a terrible experience here and would NOT recommend this place to anyone unless you're a millionaire.
I took my cat here because she seemed to be having problems urinating. After checking her out, I was told that she had a UTI, but that they also suspected that she had a bladder stone. The initial cost was going to be somewhere around $200, but after discovering the possible stone, it went up to somewhere around $400...which was fine....I agreed and was sent on my way (they had to keep her until her bladder was full to run the tests). Before I left, I asked what we would have to do if it was a stone and for a rough estimate on cost. I was told that they would HAVE to do surgery and that at the MOST it would cost $1200. I left, held my breath and hoped for no stone.
About an hour later, I got a call telling me that it was in fact a bladder stone. I was then informed that because my cat is a senior (she's 8), they wanted to run some more tests on her so my total for this visit was going to be near $700! IN ADDITION to that, the surgery was going to cost over $1500. In shock, and obviously upset, but wanting to do what was best for my cat, I asked if I had ANY other options as there was no way I could afford that amount of money. The lady on the other end, who I believe was the vet's assistant of some sort, told me that surgery WAS MY ONLY OPPTION AS IT WAS NECESSARY and started giving me information on a credit card I could get to pay for the services. I told her I needed to process everything and that I would call back in a bit. When I got off the phone, I started doing my own research on stones and discovered that there are actually two kinds of stones, the more common one (struvite) can be cured with antibiotics and change of diet (in most cases). I called a different vet (Grand Animal Hospital) and told them about my situation. They said that if surgery was necessary, which it may NOT be, the most they would charge was $800. I made an appointment with them and went to pick my cat up immediately.
When I got there, I told them I was going to take her elsewhere and that I only wanted to be charged for the services done that day. After having a debate with the cashier lady on my bill, I was called back into the office to talk with Dr Darnell. It was then she told me about the two kinds of stones (she actually couldn't remember the names of both!!! Her reason being.....she had a headache!!????!!!) She then told me that we could try changing her diet and put her on antibiotics to try and get rid of it first (all of a sudden, now that I was taking my cat elsewhere, I had options other than surgery?!?! hmmmmm...weird, cause when I asked on the phone, I was specifically told that surgery was the ONLY option) She said she just suggested the surgery so my cat wouldn't be in pain any more (but duh, she would be in pain from the surgery any way!). She went on to say she personally has done surgery for her animals in the past, but then again she doesn't have to pay (SHE ACTUALLY SAID THIS TO ME! Not helping her case if you ask me). Dr. Darnell then sold me some of the prescription food and gave me an antibiotic.
To close, when I took my cat to Grand Animal Hospital, I found out that she gave me THE WRONG PRESCRIPTION FOOD!! (there are two kinds c/d and s/d). I would NEVER NEVER go back here again. Like previous reviews have said, they are ALL ABOUT THE MONEY. I do think Dr. Darnell truly cares about animals, but she should really get her priorities straight. It is really messed up to toy with someone like she did. When it comes to your pet, people are willing to pay $$ because they are like children to you. It is seriously appalling when people like Dr. Darnell take advantage of that. If you care for your pet, take them to Grand Animal Hospital. My cat is on a special diet now and doing great!

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I had a terrible experience here and would NOT recommend this place to anyone unless you're a millionaire. \r\nI took my cat here because she seemed to be having problems urinating. After checking her out, I was told that she had a UTI, but that they also suspected that she had a bladder stone. The initial cost was going to be somewhere around $200, but after discovering the possible stone, it went up to somewhere around $400...which was fine....I agreed and was sent on my way (they had to keep her until her bladder was full to run the tests). Before I left, I asked what we would have to do if it was a stone and for a rough estimate on cost. I was told that they would HAVE to do surgery and that at the MOST it would cost $1200. I left, held my breath and hoped for no stone. \r\nAbout an hour later, I got a call telling me that it was in fact a bladder stone. I was then informed that because my cat is a senior (she's 8), they wanted to run some more tests on her so my total for this visit was going to be near $700! IN ADDITION to that, the surgery was going to cost over $1500. In shock, and obviously upset, but wanting to do what was best for my cat, I asked if I had ANY other options as there was no way I could afford that amount of money. The lady on the other end, who I believe was the vet's assistant of some sort, told me that surgery WAS MY ONLY OPPTION AS IT WAS NECESSARY and started giving me information on a credit card I could get to pay for the services. I told her I needed to process everything and that I would call back in a bit. When I got off the phone, I started doing my own research on stones and discovered that there are actually two kinds of stones, the more common one (struvite) can be cured with antibiotics and change of diet (in most cases). I called a different vet (Grand Animal Hospital) and told them about my situation. They said that if surgery was necessary, which it may NOT be, the most they would charge was $800. I made an appointment with them and went to pick my cat up immediately. \r\nWhen I got there, I told them I was going to take her elsewhere and that I only wanted to be charged for the services done that day. After having a debate with the cashier lady on my bill, I was called back into the office to talk with Dr Darnell. It was then she told me about the two kinds of stones (she actually couldn't remember the names of both!!! Her reason being.....she had a headache!!????!!!) She then told me that we could try changing her diet and put her on antibiotics to try and get rid of it first (all of a sudden, now that I was taking my cat elsewhere, I had options other than surgery?!?! hmmmmm...weird, cause when I asked on the phone, I was specifically told that surgery was the ONLY option) She said she just suggested the surgery so my cat wouldn't be in pain any more (but duh, she would be in pain from the surgery any way!). She went on to say she personally has done surgery for her animals in the past, but then again she doesn't have to pay (SHE ACTUALLY SAID THIS TO ME! Not helping her case if you ask me). Dr. Darnell then sold me some of the prescription food and gave me an antibiotic. \r\nTo close, when I took my cat to Grand Animal Hospital, I found out that she gave me THE WRONG PRESCRIPTION FOOD!! (there are two kinds c/d and s/d). I would NEVER NEVER go back here again. Like previous reviews have said, they are ALL ABOUT THE MONEY. I do think Dr. Darnell truly cares about animals, but she should really get her priorities straight. It is really messed up to toy with someone like she did. When it comes to your pet, people are willing to pay $$ because they are like children to you. It is seriously appalling when people like Dr. Darnell take advantage of that. If you care for your pet, take them to Grand Animal Hospital. My cat is on a special diet now and doing great!\r\n\r\n

