American Furniture Galleries

★☆☆☆☆

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Home & Garden

Home & Garden
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1.4 5
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Do your homework better than I did. I trusted what the salesman told me (go ahead and chuckle), but I did.

A BIG $400.00 MISTAKE

My one star rating relates to the customer service.

1
★☆☆☆☆

Do your homework better than I did. I trusted what the salesman told me (go ahead and chuckle), but I did.

A BIG $400.00 MISTAKE

My one star rating relates to the customer service.

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Horrible experience with American Furniture and will never buy from them again. Paid high price for a sectional when delivered it was defected. A tech from the store came out and verified it was defected and said they would repair. I did not want it repaired I wanted a new sofa, that was three months ago and we're still fighting over this, they say yes but they really say is "NO" and look at you as if your an idiot. Paid by credit card and they are now involved.

Anonamous

1
★☆☆☆☆

Horrible experience with American Furniture and will never buy from them again. Paid high price for a sectional when delivered it was defected. A tech from the store came out and verified it was defected and said they would repair. I did not want it repaired I wanted a new sofa, that was three months ago and we're still fighting over this, they say yes but they really say is "NO" and look at you as if your an idiot. Paid by credit card and they are now involved.

Anonamous

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Paid cash $4200.00 for a bed set Labor Day 2007. Was promised delivery next day. When we got home we received a call from Salesman Steve that it was not going to happen and delivery would be 2 wks. 2 wks go by, nothing. Steve forgets, calls, now its a month for delivery. Can't get ahold of Steve. Manager Tim steps in. Manufacturer is unreachable. Deciding to get money back. Now they call, and bed is in. Ask for some kind of compensation for the inconvience. Pacified with some BS. Will never do business again.

1
★☆☆☆☆

Paid cash $4200.00 for a bed set Labor Day 2007. Was promised delivery next day. When we got home we received a call from Salesman Steve that it was not going to happen and delivery would be 2 wks. 2 wks go by, nothing. Steve forgets, calls, now its a month for delivery. Can't get ahold of Steve. Manager Tim steps in. Manufacturer is unreachable. Deciding to get money back. Now they call, and bed is in. Ask for some kind of compensation for the inconvience. Pacified with some BS. Will never do business again.

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This is a great furniture store if you have lots to spend. Don't be fooled by claims of deals and sales. I bought an outstanding and awesome bed that will be a great heirloom some day, but no discounts even though I bought several other items. If i didn't really want this bed, i wouldn't have bought anything. the prices are way too high.

3
★★★☆☆

This is a great furniture store if you have lots to spend. Don't be fooled by claims of deals and sales. I bought an outstanding and awesome bed that will be a great heirloom some day, but no discounts even though I bought several other items. If i didn't really want this bed, i wouldn't have bought anything. the prices are way too high.

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I ordered a sofa from here a few years ago. I already had both the manufacturer and style picked out, as well as the fabric. I called to place the order and asked if it woould be required that I come in and put down a deposit. The man assured me it was not and took my info and said the sofa would be ordered right away. To my suprise another man called over a week later to ask when I was coming in to make the deposit because they were waiting to order the sofa.

1
★☆☆☆☆

I ordered a sofa from here a few years ago. I already had both the manufacturer and style picked out, as well as the fabric. I called to place the order and asked if it woould be required that I come in and put down a deposit. The man assured me it was not and took my info and said the sofa would be ordered right away. To my suprise another man called over a week later to ask when I was coming in to make the deposit because they were waiting to order the sofa.

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