Bob & Steve's Bp Amoco

★★☆☆☆
  • 404 N Main St

    Rice Lake, WI 54868

    Map & Directions
  • 715-236-7040

About Bob & Steve's Bp Amoco

Categories

Automotive

Automotive
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I wish I never have to go there again. So far this is the worst service dealer I have been. It takes forever to have your car back, they don't call you to give you a status. They lie to you by charging you for stuff they didn't do. You have to hang around the whole dealer to find a service advisor who can assist you and receive your car.

1
★☆☆☆☆

I wish I never have to go there again. So far this is the worst service dealer I have been. It takes forever to have your car back, they don't call you to give you a status. They lie to you by charging you for stuff they didn't do. You have to hang around the whole dealer to find a service advisor who can assist you and receive your car.

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I bought a used MIni from Bob Smith. Although I had to wait quite a while on the week end for a sales agent... I was so impressed with the agent I got and bought the car. Even when I contacted them on the internet about cars for sale they were quick to respond. I would go back to them and recommend them to my friends!
I have not had an experience with the service yet!

5
★★★★★

I bought a used MIni from Bob Smith. Although I had to wait quite a while on the week end for a sales agent... I was so impressed with the agent I got and bought the car. Even when I contacted them on the internet about cars for sale they were quick to respond. I would go back to them and recommend them to my friends!
I have not had an experience with the service yet!

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I have tried TWICE to buy a mini cooper from Bob Smith in Calabassas. I can say that the sales rep was completely unhelpful, did not return phone calls and was extremely condescending. She also acted like the fact that they promise a loaner if you buy a car from them is not only (a) not matched by other mini dealers but also (b) worth the THOUSANDS more that Bob Smith will charge for the car. I mean really. A rental would be cheaper. When I tried to negotiate AT ALL, I was told basically to sod off and good luck finding a better deal. Well, I did. By over $2000.00 AND a loaner. And to cap it all off, I got a VERY insulting phone call from the salesgirl after I had bought a mini from a different dealer. They will never get any of my business again.

1
★☆☆☆☆

I have tried TWICE to buy a mini cooper from Bob Smith in Calabassas. I can say that the sales rep was completely unhelpful, did not return phone calls and was extremely condescending. She also acted like the fact that they promise a loaner if you buy a car from them is not only (a) not matched by other mini dealers but also (b) worth the THOUSANDS more that Bob Smith will charge for the car. I mean really. A rental would be cheaper. When I tried to negotiate AT ALL, I was told basically to sod off and good luck finding a better deal. Well, I did. By over $2000.00 AND a loaner. And to cap it all off, I got a VERY insulting phone call from the salesgirl after I had bought a mini from a different dealer. They will never get any of my business again.

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1 out of 1 people found this review helpful.

.

DO NOT buy or lease a car here!!! I leased a car here(a new one) with a few miles on it. They failed to tell me that the car had been in a major accident and they didn't tell me!!! At the end of my lease I went to trade it in ( for a Volvo) and they pulled up the carfax report. This is despicable! How dishonest can you get.

1
★☆☆☆☆

DO NOT buy or lease a car here!!! I leased a car here(a new one) with a few miles on it. They failed to tell me that the car had been in a major accident and they didn't tell me!!! At the end of my lease I went to trade it in ( for a Volvo) and they pulled up the carfax report. This is despicable! How dishonest can you get.

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I got RIPPED OFF at Bob Smith MINI. Very Unpleasant. I would never take my vehicles there, or would I buy a car from them. Their service department ripped me off. Gave me one price to get me in, and then wanted to charge me $200 more than their original Estimate. Their Service Adviser Steve Dempster said he guesstimated how much it would be to fix my car. A Dealership as big as BOB SMITH, takes guesses?????? Just do your homework before you take your vehicle there or buy a car from them. They are vicious. If you don't know what you are doing, THEY WILL TAKE ADVANTAGE OF YOU.

1
★☆☆☆☆

I got RIPPED OFF at Bob Smith MINI. Very Unpleasant. I would never take my vehicles there, or would I buy a car from them. Their service department ripped me off. Gave me one price to get me in, and then wanted to charge me $200 more than their original Estimate. Their Service Adviser Steve Dempster said he guesstimated how much it would be to fix my car. A Dealership as big as BOB SMITH, takes guesses?????? Just do your homework before you take your vehicle there or buy a car from them. They are vicious. If you don't know what you are doing, THEY WILL TAKE ADVANTAGE OF YOU.

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.

This company is top notch. The employee's are very friendly and will treat you with the utmost respect when you enter the building/lot. I recently drove to Bob Smith's mini from Bakersfield California to pick up the mini I had won from Dr. pepper. I have never met such friendly staff at a car dealership before.

PROS: friendly, quick, respectful
CONS:

5
★★★★★

This company is top notch. The employee's are very friendly and will treat you with the utmost respect when you enter the building/lot. I recently drove to Bob Smith's mini from Bakersfield California to pick up the mini I had won from Dr. pepper. I have never met such friendly staff at a car dealership before.

PROS: friendly, quick, respectful
CONS:

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