Skinspirit Skincare Clinic And Spa

★★★★☆
  • 701 Emerson St

    Palo Alto, CA 94301

    Map & Directions
  • 650-324-9600

About Skinspirit Skincare Clinic And Spa

Categories
Hours
Sun 10am-6pm, Mon-Fri 8am-8:30pm, Sat 9am-7pm
Reservations
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Personal Services

Personal Services
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STAY AWAY!! Worst treatment from MIchelle!! I had been a very satisfied client of Skin Spirit for many years and had always seen Lyn in Palo Alto for Botox, fillers. I moved and went to MIchelle. I had a painful black CHEEK for 2 weeks. The treatment, other than giving me a hideous and embarassing black eye/cheek did NOTHING!! Yes, I got my money back after being accused of not doing appropriate post treatment care. So I had a painful black eye, and other than that, no change in my face. I would stay away from Michelle. Save your money and your face.

1
★☆☆☆☆

STAY AWAY!! Worst treatment from MIchelle!! I had been a very satisfied client of Skin Spirit for many years and had always seen Lyn in Palo Alto for Botox, fillers. I moved and went to MIchelle. I had a painful black CHEEK for 2 weeks. The treatment, other than giving me a hideous and embarassing black eye/cheek did NOTHING!! Yes, I got my money back after being accused of not doing appropriate post treatment care. So I had a painful black eye, and other than that, no change in my face. I would stay away from Michelle. Save your money and your face.

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I made an apt for a massage but ended up getting a little bit more, they were more than happy to ad on even though they were already booked. I have had a lot of compliments but people are not sure why I look better. I live in Marin and I

3
★★★★★

I made an apt for a massage but ended up getting a little bit more, they were more than happy to ad on even though they were already booked. I have had a lot of compliments but people are not sure why I look better. I live in Marin and I

Pros: costumer service, very accommodating

Cons: 0

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For the past two years, I've been a satisfied patient at SkinSpirit so I never thought I'd write a negative review but my love affair ended badly and abruptly. I'm still in shock by what happened to me - but more so it's the WAY I was treated at the clinic that prompted me to write this review.

I went in for a routine facial, just as I had been doing for nearly two years. No changes made to the products used on my skin or to the process used. After my facials I've always felt a little discomfort but it was always gone by the next morning. However, this time when I went home and changed clothes I noticed red marks on my chest, neck, jaw, cheeks, temples and forehead. I dismissed this as part of the procedure and I didn't think it was anything to worry about.

However, that evening when my husband came home he stopped dead in his tracks when he looked at me. He was shocked! Those red marks I'd seen that morning were actually scratches - and they were everywhere! Visualize long, sweeping scratches (ca. four inches long!) and a grid-like pattern on my chest and neck. I looked like I'd been in a cat fight.

So the next morning I called Skin Spirit to ask them for help. I had no idea what to do and I was really hurting. I saw one of their RNs and she determined that 'there may have been something on the equipment' that caused my scratches. So she sent me home with a thimble-like container of lotion to 'soothe the pain'.

After returning a few more times to see the RN, she sent me home with a tube of skin whitening product to address the scars that had formed after the scratches healed.

At that point, I decided to visit my Dermatologist instead. He was dumbfounded by what had happened to me. He told me that SkinSpirit's Esthetician must have been 'asleep at the wheel' during my 90 minute facial to have overlooked all of these scratches. He could understand one or two scratches (mistakes are made) but not scratches ALL OVER. In his opinion what they did to me was unforgiveable and extremely unprofessional.

Morale of the story: I was happy with SkinSpirit's services for a long time, and I never would have imagined something like this could happen. But if you decide to use this clinic, be prepared if something bad happens to you. Skin Spirit will not make it right by you. They will not assume accountability for their mistake i.e., the Esthetician that did this to me is still practicing at their clinic today, and at no time did they even come close to saying that that they were sorry for their mistake. In fact, the RN that saw me introduced herself to me twice in one week - she didn't remember me or my bad experience - just two days after the incident.

Bottomline: This is the valley and we're fortunate to have a plethora of choices for skin care. Invest your time, money and effort with a skin care provider that continuously demonstrates professionalism, competence and genuine concern for you as a human being.

1
★☆☆☆☆

For the past two years, I've been a satisfied patient at SkinSpirit so I never thought I'd write a negative review but my love affair ended badly and abruptly. I'm still in shock by what happened to me - but more so it's the WAY I was treated at the clinic that prompted me to write this review.

I went in for a routine facial, just as I had been doing for nearly two years. No changes made to the products used on my skin or to the process used. After my facials I've always felt a little discomfort but it was always gone by the next morning. However, this time when I went home and changed clothes I noticed red marks on my chest, neck, jaw, cheeks, temples and forehead. I dismissed this as part of the procedure and I didn't think it was anything to worry about.

However, that evening when my husband came home he stopped dead in his tracks when he looked at me. He was shocked! Those red marks I'd seen that morning were actually scratches - and they were everywhere! Visualize long, sweeping scratches (ca. four inches long!) and a grid-like pattern on my chest and neck. I looked like I'd been in a cat fight.

So the next morning I called Skin Spirit to ask them for help. I had no idea what to do and I was really hurting. I saw one of their RNs and she determined that 'there may have been something on the equipment' that caused my scratches. So she sent me home with a thimble-like container of lotion to 'soothe the pain'.

After returning a few more times to see the RN, she sent me home with a tube of skin whitening product to address the scars that had formed after the scratches healed.

