Royal Car Wash

★★★☆☆

About Royal Car Wash

Categories
Hours
Daily, 8am - 6pm

Automotive

Automotive
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You can negotiate...

3
★★★★★

You can negotiate...

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I have tried all the washes in the area, including Santa Palm and majestic; Royal is by far does the best wash at a reasonable price, I always tell all my friends and family about them.

2
★★★★★

I have tried all the washes in the area, including Santa Palm and majestic; Royal is by far does the best wash at a reasonable price, I always tell all my friends and family about them.

Pros: great crew,good wash, good location

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Because of it's close proximity to where I live, I gave Royal Car Wash so many chances to improve its' quality of car wash and customer service. But, my experience last week has put this customer insensitive business over the top and into the category of "NEVER AGAIN".

Believe me, this car washes at Royal have always been substandard and last week was no exception. After leaving the facility, I noticed how poorly my car had been washed so I returned immediately only to experience the most insulting customer service ever. To it mildly, the manager, head cashier or whatever their titles were truly "Butt-heads" and unresponsive to the obviously poor car wash. The check-in manager even said to me that I should have gotten a hand wash...really now?....but why didn't you not say that before washing it your customary way...not response. Oh well!, I now know why this business was always so slow whenever I went there.

After voicing my complaint and demanding my money back, I returned to my car and suddenly found a scratch that wasn't there before. How strange. I immediately when to the Sheriff's Office to file a complaint but the Deputy convinced me not to because the person responsible for the scratch would be hard to prove if not videoed.

Do yourself a favor and avoid this place like the plague.

0
★☆☆☆☆

Because of it's close proximity to where I live, I gave Royal Car Wash so many chances to improve its' quality of car wash and customer service. But, my experience last week has put this customer insensitive business over the top and into the category of "NEVER AGAIN".

Believe me, this car washes at Royal have always been substandard and last week was no exception. After leaving the facility, I noticed how poorly my car had been washed so I returned immediately only to experience the most insulting customer service ever. To it mildly, the manager, head cashier or whatever their titles were truly "Butt-heads" and unresponsive to the obviously poor car wash. The check-in manager even said to me that I should have gotten a hand wash...really now?....but why didn't you not say that before washing it your customary way...not response. Oh well!, I now know why this business was always so slow whenever I went there.

After voicing my complaint and demanding my money back, I returned to my car and suddenly found a scratch that wasn't there before. How strange. I immediately when to the Sheriff's Office to file a complaint but the Deputy convinced me not to because the person responsible for the scratch would be hard to prove if not videoed.

Do yourself a favor and avoid this place like the plague.

Pros: Price

Cons: Very poor customer service.

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This place does a decent job of washing your car even though it is not a hand-wash, which is usually much better for your car than a machine wash. I used to go here all the time because it's close to home, but I got sick of their main guy trying to upsell me to a more expensive service every time I went. And, he doesn't take no for an answer, so it's frustrating. The one time I did buy the upsell to a hand wax service, they barely applied any wax to the car, and, a lot of the wax they did apply was left on when they were done. It's not worth the hassle, so I now go to Majestic on Third Street, which does a much better job for the same price.

1
★★☆☆☆

This place does a decent job of washing your car even though it is not a hand-wash, which is usually much better for your car than a machine wash. I used to go here all the time because it's close to home, but I got sick of their main guy trying to upsell me to a more expensive service every time I went. And, he doesn't take no for an answer, so it's frustrating. The one time I did buy the upsell to a hand wax service, they barely applied any wax to the car, and, a lot of the wax they did apply was left on when they were done. It's not worth the hassle, so I now go to Majestic on Third Street, which does a much better job for the same price.

Pros: Price is good

Cons: Too much high pressure upselling and no hand-wash service

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My car hadn't been washed in 2 months. It was in need of a full body bath. My boss recommended Royal Car Wash. The job was fast, pleasant, accurate and most of all right on time. The customer service was great. It was the best car wash my baby has had in a long time. I set the weekend off right in my shiny red mustang. I would recommend ROYAL to my father, his a DIYer. Thanks ROYAL! You made me feel like a queen.

2
★★★★☆

My car hadn't been washed in 2 months. It was in need of a full body bath. My boss recommended Royal Car Wash. The job was fast, pleasant, accurate and most of all right on time. The customer service was great. It was the best car wash my baby has had in a long time. I set the weekend off right in my shiny red mustang. I would recommend ROYAL to my father, his a DIYer. Thanks ROYAL! You made me feel like a queen.

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I just had my car washed here and they had done damage to the car!! I found scratches and on top of it all the guys working there showed very poor service-take your car somewhere else -trust me on this one STAY AWAY!!

0
★☆☆☆☆

I just had my car washed here and they had done damage to the car!! I found scratches and on top of it all the guys working there showed very poor service-take your car somewhere else -trust me on this one STAY AWAY!!

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i go to this car wash about every 4 months to have my car hand waxed and detailed. they have discount coupons on the back of the ralphs market receipts.

5
★★★★★

i go to this car wash about every 4 months to have my car hand waxed and detailed. they have discount coupons on the back of the ralphs market receipts.

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