0
★☆☆☆☆

I had a terrible experience here and would NOT recommend this place to anyone unless you're a millionaire. \r\nI took my cat here because she seemed to be having problems urinating. After checking her out, I was told that she had a UTI, but that they also suspected that she had a bladder stone. The initial cost was going to be somewhere around $200, but after discovering the possible stone, it went up to somewhere around $400...which was fine....I agreed and was sent on my way (they had to keep her until her bladder was full to run the tests). Before I left, I asked what we would have to do if it was a stone and for a rough estimate on cost. I was told that they would HAVE to do surgery and that at the MOST it would cost $1200. I left, held my breath and hoped for no stone. \r\nAbout an hour later, I got a call telling me that it was in fact a bladder stone. I was then informed that because my cat is a senior (she's 8), they wanted to run some more tests on her so my total for this visit was going to be near $700! IN ADDITION to that, the surgery was going to cost over $1500. In shock, and obviously upset, but wanting to do what was best for my cat, I asked if I had ANY other options as there was no way I could afford that amount of money. The lady on the other end, who I believe was the vet's assistant of some sort, told me that surgery WAS MY ONLY OPPTION AS IT WAS NECESSARY and started giving me information on a credit card I could get to pay for the services. I told her I needed to process everything and that I would call back in a bit. When I got off the phone, I started doing my own research on stones and discovered that there are actually two kinds of stones, the more common one (struvite) can be cured with antibiotics and change of diet (in most cases). I called a different vet (Grand Animal Hospital) and told them about my situation. They said that if surgery was necessary, which it may NOT be, the most they would charge was $800. I made an appointment with them and went to pick my cat up immediately. \r\nWhen I got there, I told them I was going to take her elsewhere and that I only wanted to be charged for the services done that day. After having a debate with the cashier lady on my bill, I was called back into the office to talk with Dr Darnell. It was then she told me about the two kinds of stones (she actually couldn't remember the names of both!!! Her reason being.....she had a headache!!????!!!) She then told me that we could try changing her diet and put her on antibiotics to try and get rid of it first (all of a sudden, now that I was taking my cat elsewhere, I had options other than surgery?!?! hmmmmm...weird, cause when I asked on the phone, I was specifically told that surgery was the ONLY option) She said she just suggested the surgery so my cat wouldn't be in pain any more (but duh, she would be in pain from the surgery any way!). She went on to say she personally has done surgery for her animals in the past, but then again she doesn't have to pay (SHE ACTUALLY SAID THIS TO ME! Not helping her case if you ask me). Dr. Darnell then sold me some of the prescription food and gave me an antibiotic. \r\nTo close, when I took my cat to Grand Animal Hospital, I found out that she gave me THE WRONG PRESCRIPTION FOOD!! (there are two kinds c/d and s/d). I would NEVER NEVER go back here again. Like previous reviews have said, they are ALL ABOUT THE MONEY. I do think Dr. Darnell truly cares about animals, but she should really get her priorities straight. It is really messed up to toy with someone like she did. When it comes to your pet, people are willing to pay $$ because they are like children to you. It is seriously appalling when people like Dr. Darnell take advantage of that. If you care for your pet, take them to Grand Animal Hospital. My cat is on a special diet now and doing great!\r\n\r\n

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I do cat rescue and know many, MANY veterinarians. If I have learned nothing else along the way, it??s to chose your vet carefully. We assume they all like animals, but some shift more toward the money and others toward really doing what is best for the animals. Since the animals can??t speak, it takes instincts (for lack of a better word) to diagnose what is really wrong. I have met a few vets as good as Dr. Darnell but none better. In my layman??s perception, she is a superb diagnostician. She has gotten to the bottom of tricky issues that other vets have missed, and she??s not afraid to say when
she just doesn??t know which hasn??t been very often. She has always been very upfront about what needs to be done and why. In addition, she is PASSIONATE about the animals and rescue in general. I can quote dozens of stories about how she has stood up for the animals??against the humans if absolutely necessary??and has taken in sick, injured, neglected and abused animals
and nursed them back to health and found them homes. I can name other vets who are excellent as well, but in my opinion, you won??t find anyone better nor more caring.

5
★★★★★

I do cat rescue and know many, MANY veterinarians. If I have learned nothing else along the way, it??s to chose your vet carefully. We assume they all like animals, but some shift more toward the money and others toward really doing what is best for the animals. Since the animals can??t speak, it takes instincts (for lack of a better word) to diagnose what is really wrong. I have met a few vets as good as Dr. Darnell but none better. In my layman??s perception, she is a superb diagnostician. She has gotten to the bottom of tricky issues that other vets have missed, and she??s not afraid to say when
she just doesn??t know which hasn??t been very often. She has always been very upfront about what needs to be done and why. In addition, she is PASSIONATE about the animals and rescue in general. I can quote dozens of stories about how she has stood up for the animals??against the humans if absolutely necessary??and has taken in sick, injured, neglected and abused animals
and nursed them back to health and found them homes. I can name other vets who are excellent as well, but in my opinion, you won??t find anyone better nor more caring.

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Since I was a child (back in the '60's) my family has taken all of our animals to Shelter Island Veterinary Hospital. I now take all my family's animals to Shelter Island Veterinary Hospital. Dr. Barbara Darnell-Schuber took over SIVH and I was so impressed with how she interacted with my pets. Dr. Darnell-Schuber is a very caring veterinarian and she and her staff are all so wonderful. I recommend SIVH to all who are looking for a new veterinarian.

5
★★★★★

Since I was a child (back in the '60's) my family has taken all of our animals to Shelter Island Veterinary Hospital. I now take all my family's animals to Shelter Island Veterinary Hospital. Dr. Barbara Darnell-Schuber took over SIVH and I was so impressed with how she interacted with my pets. Dr. Darnell-Schuber is a very caring veterinarian and she and her staff are all so wonderful. I recommend SIVH to all who are looking for a new veterinarian.

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I've taken numerous cats to Dr. Darnell (my own 4 and cats I foster through a local rescue group). She has gone above and beyond, even fitting me in last-minute for emergency issues. She loves animals and is really nice to you and the pets! Thanks Dr. Darnell!

5
★★★★★

I've taken numerous cats to Dr. Darnell (my own 4 and cats I foster through a local rescue group). She has gone above and beyond, even fitting me in last-minute for emergency issues. She loves animals and is really nice to you and the pets! Thanks Dr. Darnell!

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SIVH was wonderful to our kitty (heman). He had 3 major surgeries and they explained everything to us and made us feel very confident. Our kitty was in great hands and it went very well. All the ladies were so friendly and they remembered our names. We felt like family while being in there. I wouldn't take my kitty anywhere else.

Dr. Barbara Darnell-Schuber is so knowledgeable and professional. She is so great with animals and you can tell she loves her job. She always made the effort to come and say hi to us and the kitty. She even answered emailed questions that I had about the surgeries.

