Macy's

★★★☆☆
  • 14000 Riverside Drive

    Sherman Oaks, CA 91423

    Map & Directions
  • 818-788-8350

About Macy's

Categories
  • Department Stores
  • Clothing Stores
  • Cosmetics
  • Jewelry
  • Mattress Stores
  • Bedding
Hours
M-Tu 10am-9pm, W-Sa 10am-10pm, Su 11am-8pm
Year Established
  • 1858
Products
  • Mens Clothing
  • Gifts
  • Clothing
  • Perfume
  • Bedding
  • Womens Clothing
  • Beauty
  • Jewelry
  • Shoes
  • Handbags
Payment Options
  • Cash
  • Check
  • Financing
  • MasterCard
  • Visa
Brands
  • MAC
  • Estée Lauder
  • INC International Concepts
  • Calvin Klein
  • Tommy Hilfiger
  • Vanity Fair
  • Maidenform
  • Martha Stewart Collection
  • American Rag
  • Levi's
Services
  • Furniture Gallery
  • Mattresses
  • Personal Shopper

Home & Garden

Home & Garden
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Category Shoes Brands

Macy's Westfield Fashion Square at 14000 Riverside Drive in Sherman Oaks,CA Category SHOES Brands
    2.5714 7
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    .

    Nothing special, decent store with a good enough selection, every time I come here though I dread trying to find assistance. The workers are too few and far between to find anyone to help you find anything. Not to mention some of them honestly just don't care and are talking to their co-workers and not even paying attention. Can't say much else, unfortunately I have to come here at times to shop, their gift cards make a nice gift though to someone who actually enjoys the store.

    1
    ★★★☆☆

    Nothing special, decent store with a good enough selection, every time I come here though I dread trying to find assistance. The workers are too few and far between to find anyone to help you find anything. Not to mention some of them honestly just don't care and are talking to their co-workers and not even paying attention. Can't say much else, unfortunately I have to come here at times to shop, their gift cards make a nice gift though to someone who actually enjoys the store.

    .

    I went to macys jus to look around and apparetly i was being treated very badly by two managers over a bag cause I wanted to get a paper bag cause I had a plastic one and it was getting ready to break and apparently this stupied blonde manager was vebally abusing me and treating me like a common criminal I reported her to the corparate and got a responce via e-mail and now I am told that I can't come back to macys sherman oaks just over a stupied bag I am never going to shop at this store ever again I think they were being totally disrespectful and totally unprofessional I refuse to be treated like this

    1
    ★★★☆☆

    I went to macys jus to look around and apparetly i was being treated very badly by two managers over a bag cause I wanted to get a paper bag cause I had a plastic one and it was getting ready to break and apparently this stupied blonde manager was vebally abusing me and treating me like a common criminal I reported her to the corparate and got a responce via e-mail and now I am told that I can't come back to macys sherman oaks just over a stupied bag I am never going to shop at this store ever again I think they were being totally disrespectful and totally unprofessional I refuse to be treated like this

    .

    I bought a $1,500 watch from Macys along with the ESP (extended service plan). Macys is contracted with a 3rd rate company in Rancho Cucamanga, CA called M and G Jewelers and they send expensive watches to those losers. My $1,500 watch came back with scratches and dust inside the watch. Macys managers did not return my calls. Macy's executives took 35 days to respond to my written complaint. Everyone I spoke with couldn't care less, was rude and unprofessional. I plan on suing Macys in small claims court. Do yourself a favor. Shop elsewhere where they appreciate your business. Macy's doesn't even deserve the 1 star I gave them.

    0
    ★☆☆☆☆

    I bought a $1,500 watch from Macys along with the ESP (extended service plan). Macys is contracted with a 3rd rate company in Rancho Cucamanga, CA called M and G Jewelers and they send expensive watches to those losers. My $1,500 watch came back with scratches and dust inside the watch. Macys managers did not return my calls. Macy's executives took 35 days to respond to my written complaint. Everyone I spoke with couldn't care less, was rude and unprofessional. I plan on suing Macys in small claims court. Do yourself a favor. Shop elsewhere where they appreciate your business. Macy's doesn't even deserve the 1 star I gave them.

    .

    Macy's is good for certain things. Keeping my expectations at bay helps me be pleased with my journey. I'm not particularly impressed with the maternity line.

    1
    ★★★☆☆

    Macy's is good for certain things. Keeping my expectations at bay helps me be pleased with my journey. I'm not particularly impressed with the maternity line.

    Pros: Some prices, hit and miss good items

    Cons: Well it's just a bore, I swear!

    .

    Macy's has the best selection from the hottest fashion trends out today. They have everything from cute juniors clothes, to young boys and girls, mens, womens, and shoes. The store is humungous and the prices are reasonable for such cute clothes.

    3
    ★★★☆☆

    Macy's has the best selection from the hottest fashion trends out today. They have everything from cute juniors clothes, to young boys and girls, mens, womens, and shoes. The store is humungous and the prices are reasonable for such cute clothes.

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    .

    My family and I went to Macy's and the elevator was broken. One man was very kind to take us to the employee freight elevator because we have a stroller. But as we we're leaving, we asked two ladies who were just standing and talking if the elevators were still broken. She said it was and that we would have to go into the mall to take other elevators. I explained that we had used the freight elevators coming in and if we could use it to leave... and she rolled her eyes and sighed as if we was bothering her! I hardly think she had anything better to do, unless gossiping with her co-worker is part of the job description. I think Macy's should consider a staff training program for these certain individuals; at least, have them read the definition of the phrase "customer service".

    2
    ★★☆☆☆

    My family and I went to Macy's and the elevator was broken. One man was very kind to take us to the employee freight elevator because we have a stroller. But as we we're leaving, we asked two ladies who were just standing and talking if the elevators were still broken. She said it was and that we would have to go into the mall to take other elevators. I explained that we had used the freight elevators coming in and if we could use it to leave... and she rolled her eyes and sighed as if we was bothering her! I hardly think she had anything better to do, unless gossiping with her co-worker is part of the job description. I think Macy's should consider a staff training program for these certain individuals; at least, have them read the definition of the phrase "customer service".

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    0 out of 1 people found this review helpful.

    .

    I've had several bad experiences while shopping here. The salespeople are pretty sub-par. I feel like I'm bothering them when I have a return or even to find someone to check out. But I do love the selection at this Macys compared to some others. So if you aren't in a hurry and don't mind the poor service, shop here.

    3
    ★★★☆☆

    I've had several bad experiences while shopping here. The salespeople are pretty sub-par. I feel like I'm bothering them when I have a return or even to find someone to check out. But I do love the selection at this Macys compared to some others. So if you aren't in a hurry and don't mind the poor service, shop here.

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    0 out of 1 people found this review helpful.

    Message from Macy's

    Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Westfield Fashion Square offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture in select stores. Plan your visit to 14000 Riverside Drive Sherman Oaks CA 91423-1918 today!

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