At that point, I decided to visit my Dermatologist instead. He was dumbfounded by what had happened to me. He told me that SkinSpirit's Esthetician must have been 'asleep at the wheel' during my 90 minute facial to have overlooked all of these scratches. He could understand one or two scratches (mistakes are made) but not scratches ALL OVER. In his opinion what they did to me was unforgiveable and extremely unprofessional.

Morale of the story: I was happy with SkinSpirit's services for a long time, and I never would have imagined something like this could happen. But if you decide to use this clinic, be prepared if something bad happens to you. Skin Spirit will not make it right by you. They will not assume accountability for their mistake i.e., the Esthetician that did this to me is still practicing at their clinic today, and at no time did they even come close to saying that that they were sorry for their mistake. In fact, the RN that saw me introduced herself to me twice in one week - she didn't remember me or my bad experience - just two days after the incident.

Bottomline: This is the valley and we're fortunate to have a plethora of choices for skin care. Invest your time, money and effort with a skin care provider that continuously demonstrates professionalism, competence and genuine concern for you as a human being.

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I had a great facial at SkinSpirit from Colleen. Not only did my skin feel great afterward, but Colleen was able to give me some great recommendations about how to care for my extra-sensitive skin. Because I have such sensitive skin, it is

3
★★★★★

I had a great facial at SkinSpirit from Colleen. Not only did my skin feel great afterward, but Colleen was able to give me some great recommendations about how to care for my extra-sensitive skin. Because I have such sensitive skin, it is

Pros: Great people, pro. grade products, visible results!

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I spent nearly $3,000 on botox and derma-filler and used Cara as my technician. All I can say is that I may as well have gone to the bathroom and flushed this money down the the commode. I had gone there before and my results had been fairly good but whether I caught her on a bad day or what, I don't know, but I do know my face is paying the price. My lips are uneven, a small scar on my forehead that went away for a day was back 3 days later. There is such a small difference that this money (and far less of it) could have been spent on good creams. Do yourself a favor and go to a certified plastic surgeon whenever you are having anything done on your face and spare yourself the horrendous expense of job really badly done.

1
★☆☆☆☆

I spent nearly $3,000 on botox and derma-filler and used Cara as my technician. All I can say is that I may as well have gone to the bathroom and flushed this money down the the commode. I had gone there before and my results had been fairly good but whether I caught her on a bad day or what, I don't know, but I do know my face is paying the price. My lips are uneven, a small scar on my forehead that went away for a day was back 3 days later. There is such a small difference that this money (and far less of it) could have been spent on good creams. Do yourself a favor and go to a certified plastic surgeon whenever you are having anything done on your face and spare yourself the horrendous expense of job really badly done.

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This spa is beautiful and modern, matched by the friendliness and professional service of the staff. This is the kind of place I have been looking for! Great location, and the facials are fabulous. I will definately be back soon!

3
★★★★★

This spa is beautiful and modern, matched by the friendliness and professional service of the staff. This is the kind of place I have been looking for! Great location, and the facials are fabulous. I will definately be back soon!

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I've had a great experience with Cara Fonteyne, R.N. They to everything from laser hair removal to facials to plastic surgery. The atmosphere is very high end and soothing.

5
★★★★★

I've had a great experience with Cara Fonteyne, R.N. They to everything from laser hair removal to facials to plastic surgery. The atmosphere is very high end and soothing.

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I love that this Spa offers everything from massages and facials to medical procedures. I have seen a couple of the professionals at this Spa and was impressed by their credentials/experience. I would highly reccomend this Spa for anyone looking for a little pampering.

5
★★★★★

I love that this Spa offers everything from massages and facials to medical procedures. I have seen a couple of the professionals at this Spa and was impressed by their credentials/experience. I would highly reccomend this Spa for anyone looking for a little pampering.

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Review Partner
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I would like to talk a little about my favorite product that I have from SkinSpirit: the Color Science Sunscreen, which is a powder that comes in a tube dispenser with a brush. It is a physical sunscreen of SPF 30 and stays on even in the

2
★★★★★

I would like to talk a little about my favorite product that I have from SkinSpirit: the Color Science Sunscreen, which is a powder that comes in a tube dispenser with a brush. It is a physical sunscreen of SPF 30 and stays on even in the

.

I had a great facial at SkinSpirit from Colleen. Not only did my skin feel great afterward, but Colleen was able to give me some great recommendations about how to care for my extra-sensitive skin. Because I have such sensitive skin, it is

2
★★★★★

I had a great facial at SkinSpirit from Colleen. Not only did my skin feel great afterward, but Colleen was able to give me some great recommendations about how to care for my extra-sensitive skin. Because I have such sensitive skin, it is

.

I love SkinSpirit Skincare Clinic & Spa! In addition to having the best staff, that are incredibly good at what they do, they also have the most effective skin care products anywhere. Although they only carry a few select brands, they

2
★★★★★

I love SkinSpirit Skincare Clinic & Spa! In addition to having the best staff, that are incredibly good at what they do, they also have the most effective skin care products anywhere. Although they only carry a few select brands, they

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http://www.skinspirit.com Watch Our Video & Receive a $50 Discount! SkinSpirit is a high-end medical skincare clinic serving clients in Palo Alto, Los Gatos Burlingame and surrounding areas, Skin Spirit is the Bay Areas first true medical

2
★★★★★

http://www.skinspirit.com Watch Our Video & Receive a $50 Discount! SkinSpirit is a high-end medical skincare clinic serving clients in Palo Alto, Los Gatos Burlingame and surrounding areas, Skin Spirit is the Bay Areas first true medical

 

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