The hospital is good size and the rooms were very clean. In all the experience with them was wonderful. I would highly recommend them to anyone with a pet. You wont be disappointed with this group of doctors and staff.

5
★★★★★

SIVH was wonderful to our kitty (heman). He had 3 major surgeries and they explained everything to us and made us feel very confident. Our kitty was in great hands and it went very well. All the ladies were so friendly and they remembered our names. We felt like family while being in there. I wouldn't take my kitty anywhere else.

Dr. Barbara Darnell-Schuber is so knowledgeable and professional. She is so great with animals and you can tell she loves her job. She always made the effort to come and say hi to us and the kitty. She even answered emailed questions that I had about the surgeries.

The hospital is good size and the rooms were very clean. In all the experience with them was wonderful. I would highly recommend them to anyone with a pet. You wont be disappointed with this group of doctors and staff.

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I am very much in agreement with Pilar N. I moved about 6 months ago (after going here for 2 years). Dr Darnell was very unprofessional. She seems to be a good doctor, but I also would hear her ranting and raving in other parts of the hospital. She also would talk too much about her personal life and other clients!! The overall appearance of the hospital had definitely gone downhill, too. Messy lobby, dusty cobwebs, dirty floors (understand this is a pet hospital, but more care should be taken to keep clean).They always run behind in appointments, have a chaotic atmosphere, and are expensive.

1
★☆☆☆☆

I am very much in agreement with Pilar N. I moved about 6 months ago (after going here for 2 years). Dr Darnell was very unprofessional. She seems to be a good doctor, but I also would hear her ranting and raving in other parts of the hospital. She also would talk too much about her personal life and other clients!! The overall appearance of the hospital had definitely gone downhill, too. Messy lobby, dusty cobwebs, dirty floors (understand this is a pet hospital, but more care should be taken to keep clean).They always run behind in appointments, have a chaotic atmosphere, and are expensive.

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2 out of 2 people found this review helpful.

Business Response:

Sincere Apologies My sincere apologies to both Pilar and Sandra. Please understand that being a business owner is not all happy sunshine and buckets of money. You are 100% correct, it is unprofessional if you heard me and I was angry at one of my staff members or the contractor I am working with. I will definitely put forth more effort in keeping it in check. As far as the hospital being dirty, that is not true. We have a cleaning service do a thorough cleaning twice a week and we also have 2 kennel staff who clean daily. The building is old and it may look "dingy" but it is indeed clean. Please next time, if you feel you did not receive good service, if my receptionists appear to be "lazy" or if the hospital appears dirty to you, please speak to me or my hospital manager. We welcome the opportunity to improve and I'm sorry you did not give us a second chance. Everyone has a bad day every now and then.
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I accompanied my Girlfriend to Dr. Darnell's office for a new kitten exam. We were not greeted or acknowledge right away, finally after a long wait we were put in a room.
The technician was very informative and did not seem like a car sales man, she was genuinely nice and wanted whats best for our new kitten. The tech then offered us water or coffee while we waited for the Doctor to come in. I can hear in the background a woman going off on an employee than rambling about some contractor issue, it was as if she wanted the whole hospital to know. The exam was very brief and the doc seemed very pushy about recommendations that we had decided not to do. She cut us off twice while answering her questions. At time of checking out I can still hear the Dr. going off again, she is extremely loud without limits or concerns of clients in the lobby.I feel for the staff that has to work with such a "child". The moral of the hospital is very low, not a happy place at all. I cant remember your name, but to the tech that attended to us I thank you for keeping such a good attitude! you deserve to work for a better place.
Overall the hospital was a disaster, the floors were filthy, the lobby messy, the outdoors very dirty. The receptionists very lazy, sitting there talking instead of cleaning the lobby. I will not be coming to this place again, its too expensive and the doc is extremely unprofessional. (Dr.Darnell, keep your personal business to yourself, discipline your employees in your office, not out in the middle of the hospital for the whole lobby to hear)!

1
★☆☆☆☆

I accompanied my Girlfriend to Dr. Darnell's office for a new kitten exam. We were not greeted or acknowledge right away, finally after a long wait we were put in a room.
The technician was very informative and did not seem like a car sales man, she was genuinely nice and wanted whats best for our new kitten. The tech then offered us water or coffee while we waited for the Doctor to come in. I can hear in the background a woman going off on an employee than rambling about some contractor issue, it was as if she wanted the whole hospital to know. The exam was very brief and the doc seemed very pushy about recommendations that we had decided not to do. She cut us off twice while answering her questions. At time of checking out I can still hear the Dr. going off again, she is extremely loud without limits or concerns of clients in the lobby.I feel for the staff that has to work with such a "child". The moral of the hospital is very low, not a happy place at all. I cant remember your name, but to the tech that attended to us I thank you for keeping such a good attitude! you deserve to work for a better place.
Overall the hospital was a disaster, the floors were filthy, the lobby messy, the outdoors very dirty. The receptionists very lazy, sitting there talking instead of cleaning the lobby. I will not be coming to this place again, its too expensive and the doc is extremely unprofessional. (Dr.Darnell, keep your personal business to yourself, discipline your employees in your office, not out in the middle of the hospital for the whole lobby to hear)!

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3 out of 3 people found this review helpful.

.

Dr. Barbara Darnell is the best vet I've ever encountered. She is at the other end of the county but the trip is easily worthwhile.. My cats have thrived in her care owing to her knowledge and skill. I was sure they would have to be euthanized until she took over. Her compassionate and personable yet direct approach always assure me that my animals are in capable hands. Kudos!

5
★★★★★

Dr. Barbara Darnell is the best vet I've ever encountered. She is at the other end of the county but the trip is easily worthwhile.. My cats have thrived in her care owing to her knowledge and skill. I was sure they would have to be euthanized until she took over. Her compassionate and personable yet direct approach always assure me that my animals are in capable hands. Kudos!

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0 out of 1 people found this review helpful.

.

