Orange Coast Chrysler Jeep Dodge Ram

★★☆☆☆
I'm Jon Gray, and I want to personally welcome you to the Orange Coast Auto Group! Serving the entire Orange County area including since 1981. Our mission is to serve automotive consumers in Orange County and Southern California an extensive selection of cars, parts and service. With a dedication to maximize customer loyalty we empower our team to perform at the highest level and provide excellent customer care at every touch point.
  • 2929 Harbor Blvd

    Costa Mesa, CA 92626

    Map & Directions
  • 877-422-5665

Automotive

Automotive
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I bought a used 2009 Dodge Charger, I think the price I got it for was reasonable since its used. But these lieing pieces of s*** sold me a car that seems to be crashed but for a fact i do know that it has aftermarket paint. Reason why I say it has been crashed is because my driver side doors are not well aligned, my left tail light is aligned with the trunk and my trunk is not aligned with body lines either and last my rear bumper is not aligned either and the paint does not match the car. Its all attention to detail but give me a break im breaking my back to pay for what i believe is a crashed car. Once I found out this problem I took it back to them and talk to Used Car dealer manager and explained to him what was wrong with the car, his answer was "you got by a shopping at the store or I hit something" BS!!! How can a shopping cart damage a bumper, a tail light, your trunk or even your doors. Thing is that these lame pieces of crap try to rip people off. If I was to honestly be told that the car was in an accident or has after modifications to it I will be cool about it. But these people are denying it. SO FOR ANYONE THAT BUYS A USED CAR AND SPECIALLY FROM THIS DEALER MAKE SURE YOU PAY ATTENTION TO DETAIL BEFORE YOU END UP WITH A CRASHED CAR LIKE ME.

0
★☆☆☆☆

I bought a used 2009 Dodge Charger, I think the price I got it for was reasonable since its used. But these lieing pieces of s*** sold me a car that seems to be crashed but for a fact i do know that it has aftermarket paint. Reason why I say it has been crashed is because my driver side doors are not well aligned, my left tail light is aligned with the trunk and my trunk is not aligned with body lines either and last my rear bumper is not aligned either and the paint does not match the car. Its all attention to detail but give me a break im breaking my back to pay for what i believe is a crashed car. Once I found out this problem I took it back to them and talk to Used Car dealer manager and explained to him what was wrong with the car, his answer was "you got by a shopping at the store or I hit something" BS!!! How can a shopping cart damage a bumper, a tail light, your trunk or even your doors. Thing is that these lame pieces of crap try to rip people off. If I was to honestly be told that the car was in an accident or has after modifications to it I will be cool about it. But these people are denying it. SO FOR ANYONE THAT BUYS A USED CAR AND SPECIALLY FROM THIS DEALER MAKE SURE YOU PAY ATTENTION TO DETAIL BEFORE YOU END UP WITH A CRASHED CAR LIKE ME.

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My experience purchasing a Dodge was great at this dealership, and I would definitely recommend them to family and friends.

The salesperson (Fleet Manager) was NOT a high pressure salesman. The price he quoted me online and over the phone was accurate. No hidden fees or tricks when I got to the dealership. He honored everything we discussed on the phone.

The Finance Manager was very informative, and she was not pushy.

Service Manager was friendly and knowledgeable.

Any questions I have had after the purchase of the car have been answered quickly.

2
★★★★★

My experience purchasing a Dodge was great at this dealership, and I would definitely recommend them to family and friends.

The salesperson (Fleet Manager) was NOT a high pressure salesman. The price he quoted me online and over the phone was accurate. No hidden fees or tricks when I got to the dealership. He honored everything we discussed on the phone.

The Finance Manager was very informative, and she was not pushy.

Service Manager was friendly and knowledgeable.

Any questions I have had after the purchase of the car have been answered quickly.

Pros: Friendly, professional staff

Cons: None

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I leased a Jeep from Orange Coast Jeep and got ripped off every step of the way! Make sure and read the fine print!! This company operates dishonestly and will do everything possible to cheat you in your deal. Watch out!!

0
★☆☆☆☆

I leased a Jeep from Orange Coast Jeep and got ripped off every step of the way! Make sure and read the fine print!! This company operates dishonestly and will do everything possible to cheat you in your deal. Watch out!!

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The service I received from OC Jeep was laughable. The excuses I was given for why my simple repair took two weeks were so absurd that I actually felt disrespected. At one point they were feeding me such BS I got concerned that something had happened to my vehicle. To make things worse my service representative, Dave, agreed with me that my repair was taking a ridiculously long time. I held out hope since Dave had acknowledged that they had dropped the ball that I would be offered some sort of discount. No luck, they clearly did not value me as a customer at all. If you would like to avoid a bad auto repair experience then please avoid Orange Costa Jeep.

0
★☆☆☆☆

The service I received from OC Jeep was laughable. The excuses I was given for why my simple repair took two weeks were so absurd that I actually felt disrespected. At one point they were feeding me such BS I got concerned that something had happened to my vehicle. To make things worse my service representative, Dave, agreed with me that my repair was taking a ridiculously long time. I held out hope since Dave had acknowledged that they had dropped the ball that I would be offered some sort of discount. No luck, they clearly did not value me as a customer at all. If you would like to avoid a bad auto repair experience then please avoid Orange Costa Jeep.

Cons: Service Department is REALLY Bad!

More about Orange Coast Chrysler Jeep Dodge Ram

Orange Coast Chrysler Jeep Dodge Costa Mesa is your Costa Mesa area Chrysler, Dodge, Jeep and Ram dealership.

 

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