No words can describe how blessed we feel that our beloved black labs are in the care of Dr. Darnell and her staff. Back in December Seamus was diagonsed with osteo sarcoma in his hind leg. She knew what it was before the biopsy even came back - She cleared her schedule the next day so she could amputate his leg. Saved his life! It's 7 months later and he is thriving! She is one of the most compassionate people I have ever met! She understands that crazy people like me would take in every stray animal if I could. She treats my dogs as if they were hers. It bothers me to read negative things about someone that my family holds dear. My dogs have had everything done from teeth cleaning to having a leg amputated! Thank you Dr. D for taking such great care of our boys!
Love, The Holt Family

3
★★★☆☆

No words can describe how blessed we feel that our beloved black labs are in the care of Dr. Darnell and her staff. Back in December Seamus was diagonsed with osteo sarcoma in his hind leg. She knew what it was before the biopsy even came back - She cleared her schedule the next day so she could amputate his leg. Saved his life! It's 7 months later and he is thriving! She is one of the most compassionate people I have ever met! She understands that crazy people like me would take in every stray animal if I could. She treats my dogs as if they were hers. It bothers me to read negative things about someone that my family holds dear. My dogs have had everything done from teeth cleaning to having a leg amputated! Thank you Dr. D for taking such great care of our boys!
Love, The Holt Family

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I was referred to Dr. Darnell by a woman who is involved with cat rescue, who has taken dozens of rescued cats to Dr. Darnell. My cat ate a rubber band and became horribly sick. Dr. Darnell performed surgery and saved my cat's life. He recovered well from the surgery and is back to normal now. She exhibited compassion and commitment to getting him better. She is also down-to-earth and I like that about her. I am very grateful for Dr. Darnell and what she has done for my cat.

4
★★★★☆

I was referred to Dr. Darnell by a woman who is involved with cat rescue, who has taken dozens of rescued cats to Dr. Darnell. My cat ate a rubber band and became horribly sick. Dr. Darnell performed surgery and saved my cat's life. He recovered well from the surgery and is back to normal now. She exhibited compassion and commitment to getting him better. She is also down-to-earth and I like that about her. I am very grateful for Dr. Darnell and what she has done for my cat.

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I was introduced to Dr. Barbara Darnell about eight years ago when my beloved ferret developed an oversized spleen. She removed the spleen and my ferret was like a new animal. Since that time, Dr. Darnell has performed a complicated hip surgery on my dog who got hit by a car, helped my roommate's cat had congenital heart failure after the Cedar Fire burned down our home, treated my elderly cat with hyperthyroidism and renal insufficiencies, came to my home to euthanize my 15 year old dog and most recently worked non-stop to help save my two cats who became ill from eating recalled Iams pet food. After a year of care, they have been taken off daily fluids and are on maintenance only therapy. If it were not for Dr. Darnell, my cats would have died. I have never doubted her ability to perform whatever care my animals require. She has shown enormous compassion, understanding and professionalism in every circumstance and challenge I have presented to her. Since I have numerous animals, I am always in need of a veterinarian whom I can trust and feel confident in the care they are receiving. I recommend her to everyone I know and my friends, too have had warm and wonderful experiences with her as their pet's caretaker. My animals are in the best of care when I take them to her office. She returns my phone calls promptly and gives me direct advice about the options that are available to me in the many health related issues I face with my animals.

5
★★★★★

I was introduced to Dr. Barbara Darnell about eight years ago when my beloved ferret developed an oversized spleen. She removed the spleen and my ferret was like a new animal. Since that time, Dr. Darnell has performed a complicated hip surgery on my dog who got hit by a car, helped my roommate's cat had congenital heart failure after the Cedar Fire burned down our home, treated my elderly cat with hyperthyroidism and renal insufficiencies, came to my home to euthanize my 15 year old dog and most recently worked non-stop to help save my two cats who became ill from eating recalled Iams pet food. After a year of care, they have been taken off daily fluids and are on maintenance only therapy. If it were not for Dr. Darnell, my cats would have died. I have never doubted her ability to perform whatever care my animals require. She has shown enormous compassion, understanding and professionalism in every circumstance and challenge I have presented to her. Since I have numerous animals, I am always in need of a veterinarian whom I can trust and feel confident in the care they are receiving. I recommend her to everyone I know and my friends, too have had warm and wonderful experiences with her as their pet's caretaker. My animals are in the best of care when I take them to her office. She returns my phone calls promptly and gives me direct advice about the options that are available to me in the many health related issues I face with my animals.

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0 out of 1 people found this review helpful.

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I just became aware of this site, and after reading the three negative reviews, it is hard for me to believe they are talking about the same veterinarian that I have known and used for the past four years.
Dr. Darnell discovered a very small, but very deadly, tumor in my dog during his yearly physical, and the physical she performed was anything but superficial. If she had not discovered the small growth, removed it, suggested a biopsy and recommended specialists to continue treatment, my dog would not be alive today.
Now, two years later, she correctly diagnosed a unique, venomous bite which was later confirmed by biopsy and additional tests.
I have never had anything but a positive experience with Dr. Darnell, and since I'm one of those radical individuals who consider his dog a son rather than a pet, I would never take him to someone I did not trust.
Lastly, I have never had anything but excellent service from the staff. They have always treated me professionally, answered any questions in detail and with patience, and I believe they truly care about my dog.
Personally, I believe Dr. Darnell and her staff are excellent.
Hopefully, anyone reading this site will objectively evaluate the few negative comments in light of the significant number of very positive comments.

5
★★★★★

I just became aware of this site, and after reading the three negative reviews, it is hard for me to believe they are talking about the same veterinarian that I have known and used for the past four years.
Dr. Darnell discovered a very small, but very deadly, tumor in my dog during his yearly physical, and the physical she performed was anything but superficial. If she had not discovered the small growth, removed it, suggested a biopsy and recommended specialists to continue treatment, my dog would not be alive today.
Now, two years later, she correctly diagnosed a unique, venomous bite which was later confirmed by biopsy and additional tests.
I have never had anything but a positive experience with Dr. Darnell, and since I'm one of those radical individuals who consider his dog a son rather than a pet, I would never take him to someone I did not trust.
Lastly, I have never had anything but excellent service from the staff. They have always treated me professionally, answered any questions in detail and with patience, and I believe they truly care about my dog.
Personally, I believe Dr. Darnell and her staff are excellent.
Hopefully, anyone reading this site will objectively evaluate the few negative comments in light of the significant number of very positive comments.

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I have had wonderful experiences with Dr. Darnell and her office for both my own animals as well as animals I foster for a local rescue. I like that she takes time to pet my cat, talk to me, answer questions, offer advice. I love her standard of care, and how she simply explains things, and puts things into perspective whether or not she would do it to her own animals--and I absolutely trust her judgement. She doesn't use ridiculous and incomprehensible medical jargon, she advises, offers solutions and alternatives, she takes a real interest in each and every animal--and owner. You can't ask for better. So many practices have a front office staff that is easily confused and don't understand animal-speak, but even her front office staff is knowledgeable and helpful. If you're even considering using her, she is absolutely, hands down, worth checking out.

5
★★★★★

I have had wonderful experiences with Dr. Darnell and her office for both my own animals as well as animals I foster for a local rescue. I like that she takes time to pet my cat, talk to me, answer questions, offer advice. I love her standard of care, and how she simply explains things, and puts things into perspective whether or not she would do it to her own animals--and I absolutely trust her judgement. She doesn't use ridiculous and incomprehensible medical jargon, she advises, offers solutions and alternatives, she takes a real interest in each and every animal--and owner. You can't ask for better. So many practices have a front office staff that is easily confused and don't understand animal-speak, but even her front office staff is knowledgeable and helpful. If you're even considering using her, she is absolutely, hands down, worth checking out.

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Dr. Darnell is the BEST vet I have ever had for my pets. I have always had good vets over the last 32 years, but none compare to Dr. Barbara Darnell. She has a love for animals that shows in her care for her patients.

Dr. Darnell is very knowledgeable, caring, explains procedures in detail, gives options for treatments, is reasonably priced compared to what other vets charge (I've price compared), and as I mentioned...loves the animals.

I have recommended her to all my friends that have pets, and they agree...she is an outstanding vet. We have been going to Dr. Darnell for over 6 years now. We will continue to go to Dr. Darnell until she retires. She's young, so this is a long time away.

Please take the Anonymous Review with a fraction of a grain of salt. This person could not even put down their name. How credible is that. It sounds as if he or she may have some type of emotional problem with reasoning, and it sounds from their comments as if he or she is far from having the accurate details on the medical end of the situation. What responsible pet owner would let their pet be in pain and have a problem for any length of time. It seems to me that the owner was at fault for not caring properly for their pet after surgery, not the doctor.

This is a Great, Wonderful Vet!

5
★★★★★

Dr. Darnell is the BEST vet I have ever had for my pets. I have always had good vets over the last 32 years, but none compare to Dr. Barbara Darnell. She has a love for animals that shows in her care for her patients.

Dr. Darnell is very knowledgeable, caring, explains procedures in detail, gives options for treatments, is reasonably priced compared to what other vets charge (I've price compared), and as I mentioned...loves the animals.

I have recommended her to all my friends that have pets, and they agree...she is an outstanding vet. We have been going to Dr. Darnell for over 6 years now. We will continue to go to Dr. Darnell until she retires. She's young, so this is a long time away.

Please take the Anonymous Review with a fraction of a grain of salt. This person could not even put down their name. How credible is that. It sounds as if he or she may have some type of emotional problem with reasoning, and it sounds from their comments as if he or she is far from having the accurate details on the medical end of the situation. What responsible pet owner would let their pet be in pain and have a problem for any length of time. It seems to me that the owner was at fault for not caring properly for their pet after surgery, not the doctor.

This is a Great, Wonderful Vet!

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1 out of 2 people found this review helpful.

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My dog had to have emergency surgery from another vet after having his tooth extracted from her. I brought him to see her after the extraction site had gotten infected, she prescribed antibiotics and said to flush the extraction site and he'd be fine in a few days(she didn't even give him anymore pain medication, which he was on his last day of- even after I asked her if he needed it). Two days later I read the review on here about the cat who had died from an infected tooth extraction site. I called Dr. Darnell and asked if my dog could die, she laughed and said no it was no big deal. I took my dog to another vet right away. They immediately took my dog into surgery. He was x-rayed and bone fragments had been left in the site. There was so little tissue left after the infection was removed, that the new vet was forced to drill away part of my dog's mouth bone to create enough to close the hole. The new vet told us that he would never have removed the large k-9 tooth unless it was a last resort (Darnell told us the only reason not to remove it was for esthetic purposes), he also told us that the procedure looked like it had not been done correctly, and that if we hadn't brought our dog in to see him there was no way it would have healed with anti-biotic and flushing the site. It was supposed to take my dog 9 days to heal (according to Shelter Island Staff) it ended up taking over a month. Not only did Dr. Darnell miss the fact that she had left bone fragments in my dog's mouth (and not even try to determine why there had been an infection), but she also disclosed information about another patient to me. Before saying anything she stated, "I know I'm crossing the line here." She then told me that the client was going to sue her, then told me the cat hadn't even died from the tooth extraction but from a viral infection, she later emailed me and told me she had no clue how the cat died and was investigating it. She also emailed me that infections were so rare in tooth extraction sites, and she had only seen them in a few cats, never in a dog, and never one as bad as my dogs (well then why did you just leave it when I brought him back to see you???). I then received another email from her stating how common infections of extraction sites were(make up your mind). I wouldn't trust this vet, she seems to say whatever the client wants to hear, and when you call her on something she just gets defensive (and heartless if you see her response to the cat dying below). Everyone at our new vet's office could not believe how much her service cost when we told them, and were appalled by my dog's condition. It was so bad that the new vet took before and after pictures for teaching purposes, I have posted the before picture above.
Not only was my dog in pain for a month, but this was a horrible experience to go through. He is my world, and it was scary hearing about the death of another's pet and the taking him for his emergency surgery. Plus everything including the surgeries, medication, lost wages, and petsitting costs(since it was required that he couldn't be alone)- ended up being thousands of dollars.
Staci P I am sorry about your cat, please know that your review may have saved my dogs life- as after reading it I took him immediately to a new vet. So, thank you Staci P! I hope our reviews serve as a warning for other pet owners. I would also like to add that my experience wasn't based on another client's review, it is based on the care my dog received at Shelter Island Vet. Yes, I read the review, but the reason I was reading it in the first place was because I had a gut feeling that something was wrong, and didn't feel like it was being taken seriously. And the "new vet" is amazing, he cleaned up Dr. Darnell's mess- and she is just mad because he called her on the mess. This is the second time you've responded to my review Dr. Darnell, so obviously it deserves a response. One thing I do know we deserved, my dog deserved better care than he received from you.

1
★☆☆☆☆

My dog had to have emergency surgery from another vet after having his tooth extracted from her. I brought him to see her after the extraction site had gotten infected, she prescribed antibiotics and said to flush the extraction site and he'd be fine in a few days(she didn't even give him anymore pain medication, which he was on his last day of- even after I asked her if he needed it). Two days later I read the review on here about the cat who had died from an infected tooth extraction site. I called Dr. Darnell and asked if my dog could die, she laughed and said no it was no big deal. I took my dog to another vet right away. They immediately took my dog into surgery. He was x-rayed and bone fragments had been left in the site. There was so little tissue left after the infection was removed, that the new vet was forced to drill away part of my dog's mouth bone to create enough to close the hole. The new vet told us that he would never have removed the large k-9 tooth unless it was a last resort (Darnell told us the only reason not to remove it was for esthetic purposes), he also told us that the procedure looked like it had not been done correctly, and that if we hadn't brought our dog in to see him there was no way it would have healed with anti-biotic and flushing the site. It was supposed to take my dog 9 days to heal (according to Shelter Island Staff) it ended up taking over a month. Not only did Dr. Darnell miss the fact that she had left bone fragments in my dog's mouth (and not even try to determine why there had been an infection), but she also disclosed information about another patient to me. Before saying anything she stated, "I know I'm crossing the line here." She then told me that the client was going to sue her, then told me the cat hadn't even died from the tooth extraction but from a viral infection, she later emailed me and told me she had no clue how the cat died and was investigating it. She also emailed me that infections were so rare in tooth extraction sites, and she had only seen them in a few cats, never in a dog, and never one as bad as my dogs (well then why did you just leave it when I brought him back to see you???). I then received another email from her stating how common infections of extraction sites were(make up your mind). I wouldn't trust this vet, she seems to say whatever the client wants to hear, and when you call her on something she just gets defensive (and heartless if you see her response to the cat dying below). Everyone at our new vet's office could not believe how much her service cost when we told them, and were appalled by my dog's condition. It was so bad that the new vet took before and after pictures for teaching purposes, I have posted the before picture above.
Not only was my dog in pain for a month, but this was a horrible experience to go through. He is my world, and it was scary hearing about the death of another's pet and the taking him for his emergency surgery. Plus everything including the surgeries, medication, lost wages, and petsitting costs(since it was required that he couldn't be alone)- ended up being thousands of dollars.
Staci P I am sorry about your cat, please know that your review may have saved my dogs life- as after reading it I took him immediately to a new vet. So, thank you Staci P! I hope our reviews serve as a warning for other pet owners. I would also like to add that my experience wasn't based on another client's review, it is based on the care my dog received at Shelter Island Vet. Yes, I read the review, but the reason I was reading it in the first place was because I had a gut feeling that something was wrong, and didn't feel like it was being taken seriously. And the "new vet" is amazing, he cleaned up Dr. Darnell's mess- and she is just mad because he called her on the mess. This is the second time you've responded to my review Dr. Darnell, so obviously it deserves a response. One thing I do know we deserved, my dog deserved better care than he received from you.

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4 out of 7 people found this review helpful.

Business Response:

Make your own decision There are simply no words to describe how hurt and offended I am personally by this review. I bent over backwards to make friends with this clients dog who hasn't met a vet he's liked yet. Then, to be accused of malpractice, negligence and worst of all, accused of NOT CARING is absolutely insulting. It is an outright lie that I denied her pain medication!! Why would I do that?? I don't feel it's appropriate to address all the ignorant remarks made above, but I have chosen 1 statement to rebute...What I said was "infected teeth are very common in animals, It's the number one reason for extraction of teeth"...in a completely different conversation I said "infection of extraction sites is very uncommon" (since you're removing the source of the infection). So maybe instead of throwing insults, you should take a deep breath and call me next time to discuss your concerns instead of going to the internet. As for potential clients, make your own decision as to whether or not I care about your pets. I do.
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Our dog Max should be named "Hoover" because he is a vacuum, eating anything he finds on the floor. When our ??typically puppyish?? 4-year old Lab started acting lethargic and wouldn??t eat, we knew something was wrong. We took him to the office where Dr D took some x-rays. She could see he had eaten a rock, but it was already most of the way through his system. The x-ray showed a different problem with his intestines. She did surgery and found he had eaten a plastic bread tie, which had pinched his intestines shut. The surgery went well, but he needed to be on an IV and medication through the night. We explained we were on a tight budget, so rather than keep him overnight, Dr. D graciously agreed to send us home with detailed instructions, shots and an IV for Max. We brought him in the next day for a follow up visit, and he was quickly back to his playful ways. We have no doubt that Dr Darnell saved his life. Her professional manner, knowledge and genuine love of animals are why we wouldn??t trust the care of our precious dogs (we have two Labs) to anyone else in town. It??s well worth the drive from North County to her Point Loma hospital. We highly recommend her.

5
★★★★★

Our dog Max should be named "Hoover" because he is a vacuum, eating anything he finds on the floor. When our ??typically puppyish?? 4-year old Lab started acting lethargic and wouldn??t eat, we knew something was wrong. We took him to the office where Dr D took some x-rays. She could see he had eaten a rock, but it was already most of the way through his system. The x-ray showed a different problem with his intestines. She did surgery and found he had eaten a plastic bread tie, which had pinched his intestines shut. The surgery went well, but he needed to be on an IV and medication through the night. We explained we were on a tight budget, so rather than keep him overnight, Dr. D graciously agreed to send us home with detailed instructions, shots and an IV for Max. We brought him in the next day for a follow up visit, and he was quickly back to his playful ways. We have no doubt that Dr Darnell saved his life. Her professional manner, knowledge and genuine love of animals are why we wouldn??t trust the care of our precious dogs (we have two Labs) to anyone else in town. It??s well worth the drive from North County to her Point Loma hospital. We highly recommend her.

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3 out of 11 people found this review helpful.

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We've been bringing our two cats to Dr. Darnell for the past eight years. We've followed her wherever she's been and were very happy that she got her own practice there in Shelter Island. The reason we came to Dr. D originally is that no other vet could accurately diagnose our cats' urinary tract and bladder issue. She's extremely knowledgeable about animal medicine and keeps up on the latest procedures and techniques. She's also very compassionate and treats our cats like her own. We wouldn't trust our "kids" to anyone but Dr. Darnell.

5
★★★★★

We've been bringing our two cats to Dr. Darnell for the past eight years. We've followed her wherever she's been and were very happy that she got her own practice there in Shelter Island. The reason we came to Dr. D originally is that no other vet could accurately diagnose our cats' urinary tract and bladder issue. She's extremely knowledgeable about animal medicine and keeps up on the latest procedures and techniques. She's also very compassionate and treats our cats like her own. We wouldn't trust our "kids" to anyone but Dr. Darnell.

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3 out of 11 people found this review helpful.

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We highly recommend Shelter Island Veterinary Hospital. The staff is always very courteous and helpful and Dr. Darnell is a fantastic vet. Our cat would not be here if not for her dedication to the practice and her sincere compassion for animals. She treats your animal(s) as if they were her own. We like that she is straightforward and completely honest regarding your pet??s health - good news or bad. Our cat has been under Dr. Darnell??s care for almost 9 years. We??ve had a few scares with our cat??s health, but knowing that she is in Dr. Darnell??s care puts us at ease. We know that Dr. Darnell will always go above and beyond to make sure her clients are well taken care of. If you are uncertain or just not happy with the vet you are currently with, definitely give Dr. Darnell??s office a call. You will not be disappointed. Keep up the amazing work, Dr. D!!!

Honestly, does it really matter what color a person??s hair is?! I don??t think so.

5
★★★★★

We highly recommend Shelter Island Veterinary Hospital. The staff is always very courteous and helpful and Dr. Darnell is a fantastic vet. Our cat would not be here if not for her dedication to the practice and her sincere compassion for animals. She treats your animal(s) as if they were her own. We like that she is straightforward and completely honest regarding your pet??s health - good news or bad. Our cat has been under Dr. Darnell??s care for almost 9 years. We??ve had a few scares with our cat??s health, but knowing that she is in Dr. Darnell??s care puts us at ease. We know that Dr. Darnell will always go above and beyond to make sure her clients are well taken care of. If you are uncertain or just not happy with the vet you are currently with, definitely give Dr. Darnell??s office a call. You will not be disappointed. Keep up the amazing work, Dr. D!!!

Honestly, does it really matter what color a person??s hair is?! I don??t think so.

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3 out of 12 people found this review helpful.

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I brought my cat Callie into this vet a few weeks ago for a routine check up. They told me that she was healthy and it great condition except for two teeth that had inflimation. I told them that i really didnt have any money and i couldnt afford to this this operation done. They insisted that i do it (calling me several times) telling me that my cat is in a lot of pain. So i decided to get it done so my cat wasnt in pain.
They said the operation went well after it was over. Callie was fine for a few days and then one morning about a week after the operation i woke up in the morning and found her dead on my floor. I took her to the emergency vca clinic and they prononced her dead.
I would never bring any other pet to this business after the experience I have had with them

1
★☆☆☆☆

I brought my cat Callie into this vet a few weeks ago for a routine check up. They told me that she was healthy and it great condition except for two teeth that had inflimation. I told them that i really didnt have any money and i couldnt afford to this this operation done. They insisted that i do it (calling me several times) telling me that my cat is in a lot of pain. So i decided to get it done so my cat wasnt in pain.
They said the operation went well after it was over. Callie was fine for a few days and then one morning about a week after the operation i woke up in the morning and found her dead on my floor. I took her to the emergency vca clinic and they prononced her dead.
I would never bring any other pet to this business after the experience I have had with them

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28 out of 34 people found this review helpful.

Business Response:

My condolences I am very sorry that you lost your cat. But as you said, she was fine when you got her home. She died 10 days after we last saw her. It is beyond our control what care your pet receives 10 days after she goes home. You really should have brought her back in if she wasn't doing well. Update 7/26/2008 This case was reviewed by the Better Business Bureau, the AVMA (American Veterinary Medical Association) and the California Veterinary Medical Board. All 3 have determined NO fault on my behalf. This is a case of what happens when emotions mix with lack of communication. Staci - I am very sorry about your kitty.
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I feel so honored and fortunate to have the dedication, professionalism, and knowledgeable staff of the Shelter Island Vet Hospital work with the animals of our Rescue/Adoption organization, as well as my own personal pets. Dr. Barbara Darnell and her staff always handle all our needs, from a dental cleaning to a spay or complicated surgery, with the highest level of compassion and talent. I have worked with animals and animal rescue groups for nearly 20 years; we are able to make a choice when it comes to pet care, and the best choice we can make is to work with the doctor and staff at the Shelter Island Veterinary Hospital. Thank you, SIVH, for all you do for our furry friends!!!!

5
★★★★★

I feel so honored and fortunate to have the dedication, professionalism, and knowledgeable staff of the Shelter Island Vet Hospital work with the animals of our Rescue/Adoption organization, as well as my own personal pets. Dr. Barbara Darnell and her staff always handle all our needs, from a dental cleaning to a spay or complicated surgery, with the highest level of compassion and talent. I have worked with animals and animal rescue groups for nearly 20 years; we are able to make a choice when it comes to pet care, and the best choice we can make is to work with the doctor and staff at the Shelter Island Veterinary Hospital. Thank you, SIVH, for all you do for our furry friends!!!!

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5 out of 18 people found this review helpful.

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I am so happy to have found Dr. Darnell! Although it is a bit of a drive for us, we gladly make it because I know that my pets are receiving the best care possible. The staff is extremely knowledgeable and friendly and they REALLY care about my pets. Having been a pet owner for most of my life, I have had my share of vet experiences and Dr. Darnell is far and above the most caring, informed vet I have met. I also know that when she is not in the office, she continues to do research on new advancements in her field to provide excellent care to her furry patients. I feel so lucky to have found her!

5
★★★★★

I am so happy to have found Dr. Darnell! Although it is a bit of a drive for us, we gladly make it because I know that my pets are receiving the best care possible. The staff is extremely knowledgeable and friendly and they REALLY care about my pets. Having been a pet owner for most of my life, I have had my share of vet experiences and Dr. Darnell is far and above the most caring, informed vet I have met. I also know that when she is not in the office, she continues to do research on new advancements in her field to provide excellent care to her furry patients. I feel so lucky to have found her!

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6 out of 19 people found this review helpful.

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The whole staff and doctor were very friendly, helpful and caring, and Dr. Darnell took a lot of time with us to explain things. This was a positive experience for my pet, and I felt they all really cared and loved animals. Recommended.

5
★★★★★

The whole staff and doctor were very friendly, helpful and caring, and Dr. Darnell took a lot of time with us to explain things. This was a positive experience for my pet, and I felt they all really cared and loved animals. Recommended.

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6 out of 19 people found this review helpful.

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The whole staff is very friendly and knowledgeable (not always the case in vet hospitals). Dr Darnell explains things very well, giving options and advice. I did NOT get the impression that they are all about money, but about your pet's well being.

4
★★★★☆

The whole staff is very friendly and knowledgeable (not always the case in vet hospitals). Dr Darnell explains things very well, giving options and advice. I did NOT get the impression that they are all about money, but about your pet's well being.

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8 out of 21 people found this review helpful.

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This is the laziest and most expensive vet I have ever been to in 30 years. $58 for an office visit for my dog. The vet assistant had blue hair and tried to sell us every expensive option she could think of. As for the vet, her annual exam took about 6 minutes and included rubbing the dog on the head, listening with her stethoscope and never looking in the dog's eyes, not taking the dog's temperature, not checking the joints and anal glands, never looking at the nails or pads on the feet, and using the word "cooties". They never asked what kind of food I feed my dog, never asked about his energy level, or anything else. Be sure to ask for a price estimate before you let them near your dog - it will turn out to be about the cost of a new laptop computer. They push medicine, pills, shots and anything else that makes money, and their prices are ridiculously high. I wouldn't go back to her if everything was free. Also, there is not a single patch of grass within 2 blocks of the office, which is pretty stupid, considering that many animals are nervous before and/or after a visit and need somewhere to go to the bathroom. I only went to this place because of the good reviews that I read here; what a mistake. I will take my dog somewhere else and hope that you will too.

1
★☆☆☆☆

This is the laziest and most expensive vet I have ever been to in 30 years. $58 for an office visit for my dog. The vet assistant had blue hair and tried to sell us every expensive option she could think of. As for the vet, her annual exam took about 6 minutes and included rubbing the dog on the head, listening with her stethoscope and never looking in the dog's eyes, not taking the dog's temperature, not checking the joints and anal glands, never looking at the nails or pads on the feet, and using the word "cooties". They never asked what kind of food I feed my dog, never asked about his energy level, or anything else. Be sure to ask for a price estimate before you let them near your dog - it will turn out to be about the cost of a new laptop computer. They push medicine, pills, shots and anything else that makes money, and their prices are ridiculously high. I wouldn't go back to her if everything was free. Also, there is not a single patch of grass within 2 blocks of the office, which is pretty stupid, considering that many animals are nervous before and/or after a visit and need somewhere to go to the bathroom. I only went to this place because of the good reviews that I read here; what a mistake. I will take my dog somewhere else and hope that you will too.

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29 out of 36 people found this review helpful.

Business Response:

A different point of view We recommended blood testing on an old dog with arthritis and very bad teeth. Dental disease can cause liver, kidney, and heart disease as a direct result of constant assault to the body from pathogenic bacteria in the mouth. A blood panel can find problems early before the pet's life is in danger. In addition, we recommended medications for the dog's arthritis. He was given an estimate for the services and he declined. Neither myself or my staff would ever recommend products or services that a pet didn't need. Did I push the client to clean his dog's teeth - yes I did. Why? Because his dog was in pain from his teeth and it is my job as a veterinarian to be an advocate for an animal who cannot speak or communicate that his mouth is painful. Bringing your pet in for an exam once a year does not fulfill your obligations to them as a pet owner. By the time he left (after declining every single service we offered) we were wondering why he even came in.
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I am very happy that I chose Dr. Darnell as my dog??s veterinary. She is very knowledgeable and genuinely loves animals (not all vets do.) She does not over vaccinate or make you feel like she is just trying to make some money. The staff is very friendly and makes the patient and owner very comfortable, and they are not stingy with the treats either. Dr. Darnell took her time with Scout and me to make sure that we were comfortable and answered any questions that I had. The website, http://www.shelterislandvet.com/index.php, is very useful and there is a form on their new members?? page that you can fill out, before you go in, so you can save some time. I would recommend Shelter Island Veterinary to all my friends and family.

5
★★★★★

I am very happy that I chose Dr. Darnell as my dog??s veterinary. She is very knowledgeable and genuinely loves animals (not all vets do.) She does not over vaccinate or make you feel like she is just trying to make some money. The staff is very friendly and makes the patient and owner very comfortable, and they are not stingy with the treats either. Dr. Darnell took her time with Scout and me to make sure that we were comfortable and answered any questions that I had. The website, http://www.shelterislandvet.com/index.php, is very useful and there is a form on their new members?? page that you can fill out, before you go in, so you can save some time. I would recommend Shelter Island Veterinary to all my friends and family.

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6 out of 19 people found this review helpful.

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We first found Dr. Darnell when we lived in La Mesa at a local Vet office. When she moved to the Sports Arena area, we followed her there. She then purchased her own Veterinary Hospital in Shelter Island. We now have followed her there from our new home in Poway. It may be a 30 minute drive, but it is well worth it. Dr. Darnell is a loving, caring vet. We have recommended her to all our friends. She is truly a wonderful doctor.

5
★★★★★

We first found Dr. Darnell when we lived in La Mesa at a local Vet office. When she moved to the Sports Arena area, we followed her there. She then purchased her own Veterinary Hospital in Shelter Island. We now have followed her there from our new home in Poway. It may be a 30 minute drive, but it is well worth it. Dr. Darnell is a loving, caring vet. We have recommended her to all our friends. She is truly a wonderful doctor.

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6 out of 19 people found this review helpful.

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I was very dissatisfied with my previous vet (Parkway Pet Hospital). My neighbor suggested Dr. Darnell at Shelter Island Veterinary Hospital. I was so impressed with her work ethics and her love for the animals. She would sit on the floor with my dog, hug him, and made him feel at ease. Dr. Darnell recommended treatment that worked, that my previous vet never even suggested. Along with Dr. Darnell, the staff is professional, helpful, and caring. I would recommend Dr. Darnell to anyone that wants a caring, loving, and knowledgeable vet for their loved pet.

5
★★★★★

I was very dissatisfied with my previous vet (Parkway Pet Hospital). My neighbor suggested Dr. Darnell at Shelter Island Veterinary Hospital. I was so impressed with her work ethics and her love for the animals. She would sit on the floor with my dog, hug him, and made him feel at ease. Dr. Darnell recommended treatment that worked, that my previous vet never even suggested. Along with Dr. Darnell, the staff is professional, helpful, and caring. I would recommend Dr. Darnell to anyone that wants a caring, loving, and knowledgeable vet for their loved pet.

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6 out of 19 people found this review helpful.

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Dr. Darnell and the staff are wonderful with my dog. Dr. D always recommends "what she would do" if it were her dog and presents me with an estimate. She was not pushy, nor did she make me feel like the money was most important. The staff is friendly and just awesome! My pet was treated kindly and they even gave him a cute hanky when we were leaving. I LOVE DR. D

5
★★★★★

Dr. Darnell and the staff are wonderful with my dog. Dr. D always recommends "what she would do" if it were her dog and presents me with an estimate. She was not pushy, nor did she make me feel like the money was most important. The staff is friendly and just awesome! My pet was treated kindly and they even gave him a cute hanky when we were leaving. I LOVE DR. D

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7 out of 20 people found this review helpful.

Message from Shelter Island Veterinary Hosp

Our new AAHA-Accredited hospital is NOW OPEN. We offer Comprehensive Care for the lifetime of your pet...with a personal touch. We understand the special role your pet plays in your family and are dedicated to becoming your partner in your pet's health care. Our goal is to practice the highest quality medicine and surgery with compassion and an emphasis on client education. Our entire healthcare team is committed to providing personal attention to the unique concerns of each individual pet owner.

More about Shelter Island Veterinary Hosp

* Full Medical, Dental and Surgical Services * In-House Laboratory, Radiology and Ultrasound * Routine to Advanced Dental Care * Vaccination Titers (or you can opt for 3 year vaccinations) * Treatment Plans tailored to you and your pet * Heartgard, I

 

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